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13520 discussions

Anyone have a recommendation for a global 3rd party support vendor?
by Ilderton, James 04 Mar '16

04 Mar '16

We've got FAS systems across the globe, some of which are already EOL/EOS. Even the ones that are not, after year 3 NetApp SupportEdge gets crazy expensive. We have used 1 vendor, but I'd like to hear if anyone else has a good experience with one we could work with also. Thank you.

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widelinks and catastrophic deletes?
by Rue, Randy 02 Mar '16

02 Mar '16

Hello All, We're looking at using NetApp's Widelinks features to map symbolic links such that SMB-connected users can click through to other UNCs (on different systems) regardless of whether the system they're connected to has a mount to the other system. I've never taken a close look at it before today and it feels like magic. You more or less map a regex so that any link that starts with (say) /mnt/foo/bar/ and has a counterpart on a separate SMB server i.e. \\good_times\life-is-good\<file:///\\good_times\life-is-good\> will translate along the lines of /mnt/foo/bar/giddyup/ = \\good_times\life-is-good\giddyup\<file:///\\good_times\life-is-good\giddyup\>. But I also found something really scary. If from a linux machine I go to /mnt/foo/bar/ and delete the symlink "giddyup" all is well, I just delete the symlink. But if from an SMB client I navigate to \\good_times\life-is-good\<file:///\\good_times\life-is-good\> and delete giddyup I don't remove the link, I delete all of giddyup from the target. Found this on NA's site: "Note that if a client attempts to delete a local symbolic link (absolute or relative), only the symbolic link is deleted, not the target file or directory. However, if a client attempts to delete a widelink, it might delete the actual target file or directory that the widelink refers to. Data ONTAP does not have control over this because the client can explicitly open the target file or directory outside the storage system and delete it." I've tried changing the NA CIFS Share's properties so that symlinks are RO, tried changing the properties of the actual presented link/folder to RO, and tried changing the top level of the target folder to RO, with no difference in behavior. Anybody else using this feature? If so, how are you doing it safely? Hope to hear from you, Randy --- Randy Rue Systems Engineer, Center IT Fred Hutchinson Cancer Research Center 206 667 3662 [cid:8C6A9079-96CB-447C-94D9-DD59438042C1] Advancing IT and Data Services to Accelerate the Elimination of Disease.

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NetApp API authentication
by Edward Rolison 01 Mar '16

01 Mar '16

Having started to review some of our filer automation scripts, I'm starting to look in a bit more detail at the API. My first conclusion is - the perl SDK doesn't actually seem to do anything much - it seems to be a reimplementation of LWP and and XML Parser. Given I have LWP and XML::Twig installed, and am making API calls just fine, is there anything I'm missing here? Aside from that though - authentication types. I currently use ssh public-private key pairs, in a trusted account on a management station to enable 'doing stuff' with filers. It _looks_ like my only option with the API is to create a designated service account, and assign permissions... and then embed a username and password in a script somewhere. That just doesn't sit well with me - I like what ssh-agent will do in 'unlocking' key files, and I don't like embedding (potentially privileged) usernames and passwords ... anywhere. Does anyone have a better solution than a couple of designated API users (privileged and read only) with a file somewhere embedding their username and password? Does anyone have a better approach?

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AW: LUN invisible in Volume - stale Mode - recovery possible
by Roth, Jürgen 01 Mar '16

01 Mar '16

Hi Mike, sorry, but the „-i“ switch doesn´t appear… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764 Telefax: +49-69-1525-1799 j.roth(a)dnb.de http://www.dnb.de<http://www.dnb.de/> Von: Mike Brown [mailto:michael.b.brown3@gmail.com] Gesendet: Freitag, 26. Februar 2016 17:32 An: Roth, Jürgen Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible Yes, this filer was running 8.1.2 7-mode and upgraded to 8.2.2. The -i option should be available in diag mode for a "lun show" On Fri, Feb 26, 2016 at 10:23 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: Hi Mike, is this a 7-mode command? Because i cant set –i, it will set to –instanc… !!! Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/> Von: Mike Brown [mailto:michael.b.brown3@gmail.com<mailto:michael.b.brown3@gmail.com>] Gesendet: Freitag, 26. Februar 2016 16:42 An: Roth, Jürgen Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible I had a full LUN "disappear" once with similar symptoms as you're seeing - although of course it couldn't be mounted by the host but the space was still being used by the LUN in the volume and aggregate. It was an Exchange LUN that was completely full during an upgrade. When the filer rebooted, the LUN couldn't register when the controller came back up. NetApp Support ran some commands in diag mode that at least showed the LUN still existed. You might try this to get some visibility into the LUNs: > priv set diag > lun show -i <lun_path> On Fri, Feb 26, 2016 at 8:17 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: Same result… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/> Von: Basil [mailto:basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>] Gesendet: Freitag, 26. Februar 2016 14:22 An: Roth, Jürgen Cc: toasters(a)teaparty.net<mailto:toasters@teaparty.net> Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible Can you do the command without the path, but with a -volume v_fc_rdm_adhoc1? On Fri, Feb 26, 2016 at 5:48 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: Hello, this had be the path: /vol/v_fc_rdm_adhoc1/l_fc_rdm_adhoc1 But the command returned: There are no entries matching your query. Only the Volume (v_fc_rdm_adhoc1) is there without the LUN (l_fc_rdm_adhoc1) – thats the problem. CLI and GUI shows the same… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/> Von: Basil [mailto:basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>] Gesendet: Donnerstag, 25. Februar 2016 23:13 An: Roth, Jürgen Cc: toasters(a)teaparty.net<mailto:toasters@teaparty.net> Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible Can you enter the command lun show -vserver xyz -path xyz -instance? Replace xyz with the name of the vserver and the path to the lun. On Thu, Feb 25, 2016 at 10:37 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: NetApp Release 8.3P1 cDOT Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/> Von: Basil [mailto:basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>] Gesendet: Donnerstag, 25. Februar 2016 13:17 An: Roth, Jürgen Cc: toasters(a)teaparty.net<mailto:toasters@teaparty.net> Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible What version of data ontap? On Thu, Feb 25, 2016 at 6:01 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: Hello, we have a LUN that is suddenly „invisible“ by our Netapp Filer. The Volume has the Capacity oft he LUN – thats seem OK, but the LUN is missing. The Host (it is a ESX with a Windows Server) see the LUN and ist mapped to the Windows Server and in the Server the volume has a letter and can handle files. What can we do, so the LUN is back and visible. The LUN is not in the Systemmanager and not in the CLI. In the Volume is a file that seems the LUN, but someway is called „stale“. I wish the Toasters can help… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/>i _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters -- Mike Brown michael.b.brown3(a)gmail.com<mailto:michael.b.brown3@gmail.com> Blog: http://VirtuallyMikeBrown.com Twitter: http://twitter.com/VirtuallyMikeB<http://twitter.com/#%21/VirtuallyMikeB> LinkedIn: http://linkedin.com/in/michaelbbrown _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters -- Mike Brown michael.b.brown3(a)gmail.com<mailto:michael.b.brown3@gmail.com> Blog: http://VirtuallyMikeBrown.com Twitter: http://twitter.com/VirtuallyMikeB<http://twitter.com/#%21/VirtuallyMikeB> LinkedIn: http://linkedin.com/in/michaelbbrown

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storacl / local ontap only users
by Philbert Rupkins 27 Feb '16

27 Feb '16

Toasters, I have a client who needs to use SnapDrive for Windows. I'd like to use storacl to limit SnapDrive visibility to that client's volumes and fibre channel luns. I'd also like to avoid joining the filer to the AD domain. I created a local ontap account that is a member of the local administrators ontap group. I can configure SnapDrive's transport protocol settings to connect to the filer using the ontap account via https. SnapDrive see's all of the volumes on that filer as expected. Is it possible to create storacl rules that apply to SnapDrive for Windows when connecting via https using a local ONTAP user to a filer that is not a member of domain? Everything I see in the storacl documentation seems to only apply to filers that are a member of a domain. Much appreciated, Phil

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AW: LUN invisible in Volume - stale Mode - recovery possible
by Roth, Jürgen 26 Feb '16

26 Feb '16

Hi Mike, is this a 7-mode command? Because i cant set –i, it will set to –instanc… !!! Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764 Telefax: +49-69-1525-1799 j.roth(a)dnb.de http://www.dnb.de<http://www.dnb.de/> Von: Mike Brown [mailto:michael.b.brown3@gmail.com] Gesendet: Freitag, 26. Februar 2016 16:42 An: Roth, Jürgen Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible I had a full LUN "disappear" once with similar symptoms as you're seeing - although of course it couldn't be mounted by the host but the space was still being used by the LUN in the volume and aggregate. It was an Exchange LUN that was completely full during an upgrade. When the filer rebooted, the LUN couldn't register when the controller came back up. NetApp Support ran some commands in diag mode that at least showed the LUN still existed. You might try this to get some visibility into the LUNs: > priv set diag > lun show -i <lun_path> On Fri, Feb 26, 2016 at 8:17 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: Same result… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/> Von: Basil [mailto:basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>] Gesendet: Freitag, 26. Februar 2016 14:22 An: Roth, Jürgen Cc: toasters(a)teaparty.net<mailto:toasters@teaparty.net> Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible Can you do the command without the path, but with a -volume v_fc_rdm_adhoc1? On Fri, Feb 26, 2016 at 5:48 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: Hello, this had be the path: /vol/v_fc_rdm_adhoc1/l_fc_rdm_adhoc1 But the command returned: There are no entries matching your query. Only the Volume (v_fc_rdm_adhoc1) is there without the LUN (l_fc_rdm_adhoc1) – thats the problem. CLI and GUI shows the same… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/> Von: Basil [mailto:basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>] Gesendet: Donnerstag, 25. Februar 2016 23:13 An: Roth, Jürgen Cc: toasters(a)teaparty.net<mailto:toasters@teaparty.net> Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible Can you enter the command lun show -vserver xyz -path xyz -instance? Replace xyz with the name of the vserver and the path to the lun. On Thu, Feb 25, 2016 at 10:37 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: NetApp Release 8.3P1 cDOT Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/> Von: Basil [mailto:basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>] Gesendet: Donnerstag, 25. Februar 2016 13:17 An: Roth, Jürgen Cc: toasters(a)teaparty.net<mailto:toasters@teaparty.net> Betreff: Re: LUN invisible in Volume - stale Mode - recovery possible What version of data ontap? On Thu, Feb 25, 2016 at 6:01 AM, Roth, Jürgen <J.Roth(a)dnb.de<mailto:J.Roth@dnb.de>> wrote: Hello, we have a LUN that is suddenly „invisible“ by our Netapp Filer. The Volume has the Capacity oft he LUN – thats seem OK, but the LUN is missing. The Host (it is a ESX with a Windows Server) see the LUN and ist mapped to the Windows Server and in the Server the volume has a letter and can handle files. What can we do, so the LUN is back and visible. The LUN is not in the Systemmanager and not in the CLI. In the Volume is a file that seems the LUN, but someway is called „stale“. I wish the Toasters can help… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764<tel:%2B49-69-1525-1764> Telefax: +49-69-1525-1799<tel:%2B49-69-1525-1799> j.roth(a)dnb.de<http://j.roth@dnb.de> http://www.dnb.de<http://www.dnb.de/>i _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters _______________________________________________ Toasters mailing list Toasters(a)teaparty.net<mailto:Toasters@teaparty.net> http://www.teaparty.net/mailman/listinfo/toasters -- Mike Brown michael.b.brown3(a)gmail.com<mailto:michael.b.brown3@gmail.com> Blog: http://VirtuallyMikeBrown.com Twitter: http://twitter.com/VirtuallyMikeB<http://twitter.com/#%21/VirtuallyMikeB> LinkedIn: http://linkedin.com/in/michaelbbrown

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LUN invisible in Volume - stale Mode - recovery possible
by Roth, Jürgen 26 Feb '16

26 Feb '16

Hello, we have a LUN that is suddenly „invisible“ by our Netapp Filer. The Volume has the Capacity oft he LUN – thats seem OK, but the LUN is missing. The Host (it is a ESX with a Windows Server) see the LUN and ist mapped to the Windows Server and in the Server the volume has a letter and can handle files. What can we do, so the LUN is back and visible. The LUN is not in the Systemmanager and not in the CLI. In the Volume is a file that seems the LUN, but someway is called „stale“. I wish the Toasters can help… Mit freundlichen Grüßen Jürgen Roth -- Jürgen Roth Deutsche Nationalbibliothek Informationstechnik Adickesallee 1 D-60322 Frankfurt am Main Telefon: +49-69-1525-1764 Telefax: +49-69-1525-1799 j.roth(a)dnb.de http://www.dnb.de<http://www.dnb.de/>i

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3170 issue
by Mark Flint 26 Feb '16

26 Feb '16

Hi all, I have a 3170 FAS, with 25 shelves of 1TB disk , 14 per shelf. I use the command storage show disk, and see al 350 disks, yet if I use the command disk show, I see one 242. Can anyone suggest what may be causing the difference in output? Thanks, Mark Sent from my iPhone

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Live alerting for crypto files
by Basil 21 Feb '16

21 Feb '16

Is there a way to use fpolicy as an alerting system for ransomware infections? Everything I've read about native policies seems to indicate that it's only for blocking files by extension, but is there a way to have it generate a notification of some sort when it blocks something?

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NwkThd_00:warning: NFS response to client was slow
by Edward Rolison 16 Feb '16

16 Feb '16

NwkThd_00:warning]: NFS response to client xx.xx.xx.xx for volume 0x1234567 was slow, op was v3 write, 65 > 60 (in seconds) I have a filer head, on which I'm hosting ESX datastores. I've had a couple of instances now of this error (or one rather similar). It correlates with VMware getting upset and VMs going read only. But it doesn't actually give me any insight into what is going on. Has anyone run into this, and can give some further insight as to what might be causing and where I can look?

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