toasters July 2014

toasters@lists.teaparty.net

20 participants
13 discussions

FCP Ports operational down
by Alexander Griesser 28 Nov '14

28 Nov '14

Hi there, I'm having a hard time currently connecting my new FAS8020 to our existing fabric - the FCP ports just won't get online and I'm not sure where exactly the problem is and how to debug that since I'm more the NAS guy not having much practical experience with FCP configurations, so here's the deal for all of you who are wanting to help. FAS8020 Clustered Data Ontap 8.2.1 Brocade DS4900B Brocade Switchport: > portcfgshow 0 Area Number: 0 Speed Level: AUTO(HW) Fill Word: 0(Idle-Idle) AL_PA Offset 13: OFF Trunk Port ON Long Distance OFF VC Link Init OFF Locked L_Port OFF Locked G_Port OFF Disabled E_Port OFF Locked E_Port OFF ISL R_RDY Mode OFF RSCN Suppressed OFF Persistent Disable OFF LOS TOV enable OFF NPIV capability ON QOS E_Port OFF Port Auto Disable: OFF Mirror Port OFF F_Port Buffers OFF Fault Delay: 0(R_A_TOV) NPIV PP Limit: 126 > portshow 0 portIndex: 0 portName: portHealth: OFFLINE Authentication: None portDisableReason: None portCFlags: 0x1 portFlags: 0x1 PRESENT U_PORT LocalSwcFlags: 0x0 portType: 10.0 POD Port: Port is licensed portState: 2 Offline Protocol: FC portPhys: 4 No_Light portScn: 0 port generation number: 0 state transition count: 0 portId: 010000 portIfId: 4302100d portWwn: 20:00:00:05:1e:5b:f9:a3 portWwn of device(s) connected: Distance: normal portSpeed: N4Gbps LE domain: 0 FC Fastwrite: OFF Interrupts: 2 Link_failure: 0 Frjt: 0 Unknown: 0 Loss_of_sync: 0 Fbsy: 0 Lli: 2 Loss_of_sig: 2 Proc_rqrd: 5 Protocol_err: 0 Timed_out: 0 Invalid_word: 0 Rx_flushed: 0 Invalid_crc: 0 Tx_unavail: 0 Delim_err: 0 Free_buffer: 0 Address_err: 0 Overrun: 0 Lr_in: 0 Suspended: 0 Lr_out: 0 Parity_err: 0 Ols_in: 0 2_parity_err: 0 Ols_out: 0 CMI_bus_err: 0 Port part of other ADs: No FCP Adater on NetApp: Node: jetfire Adapter: 1b Description: Fibre Channel Target Adapter 1b (QLogic 8324 (8362), rev. 2, 16G) Physical Protocol: fibre-channel Maximum Speed: 16 Status: link not connected Substatus: ADAPTER UP Host Port Address: 0 Firmware Revision: 6.10.0 Data Link Rate (Gbit): 0 Fabric Established: false Connection Established: loop Mediatype: ptp Configured Speed: 4 Configured State: up Switch Port: : AFAIK, the 16Gbit/s adapter should be backwards compatible to 4Gbit/s, our switch only has 4Gbit/s but it supports NPIV which seems to be a requirement for running Clustered Data Ontap via FC. So, I have no idea what information I should provide upfront for someone who's wanting to help me through get through that, but I'm more than happy to send more info when requested. Thanks, Alexander Griesser System-Administrator ANEXIA Internetdienstleistungs GmbH Telefon: +43-5-0556-320 Telefax: +43-5-0556-500 E-Mail: ag(a)anexia.at<mailto:ag@anexia.at> Web: http://www.anexia.at<http://www.anexia.at/> Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

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ndmpcopy from netapp to oracle zs3?
by Jordan Slingerland 05 Sep '14

05 Sep '14

I am trying to do an ndmpcopy from a 7m 8.1.4P1 to an Oracle ZS3. I am not even sure if this is possible, but It authenticates successfully then dies with a network communication error. Looking at a pkkt capture, the green is the netapp and the red is the zs3. There is 2 way protocol communication for about 15 seconds then the netapp sends a reset. --Jordan toaster*> ndmpcopy -d -da user:pass /vol/vm_store101 zs31:/export/test123/ Ndmpcopy: Starting copy [ 24 ] ... Ndmpcopy: toaster: Notify: Connection established Ndmpcopy: zs31: Notify: Connection established Ndmpcopy: toaster: Connect: Authentication successful Ndmpcopy: zs31: Connect: Authentication successful Ndmpcopy: zs31: Log: Running Restore without Direct Access RestoreNdmpcopy: zs31: Log: Restoring to "/export/test123/". Ndmpcopy: zs31: Log: Tape server: remote at 10.41.1.205:33866. Ndmpcopy: toaster: Log: DUMP: creating "/vol/vm_store101/../snapshot_for_backup.3267" snapshot. Ndmpcopy: toaster: Log: DUMP: Using Full Volume Dump Ndmpcopy: toaster: Log: DUMP: Date of this level 0 dump: Thu Jul 31 11:07:51 2014. Ndmpcopy: toaster: Log: DUMP: Date of last level 0 dump: the epoch. Ndmpcopy: toaster: Log: DUMP: Dumping /vol/vm_store101 to NDMP connection Ndmpcopy: toaster: Log: DUMP: mapping (Pass I)[regular files] Ndmpcopy: toaster: Log: DUMP: mapping (Pass II)[directories] Ndmpcopy: toaster: Log: DUMP: estimated 2616811716 KB. Ndmpcopy: toaster: Log: DUMP: dumping (Pass III) [directories] Ndmpcopy: toaster: Log: DUMP: dumping (Pass IV) [regular files] Ndmpcopy: zs31: Notify: restore successful Ndmpcopy: toaster: Log: DUMP: Network communication error Ndmpcopy: toaster: Log: DUMP: DUMP IS ABORTED Ndmpcopy: toaster: Log: DUMP: Deleting "/vol/vm_store101/../snapshot_for_backup.3267" snapshot. Ndmpcopy: toaster: Log: DATA: Backup terminated: EVENT: I/O ERROR (for /vol/vm_store101) Ndmpcopy: toaster: Connection halted: HALT: Internal error! Ndmpcopy: Notify: Transfer failed [cid:image001.png@01CFACB0.B7B49340] For the seventh consecutive year, Independent Health was named one of the best companies to work for in New York State. The Buffalo News also named Independent Health one of the Top Workplaces in Western New York for 2014. Go to www.independenthealth.com to view careers and available positions. We are an Equal Opportunity Employer. CONFIDENTIALITY NOTICE: This e-mail and its attachments (collectively referred to as "e-mail") may contain confidential information that is privileged and protected from disclosure by Federal and State confidentiality laws, rules or regulations. This e-mail is intended for the designated addressee only. If you are not the designated addressee, you are notified that any disclosure, copying or distribution of this e-mail may be unlawful and may subject you to legal consequences. If you have received this e-mail in error, please contact me immediately by telephone at (716) 631 - 3001 and delete the e-mail from your computer immediately. Thank you for your attention.

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ndmpcopy from netapp to oracle zs3?
by Jordan Slingerland 31 Jul '14

31 Jul '14

<removed image> I am trying to do an ndmpcopy from a 7m 8.1.4P1 to an Oracle ZS3. I am not even sure if this is possible, but It authenticates successfully then dies with a network communication error. Looking at a pkkt capture, there is 2 way protocol communication for about 15 seconds then the netapp sends a reset. --Jordan toaster*> ndmpcopy -d -da user:pass /vol/vm_store101 zs31:/export/test123/ Ndmpcopy: Starting copy [ 24 ] ... Ndmpcopy: toaster: Notify: Connection established Ndmpcopy: zs31: Notify: Connection established Ndmpcopy: toaster: Connect: Authentication successful Ndmpcopy: zs31: Connect: Authentication successful Ndmpcopy: zs31: Log: Running Restore without Direct Access RestoreNdmpcopy: zs31: Log: Restoring to "/export/test123/". Ndmpcopy: zs31: Log: Tape server: remote at 10.41.1.205:33866. Ndmpcopy: toaster: Log: DUMP: creating "/vol/vm_store101/../snapshot_for_backup.3267" snapshot. Ndmpcopy: toaster: Log: DUMP: Using Full Volume Dump Ndmpcopy: toaster: Log: DUMP: Date of this level 0 dump: Thu Jul 31 11:07:51 2014. Ndmpcopy: toaster: Log: DUMP: Date of last level 0 dump: the epoch. Ndmpcopy: toaster: Log: DUMP: Dumping /vol/vm_store101 to NDMP connection Ndmpcopy: toaster: Log: DUMP: mapping (Pass I)[regular files] Ndmpcopy: toaster: Log: DUMP: mapping (Pass II)[directories] Ndmpcopy: toaster: Log: DUMP: estimated 2616811716 KB. Ndmpcopy: toaster: Log: DUMP: dumping (Pass III) [directories] Ndmpcopy: toaster: Log: DUMP: dumping (Pass IV) [regular files] Ndmpcopy: zs31: Notify: restore successful Ndmpcopy: toaster: Log: DUMP: Network communication error Ndmpcopy: toaster: Log: DUMP: DUMP IS ABORTED Ndmpcopy: toaster: Log: DUMP: Deleting "/vol/vm_store101/../snapshot_for_backup.3267" snapshot. Ndmpcopy: toaster: Log: DATA: Backup terminated: EVENT: I/O ERROR (for /vol/vm_store101) Ndmpcopy: toaster: Connection halted: HALT: Internal error! Ndmpcopy: Notify: Transfer failed For the seventh consecutive year, Independent Health was named one of the best companies to work for in New York State. The Buffalo News also named Independent Health one of the Top Workplaces in Western New York for 2014. Go to www.independenthealth.com to view careers and available positions. We are an Equal Opportunity Employer. CONFIDENTIALITY NOTICE: This e-mail and its attachments (collectively referred to as "e-mail") may contain confidential information that is privileged and protected from disclosure by Federal and State confidentiality laws, rules or regulations. This e-mail is intended for the designated addressee only. If you are not the designated addressee, you are notified that any disclosure, copying or distribution of this e-mail may be unlawful and may subject you to legal consequences. If you have received this e-mail in error, please contact me immediately by telephone at (716) 631 - 3001 and delete the e-mail from your computer immediately. Thank you for your attention.

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Issues controller takeover/givebacks
by Andrew Laurence 29 Jul '14

29 Jul '14

Greetings all. Do you ever find issues with takeover/giveback events? We've had two relatively recently which resulted in service outages. Some months ago we had a service outage during an upgrade to 8.1.4p1 on our 3240 pair. During one of the givebacks, the controller came back without any networking. NetApp speculates the 10GE driver didn't initialize on when the controller rebooted. Either way, our storage service was AWOL as a result. And then Friday we had a real controller crash. This one occurred on an offsite HA pair of 2040s. Lately we have been chasing down a PCI error on one controller; NetApp eventually came out to replace that controller. After moving operations via 'cf takeover', it turned out that the new controller had very old SP firmware, older than is supported for the running 8.1.4.P1. The tech called an engineer for guidance, but just as the engineer came on WebEx the running controller panicked; all services were offline. (NetApp is still investigating this; we're uploading different files and working through the process.) While we can look at each of these and consider them anomalies for different reasons, it's still very worrisome that the core availability technology has twice resulted in service outages. Any thoughts? Thanks, Andrew -- Andrew Laurence Office of Information Technology atlauren(a)uci.edu University of California, Irvine

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cDOT - Move Volume from vserver to another?
by Alexander Griesser 29 Jul '14

29 Jul '14

Hey there, is it possible to move a volume from one vserver to another one on the same node and by using the same aggregate? I can find plenty of possibilities to move a volume to a different physical node or aggregate, but not for what I want to do. node01 -> aggr01 -> vFiler01 -> Volume01 -> LUN01 node01 -> aggr01 -> vFiler02 -> Volume01 -> LUN01 so basically, I want to "dismount" Volume01 from "vFiler01" and mount it on "vFiler02" - is that possible at all? Best, Alexander Griesser System-Administrator ANEXIA Internetdienstleistungs GmbH E-Mail: ag(a)anexia.at<mailto:ag@anexia.at> Web: http://www.anexia.at<http://www.anexia.at/> Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

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Disk Shelf Firmware 173?
by Alexander Griesser 16 Jul '14

16 Jul '14

Good morning, latest Config Advisor 3.5 suggests that I need to update my disk shelf firmware on DS2246 and DS4246 shelves from 162 to 173 - but I'm unable to find this firmware on the support site. Is this an error in CA or can someone point me to the download location of this new shelf firmware? Best, Alexander Griesser System-Administrator ANEXIA Internetdienstleistungs GmbH E-Mail: ag(a)anexia.at<mailto:ag@anexia.at> Web: http://www.anexia.at<http://www.anexia.at/> Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

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PANIC: raid: there are no data or parity disks in SK process rc on release 8.2.1
by Sri Chan 16 Jul '14

16 Jul '14

I've cleared the config info and trying to boot into 7-mode. (Flash has 8.2.1 OS) After disk initialization (option 4), NetApp Controller will not boot and the process gets hung. If I try to power cycle and reboot, it says no data disk or parity disk. How do I fix it? Thanks

1 0

ndmpcopy error
by Jordan Slingerland 15 Jul '14

15 Jul '14

Any idea? ToasterA> ndmpcopy -l 1 /vol/share/.snapshot/hourly.0/folder vol/share/folder_restore Ndmpcopy: Starting copy [ 13 ] ... Ndmpcopy: ntap2: Notify: Connection established Ndmpcopy: ntap2: Notify: Connection established Ndmpcopy: No Level 0 entry found for this dump, forcing a level 0 dump Ndmpcopy: ntap2: Connect: Authentication successful Ndmpcopy: ntap2: Connect: Authentication successful Ndmpcopy: ntap2: Log: DATA: Backup terminated: backup configuration failure (2) on RPC error: ERROR: BAD ENV OP (for /vol/share/.snapshot/hourly.0/Folder) Ndmpcopy: ntap2: Connection halted: HALT: Internal error! Ndmpcopy: ntap2: Log: RESTORE: Read Socket received EOF. Ndmpcopy: Notify: Transfer failed Ndmpcopy: Done For the seventh consecutive year, Independent Health was named one of the best companies to work for in New York State. The Buffalo News also named Independent Health one of the Top Workplaces in Western New York for 2014. Go to www.independenthealth.com to view careers and available positions. We are an Equal Opportunity Employer. CONFIDENTIALITY NOTICE: This e-mail and its attachments (collectively referred to as "e-mail") may contain confidential information that is privileged and protected from disclosure by Federal and State confidentiality laws, rules or regulations. This e-mail is intended for the designated addressee only. If you are not the designated addressee, you are notified that any disclosure, copying or distribution of this e-mail may be unlawful and may subject you to legal consequences. If you have received this e-mail in error, please contact me immediately by telephone at (716) 631 - 3001 and delete the e-mail from your computer immediately. Thank you for your attention.

1 1

SSH Public Key Authentication in Clustered Data OnTap
by Alexander Griesser 15 Jul '14

15 Jul '14

Hey there, I've tried to set up SSH public key authentication on a new cluster pair (8.2.1P1) today and failed miserably - has anyone configured that as of yet? What I've done (and what seems to be the correct procedure) is: security login create -username admin -application ssh -authmethod publickey -role admin -vserver CLUSTERNAME security login publickey create -vserver CLUSTERNAME -username admin -index 0 -publickey "ssh-rsa AAAAB3....C8=" -comment ANEXIA The resulting configuration looks like that: ::> security login show -application ssh Vserver: CLUSTERNAME Authentication Acct UserName Application Method Role Name Locked ---------------- ----------- -------------- ---------------- ------ admin ssh password admin no admin ssh publickey admin - 2 entries were displayed. ::> security login publickey show Vserver: CLUSTERNAME UserName: admin Index: 0 Public Key: ssh-rsa AAAAB3....C8= Fingerprint: a7:08:e1:0d:22:ea:59:97:f9:3e:5c:1d:2a:84:ec:40 Bubblebabble fingerprint: xokel-...-soxex Comment: ANEXIA But when I try to login using username "admin" and my private key (which works on hundreds of other boxes and also on all of my 7-mode filers), the filer just seems to refuse my key and prompts me for the password. Also (maybe unrelated), when logging in via SSH, I do always get this warning message: Could not chdir to home directory /var/home/admin: No such file or directory Getting this on two Clustered Data Ontap systems so far, both running 8.2.1. Thanks, Alexander Griesser System-Administrator ANEXIA Internetdienstleistungs GmbH E-Mail: ag(a)anexia.at<mailto:ag@anexia.at> Web: http://www.anexia.at<http://www.anexia.at/> Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

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Re: SSH Public Key Authentication in Clustered Data OnTap
by Daniel Burkland 14 Jul '14

14 Jul '14

Alexander, The issue you are experiencing with the "/var/home/admin" error message is related to Bug #820968. To resolve this issue perform the following on each node in the cluster: 1. Login to systemshell: *Note:* You might need to unlock the diag account. For more information, see 1012484 <https://kb.netapp.com/support/index?page=content&id=1012484>: Data ONTAP 8: How to unlock the diag user account ::> set diag ::*> systemshell -node <node_name> % cd /var/home % sudo mkdir diag % sudo mkdir admin % sudo chown diag:nogroup diag % sudo chown admin:nogroup admin Dan Burkland Sent from my mobile device, please excuse typos.

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toasters July 2014