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AW: Network Appliance Upgrade to ONTAP 5.3.4R3P2 and Backups
by Micheler Klaus (MDCA Villach) 02 May '00

02 May '00

At the moment we run 5.3.4R3P2 and have only the problem with with DOWNING Drives (irregular, about 1-2 times a week). It looks like netapp has problems with Ontap Releases gretaer than 5.3.4R2. The last 3 months we used Ontap 5.3.4R2 without any problems. The switch to Ontap 5.3.5P2 (note that netapp and veritas promised us it will work) was a disaster! After switching to the new version everything looked fine. But after about 5 hours the drives went down and setting them up was impossible. Error Message: Apr 29 00:49:17 viws111 avrd[17817]: fatal error on device 3 (ndmp_connect_open_and_auth), ndmp_result = -5, DOWN'ing it. (messages on Netbackup Master) After that and some calls by veritas and netapp we downgraded to Ontap 5.3.4R3P2 and only(!) have the downing drives problem. Netapp then recommended us to switch to Ontap 5.3.5R2P1 and promised us to have that NDMP Bug fixed. By our next shutdown we would have switched to that version of Ontap. But now it looks like we will stay on 5.3.4x so long as we can afford it. I hope Netapp and Veritas will improve their quality with better certifications in the near future and tell us facts, not feelings. regards, Klaus Micheler -----Ursprüngliche Nachricht----- Von: Derek Kelly [mailto:derek.kelly@genomecorp.com] Gesendet am: Dienstag, 02. Mai 2000 16:35 An: Micheler Klaus (MDCA Villach) Cc: 'toasters(a)mathworks.com'; 'Kelly.Wyatt(a)sas.com'; 'armijo(a)cs.unm.edu' Betreff: RE: Network Appliance Upgrade to ONTAP 5.3.4R3P2 and Backups Yeah- we too are having all kinds of backup related problems with the one filer we have upgraded to 5.3.5R2P1. In our case, we can't back up the machine at all. Aaarrgh, this one really hurts. Not to mention the fact that NetApp had us upgrade to this version partially because of ECC errors we were getting. This is a brandy new F760 to boot. I'm not looking forward to begging for the downtime needed to fix this one. It'll be like... Me: "Uh, hi, um- we need some dowwntime one of the Filers." Them: "Why?" Me: "Ah- because we can't back it up suddenly." Them: "What!?- How long has THIS been going on?" Me: "Since we upgraded the OS last Friday." Them: "You mean that we could lose data from as far back as Friday?" Me: "Unfortunately. Yes." ... Well you all get the picture. I guess I'm just venting because not being able to backup a filer is a PRETTY BIG BUG! Derek Kelly On 5/2/00 at 8:10 AM, Klaus.Micheler(a)infineon.com (Micheler Klaus (MDCA Villach)) wrote: > > On Thu, Apr 20, 2000 at 11:37:35AM -0400, Kelly Wyatt wrote: > >> We upgraded out filers to NetApp Release 5.3.4R3P2 this weekend. > Since > then, NBU 3.2 keeps downing the tape drives on > several, but not all of the filers (3 of 9). This seems to happen > before, > during and after backups. > >> > >> Has anyone else seen this? Thanks!! > > >we saw this on previous versions of NBU, 3.1.*, the work around was > really > > >lame. cron executed a script which did something like: vmoprcmd -up # > for > >each drive. > > Hi there! > > We also have the same problem with this release of Ontap and Netbackup > v3.2. > According to Netapp the cause of this problem is a faulty Java Class > (Garbage collection) which NDMP uses. > This should also be the reason for the problems with Ontap 5.3.5xxx, > where > the problem got critical and backup stopped working. > > Netapp recommended us to switch to Ontap 5.3.5R2P1, where the NDMP-BUG > is > (hopefully) fixed. > > regards, Klaus Micheler > Infineon Technologies DC

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FYI: TrueSAN Vs NetApp
by Philip Thomas 01 May '00

01 May '00

I got a chuckle out of their last "comparison" of TrueSAN...Vs F7x0 http://www.truesan.com/analysis.html#netapp ---philip thomas

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What does this message mean
by Timothy Demarest 28 Apr '00

28 Apr '00

I keep seeing these messages on the Filer console: Server busy. Waiting 10 seconds then retrying Server busy. Waiting 10 seconds then retrying What do they mean? Tim

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upgrade to 5.3.5R2
by Corris Randall 28 Apr '00

28 Apr '00

I use my Filer for mostly NFS access, and some CIFS access. People are starting to buy Windows 2000, which won't work in my setting because we don't have an NT domain (everything lives in a workgroup). Has anyone had any bad experiences with 5.3.5R2 ? -corris

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RE: F720 & Sony SDX-510C
by Caldwell, Amy B. 28 Apr '00

28 Apr '00

But we've had the motherboard swapped out by NetApp and we have the exact same error messages. Does anyone out there have this configuration? I just don't understand what we could be doing that is so different from the people that have this drive and the engineers who have "tested" it. Amy -----Original Message----- From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com]On Behalf Of tkaczma(a)gryf.net Sent: Thursday, April 27, 2000 3:50 PM Cc: toasters(a)mathworks.com Subject: RE: F720 & Sony SDX-510C Sounds to me like a bum SCSI controller. Tom On Thu, 27 Apr 2000, Caldwell, Amy B. wrote: > > This is supposedly the third tape drive from our vendor (but at least the > second I'm sure about) and we have tried internal and external termination > (with more than one external terminator). We have sent the drive back to the > vendor multiple times and they have tested it and sent it back with us > getting the same results. The current drive was sent to us directly from a > NetApp engineer (she got it from our vendor) who tested it successfully on a > F760. We don't have another system we could test it on ourselves. > > BTW, we're running Data ONTAP 5.3.4R3. > > Amy > > -----Original Message----- > From: Nick Hilliard [mailto:nick@iol.ie] > Sent: Thursday, April 27, 2000 11:41 AM > To: Caldwell, Amy B. > Cc: toasters(a)mathworks.com > Subject: Re: F720 & Sony SDX-510C > > > > Any ideas or help would be sincerely appreciated. > > Is the tape unit fried? Have you tested it to make sure that it works on > other systems, and that the scsi connection is correctly terminated. > > Nick >

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RE: F720 & Sony SDX-510C
by Caldwell, Amy B. 28 Apr '00

28 Apr '00

The motherboard has been swapped out by NetApp and we've changed cables and terminators many times. -----Original Message----- From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com]On Behalf Of tkaczma(a)gryf.net Sent: Thursday, April 27, 2000 3:50 PM Cc: toasters(a)mathworks.com Subject: RE: F720 & Sony SDX-510C Sounds to me like a bum SCSI controller. Tom On Thu, 27 Apr 2000, Caldwell, Amy B. wrote: > > This is supposedly the third tape drive from our vendor (but at least the > second I'm sure about) and we have tried internal and external termination > (with more than one external terminator). We have sent the drive back to the > vendor multiple times and they have tested it and sent it back with us > getting the same results. The current drive was sent to us directly from a > NetApp engineer (she got it from our vendor) who tested it successfully on a > F760. We don't have another system we could test it on ourselves. > > BTW, we're running Data ONTAP 5.3.4R3. > > Amy > > -----Original Message----- > From: Nick Hilliard [mailto:nick@iol.ie] > Sent: Thursday, April 27, 2000 11:41 AM > To: Caldwell, Amy B. > Cc: toasters(a)mathworks.com > Subject: Re: F720 & Sony SDX-510C > > > > Any ideas or help would be sincerely appreciated. > > Is the tape unit fried? Have you tested it to make sure that it works on > other systems, and that the scsi connection is correctly terminated. > > Nick >

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F740 with HP ServiceGuard
by David.Lockwood＠benettonformula.com 28 Apr '00

28 Apr '00

Does anyone have any experience of integrating filers into an HP ServiceGuard configuration. I have two F740's in different locations and SnapMirror between them, I am planning a three node ServiceGuard cluster and want two of the nodes to talk to each of the filers. If a node fails I want one other node to take control, if a filer fails I want the other filer to provide data to the users. If the filer fails out of hours I do not want to have to come in to make the mirror writeable and repoint all the clients to the mirror filer! (I much prefer to sleep:) ) Any ideas would be gratefully received. David Lockwood ---------------------------------------------------------------------- For further information on Benetton Formula 1 visit our web site at www.benettonf1.com. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please destroy and notify Benetton Formula on +44 1608678000. ----------------------------------------------------------------------

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Is there a way to do probe-scsi ?
by Eyal Traitel (r55789) 28 Apr '00

28 Apr '00

Hi ! Is there a way to scan the SCSI cards (onboard and also the external SCSI) for new tape devices ? We have F760, and 5.3.4R3P2D4... Eyal.

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RE: Is there a way to do probe-scsi ?
by Anders Ljungberg S (QDT) 28 Apr '00

28 Apr '00

Hi! I dont know if its what you're asking for but the in prom prompt mode you can do probe-scsi and probe-scsi-all Anders Ljungberg Ericsson Business Consulting -----Original Message----- From: Eyal Traitel (r55789) [mailto:eyal.traitel@motorola.com] Sent: Thursday, April 27, 2000 4:31 PM To: toasters(a)mathworks.com Subject: Is there a way to do probe-scsi ? Hi ! Is there a way to scan the SCSI cards (onboard and also the external SCSI) for new tape devices ? We have F760, and 5.3.4R3P2D4... Eyal.

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more mailing list abuse
by mds＠gbnet.net 28 Apr '00

28 Apr '00

I've just got an unsolicited commercial from HP levering (openly) off the toasters list. I'll be replying in suitably terse terms, perhaps those here with HP relationships could complain through their reps, as a personal favour to me? 8) Snippet included for identification purposes (note the to: line - neat mailer he's using): --- Forwarded mail from "WAY,PETER (HP-Loveland,ex1)" <peter_way(a)hp.com> >From peter_way(a)hp.com Thu Apr 27 23:44:27 2000 Return-Path: <peter_way(a)hp.com> Delivered-To: mds(a)gbnet.net Message-ID: <F341E03C8ED6D311805E00902761278C5726BC(a)xfc04.fc.hp.com> From: "WAY,PETER (HP-Loveland,ex1)" <peter_way(a)hp.com> To: Cc: "WAY,PETER (HP-Loveland,ex1)" <peter_way(a)hp.com> Subject: HP would like your insights Date: Thu, 27 Apr 2000 17:44:04 -0600 <stuff snipped> I chose you carefully from the list, because I sensed in your messages that you have a lot of experience with NAS in the solutions area we wish to explore. Would you please send me a reply and let me know if you could spend about 45 minutes on the phone with me? The interview would consist of understanding the application environment you use NAS in, some of the challenges and issues you have, and then reviewing the concepts. <stuff snipped> -------------------------------------------------------- Product Marketing Specialist Workgroup Information Management Division Hewlett-Packard Bldg. E, MS E200 815 14th Street S.W. Loveland, CO 80537 (970)635-6477 Phone (970)898-3253 *new May 1* (970)635-6247 Fax peter_way(a)hp.com --- End of forwarded message from "WAY,PETER (HP-Loveland,ex1)" <peter_way(a)hp.com> -- -Mark ... an Englishman in London ...

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