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13529 discussions

RMA follow-up
by Jim Harm 23 Jan '01

23 Jan '01

Does someone know how to get them to call off the dogs. I get strangers calling me asking me where the RMA return is, before it gets delivered to my office. It takes me about a week to schedule the downtime and another week to get the old part out of shipping. These people call me and threaten to charge me for a part after 10 days. I've got work to do that does not include finding out what number and shipper that department used to return the part and I am really getting bugged by the continuing and threatening calls from strangers. If they just wait, they will turn up on the loading dock at NetApp. I've called NetApp sales, RMA team at NetApp, NetApp support, and now I'll try you. Someone must know a secret word to tell them to LAYOFF! -- }}}===============>> LLNL James E. Harm (Jim); jharm(a)llnl.gov System Administrator Compaq Clusters (925) 422-4018 Page: 423-7705x57152

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RE: Veritas 8.5 Backup Exec in NT environment
by Benn, Paul 23 Jan '01

23 Jan '01

I ask because you didn't specifically mention that you checked..... did you check the permissions on the other volumes (share level and NTFS level)? -----Original Message----- From: Maglinger, Paul [mailto:PMAGLINGER@scvl.com] Sent: Tuesday, January 23, 2001 7:51 AM To: 'NetApps list server' Subject: Veritas 8.5 Backup Exec in NT environment We have a 740 filer running 5.3.7R2 in a Winnt environment. We are wanting to use Veritas 8.5 Backup Exec to backup our filer. From the Backup Exec console we can see the root volume as an administrative share (C$) and can click on the check box, but the other two volumes that we created are grayed out (D$ and E$). We are able to map to the C$, D$, and E$ from a NT Workstation. Volumes have been exported. Anyone have some experience to share? Have a prosperous and profitable day! _____ Paul Maglinger, A+, CA, CET, MCP PC Specialist Shoe Carnival Inc. (812)867-4674 pmaglinger(a)scvl.com <mailto:pmaglinger@scvl.com> _____

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Veritas 8.5 Backup Exec in NT environment
by Maglinger, Paul 23 Jan '01

23 Jan '01

We have a 740 filer running 5.3.7R2 in a Winnt environment. We are wanting to use Veritas 8.5 Backup Exec to backup our filer. From the Backup Exec console we can see the root volume as an administrative share (C$) and can click on the check box, but the other two volumes that we created are grayed out (D$ and E$). We are able to map to the C$, D$, and E$ from a NT Workstation. Volumes have been exported. Anyone have some experience to share? Have a prosperous and profitable day! _____ Paul Maglinger, A+, CA, CET, MCP PC Specialist Shoe Carnival Inc. (812)867-4674 pmaglinger(a)scvl.com <mailto:pmaglinger@scvl.com> _____

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Automount fails on first attempt on Solaris
by benny.wistrom＠cn.saab.se 23 Jan '01

23 Jan '01

Hi! I have a problem with automount on Solaris. The problem appears on both Solaris 2.6 and Solaris 8. On the first attempt to access any directory located on the filer the automount request times out but on the second attempt it mounts the directory. It takes 15 seconds to mount the directory. All other mounts after the first one has been mounted works fine. This behaviour appears everytime I try to access a directory after the automounter has released all mounts. Automount works just fine on AIX, HP-UX, Linux when accessing the same directories. We use NFS version 3 and NFS over TCP is enabled on the filer. We have OnTap 5.3.6R2 installed on the filer. Any suggestions? -- Regards: Benny Wiström CSC Phone: +46 13 4653647 Systemadministrator 581 88 Linköping Fax: +46 13 185771 Benny.Wistrom(a)cn.saab.se Sweden Mobile: +46 13 4653647

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RE: Automount fails on first attempt on Solaris
by Traitel, Eyal 23 Jan '01

23 Jan '01

I would look then on if you are running latest patches from Sun... Eyal. ---------------------------------------------------------------------- eTraitel - I'm the new eBuzzword around !!! ---------------------------------------------------------------------- Eyal Traitel - Filer Escalation Engineer CNA, MCSE, CSA, NACA Network Appliance BV Holland Office Center Kruisweg 799b 2132 NG, Hoofddorp The Netherlands Office: +31 23 567 9685 Cellular: +31 6 5497 2568 Email: eyal(a)netapp.com ---------------------------------------------------------------------- Get answers NOW! - NetApp On the Web - http://now.netapp.com ---------------------------------------------------------------------- -----Original Message----- From: benny.wistrom(a)cn.saab.se [mailto:benny.wistrom@cn.saab.se] Sent: Tuesday, January 23, 2001 1:57 PM To: Traitel Eyal Cc: NetApp Maillista Subject: Re: Automount fails on first attempt on Solaris The reason I have enabled NFS over TCP is that Solaris first tries this protocol. I have the same problem when using NFS over UDP. /Benny > "Traitel, Eyal" wrote: > > Is the mounts on the AIX, HP-UX and Linux done also via TCP ? > It might lead you to the fact that the mount over TCP just takes some > more time to finish. > > Just a suggestion, > Eyal. > > Why TCP by the way ? Did you check UDP ? > > ---------------------------------------------------------------------- > > eTraitel - I'm the new eBuzzword around !!! > ---------------------------------------------------------------------- > > Eyal Traitel - Filer Escalation Engineer > CNA, MCSE, CSA, NACA > > Network Appliance BV > Holland Office Center > Kruisweg 799b > 2132 NG, Hoofddorp > The Netherlands > Office: +31 23 567 9685 > Cellular: +31 6 5497 2568 > Email: eyal(a)netapp.com > ---------------------------------------------------------------------- > > Get answers NOW! - NetApp On the Web - http://now.netapp.com > ---------------------------------------------------------------------- > > -----Original Message----- > From: benny.wistrom(a)cn.saab.se [mailto:benny.wistrom@cn.saab.se] > Sent: Tuesday, January 23, 2001 1:31 PM > To: NetApp Maillista > Subject: Automount fails on first attempt on Solaris > > Hi! > > I have a problem with automount on Solaris. The problem appears on > both > Solaris 2.6 and Solaris 8. > On the first attempt to access any directory located on the filer the > automount request times out but on the second attempt it mounts the > directory. It takes 15 seconds to mount the directory. All other > mounts > after the first one has been mounted works fine. > This behaviour appears everytime I try to access a directory after the > > automounter has released all mounts. > Automount works just fine on AIX, HP-UX, Linux when accessing the same > > directories. > > We use NFS version 3 and NFS over TCP is enabled on the filer. > We have OnTap 5.3.6R2 installed on the filer. > > Any suggestions? > > -- > Regards: > > Benny Wiström CSC Phone: +46 13 > 4653647 > Systemadministrator 581 88 Linköping Fax: +46 13 > 185771 > Benny.Wistrom(a)cn.saab.se Sweden Mobile: +46 13 > 4653647 -- Regards: Benny Wiström CSC Phone: +46 13 4653647 Systemadministrator 581 88 Linköping Fax: +46 13 185771 Benny.Wistrom(a)cn.saab.se Sweden Mobile: +46 13 4653647 Sometimes I think the surest sign that intelligent life exists elsewhere in the universe is that none of it has tried to contact us. -Calvin & Hobbes (Bill Watterson) Ask your boss to reconsider -- it's so difficult to take "Go to hell" for an answer.

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RE: Automount fails on first attempt on Solaris
by Traitel, Eyal 23 Jan '01

23 Jan '01

Is the mounts on the AIX, HP-UX and Linux done also via TCP ? It might lead you to the fact that the mount over TCP just takes some more time to finish. Just a suggestion, Eyal. Why TCP by the way ? Did you check UDP ? ---------------------------------------------------------------------- eTraitel - I'm the new eBuzzword around !!! ---------------------------------------------------------------------- Eyal Traitel - Filer Escalation Engineer CNA, MCSE, CSA, NACA Network Appliance BV Holland Office Center Kruisweg 799b 2132 NG, Hoofddorp The Netherlands Office: +31 23 567 9685 Cellular: +31 6 5497 2568 Email: eyal(a)netapp.com ---------------------------------------------------------------------- Get answers NOW! - NetApp On the Web - http://now.netapp.com ---------------------------------------------------------------------- -----Original Message----- From: benny.wistrom(a)cn.saab.se [mailto:benny.wistrom@cn.saab.se] Sent: Tuesday, January 23, 2001 1:31 PM To: NetApp Maillista Subject: Automount fails on first attempt on Solaris Hi! I have a problem with automount on Solaris. The problem appears on both Solaris 2.6 and Solaris 8. On the first attempt to access any directory located on the filer the automount request times out but on the second attempt it mounts the directory. It takes 15 seconds to mount the directory. All other mounts after the first one has been mounted works fine. This behaviour appears everytime I try to access a directory after the automounter has released all mounts. Automount works just fine on AIX, HP-UX, Linux when accessing the same directories. We use NFS version 3 and NFS over TCP is enabled on the filer. We have OnTap 5.3.6R2 installed on the filer. Any suggestions? -- Regards: Benny Wiström CSC Phone: +46 13 4653647 Systemadministrator 581 88 Linköping Fax: +46 13 185771 Benny.Wistrom(a)cn.saab.se Sweden Mobile: +46 13 4653647

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Lotus Notes and Filers
by lallin＠millermartin.com 22 Jan '01

22 Jan '01

We have an NT network that serves about 350 users. We recently purchased an F720 to place our data on. We have successfully migrated our user homes, some SQL databases, and some misc other stuff, but we are having serious problems getting the Filer and Lotus Notes to work together. I have followed the Netapp whitepaper on migrating Lotus Notes databases to the filer utilizing option 1 (binaries and id's on the server, data on the filer). Ever since we have migrated our data to the filer, we have consistent database corruptions on both our e-mail server and our application server (both running Notes 4.6.5a). On our e-mail server, user mailboxes will get corrupted sometimes and the "mail.box" will get corrupted other times. On our application server, we have one database in particular that seems to be the main culprit of corruptions and it is a 2.5 Gb mail-in database that we use for contact management. About the only thing that Netapp support has been able to tell us so far is to disable oplocks. I have tried this at both the share level and at the filer level, neither of which helped. Currently we have re-enabled it filer wide and disabled it only at the share points where the Notes servers access the filer. Our filer is running 5.3.7 R2. Our notes servers are accessing the filer through a mapped drive connected to the '\\ipaddress\share$' on the filer (yes I did use a hidden share here), and Notes is not running as a service. We had to put a stop to this because the service would not run interactively with the console and we could not connect to it using the remote administrator. I'm sure I have missed some details that I would be more than happy to fill in if it would help. Needless to say, we are not very happy with our Notes/Filer integration. If anyone has ANY suggestion on how to stop the corruptions, make Notes run as a service (interactively), or just plain make it work, your input would be greatly appreciated. *************************** CONFIDENTIALITY NOTICE *************************** The information contained in this e-mail message is legally privileged and confidential, and is intended only for the use of the addressee. Any dissemination, distribution, or copying of this e-mail by an unauthorized recipient is prohibited. If you have received this e-mail in error, please immediately notify us by reply e-mail and delete this message and any attachments. Please also advise us immediately if you or your employer does not consent to receipt of Internet e-mail for confidential messages of this kind. *******************************************************************************

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RE: Oracle and Netapp
by BrianH＠dice.com 20 Jan '01

20 Jan '01

As long as your NFS lock manager is running on the database server, you will have no problems at all. The only thing I suggest is order 2 more local disks to keep your redo logs on. Other than that, if I have to run Oracle, I run it on a filer. --Brian -----Original Message----- From: Greg Kitch [mailto:kitch@seas.ucla.edu] Sent: Friday, January 19, 2001 2:30 PM To: toasters(a)mathworks.com Subject: Oracle and Netapp We are considering licensing Oracle8ise (the standard edition, not Oracle8iee) for a limited database application. We are not familiar with running a database manager while maintaining the database on an NFS server, but gather that quite a number of people that subscribe to toasters are using Oracle with NetApp servers. Should we anticipate any problems with this edition of Oracle running on a Sun Solaris system while the data is stored on an F740 running 5.3.4R2? Thanks. Greg Kitch UCLA SEASnet Computing Facility 2567 Boelter Hall Los Angeles, CA 90095

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RE: Oracle and Netapp
by White, Lance 20 Jan '01

20 Jan '01

Issues are similiar with ee versus standard...get the white paper at http://www.netapp.com/tech_library which gives details for setting this up. Very important, use Gigabit when connecting between the Filer and server (either crossover or switched if multiple connections). -----Original Message----- From: Greg Kitch [mailto:kitch@seas.ucla.edu] Sent: Friday, January 19, 2001 12:30 PM To: toasters(a)mathworks.com Subject: Oracle and Netapp We are considering licensing Oracle8ise (the standard edition, not Oracle8iee) for a limited database application. We are not familiar with running a database manager while maintaining the database on an NFS server, but gather that quite a number of people that subscribe to toasters are using Oracle with NetApp servers. Should we anticipate any problems with this edition of Oracle running on a Sun Solaris system while the data is stored on an F740 running 5.3.4R2? Thanks. Greg Kitch UCLA SEASnet Computing Facility 2567 Boelter Hall Los Angeles, CA 90095

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RE: Oracle and Netapp
by Lenzer, Mike 19 Jan '01

19 Jan '01

FYI, Here is a matrix of support Oracle platforms with filers. http://www.netapp.com/partners/oracle/oscp.html The link via Oracle is: http://www.oracle.com/ip/deploy/database/storage/index.html?vendors.html A number of white papers for Oracle/Filer Integration can be found at: http://www.netapp.com/tech_library/index_db.html#toc regards Michael Lenzer Oracle TME Network Appliance Inc. 495 East Java Dr Sunnyvale, CA 94089 -----Original Message----- From: Greg Kitch [mailto:kitch@seas.ucla.edu] Sent: Friday, January 19, 2001 12:30 PM To: toasters(a)mathworks.com Subject: Oracle and Netapp We are considering licensing Oracle8ise (the standard edition, not Oracle8iee) for a limited database application. We are not familiar with running a database manager while maintaining the database on an NFS server, but gather that quite a number of people that subscribe to toasters are using Oracle with NetApp servers. Should we anticipate any problems with this edition of Oracle running on a Sun Solaris system while the data is stored on an F740 running 5.3.4R2? Thanks. Greg Kitch UCLA SEASnet Computing Facility 2567 Boelter Hall Los Angeles, CA 90095

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