I have been experimenting with the offline folders feature of Windows 2000 Professional to make a local offline copy of a network share held on the filer.
I have found that when I create a brand new share on a Windows 2000 Server and mark this share to be available offline everything works OK.
When I create an identical share on our filer and make this available offline everything seems fine at first. The documents will sync. I can then take my laptop off of our network and read the offline copies of the documents. The problem comes when I reconnect. If I have only created new documents whilst at home, on reconnection these synchronize fine. If I have amended an existing document, when I return the synchronization fails with the following errors :
Offline Files (\Filer\share file://\\Filer\share on Filer): Unable to access 'New Microsoft Word Document.doc' on \Filer\share file://\\Filer\share . An unexpected network error occurred.
Offline Files (\Filer\share file://\\Filer\share on Filer): Unable to merge offline changes on '\filer\share'. An unexpected network error occurred.
I have checked the permissions and both share and file level permissions are set to Everyone - Full Control. I have also upgraded to the latest version of OnTap hoping this would cure it.
Any ideas ?
Kind regards, Alex Vincent Pfizer Consumer Healthcare
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Vincent, Alex wrote:
I have been experimenting with the offline folders feature of Windows 2000 Professional to make a local offline copy of a network share held on the filer.
I have found that when I create a brand new share on a Windows 2000 Server and mark this share to be available offline everything works OK.
When I create an identical share on our filer and make this available offline everything seems fine at first. The documents will sync. I can then take my laptop off of our network and read the offline copies of the documents. The problem comes when I reconnect. If I have only created new documents whilst at home, on reconnection these synchronize fine. If I have amended an existing document, when I return the synchronization fails with the following errors :
Offline Files (\Filer\share file://\\Filer\share on Filer): Unable to access 'New Microsoft Word Document.doc' on \Filer\share file://\\Filer\share. An unexpected network error occurred.
Offline Files (\Filer\share file://\\Filer\share on Filer): Unable to merge offline changes on '\filer\share'. An unexpected network error occurred.
I have checked the permissions and both share and file level permissions are set to Everyone - Full Control. I have also upgraded to the latest version of OnTap hoping this would cure it.
Any ideas ?
Kind regards, Alex Vincent Pfizer Consumer Healthcare
I am seeing a similar but slightly different situation. We are finding that after successful synchronisation the laptop will spontaneously start operating off-line again even though the LAN connection is fine. This happens on any machine which is configured for off-line files, including desktop machines and is not dependent on network card model. I've raised a NOW case with Netapps to ask for further details of what the enhancement for support of off-line files in 6.4.1 is actually meant to do, as the information in the release notes and the manual is very limited. For what its worth our network traces indicate a rejection by the filer when it receives an SMB 'Connect Tree' request for \server\username which should be a pseudo share which is normally always avaailable. Does anyone else have any working configuration with off-line files on XP working against a Netapps filer?
We have always been forced to disable offline files on our XP clients because they would go "offline" randomly throughout the day. This started two years ago before NetApps even released their support of this feature.
It's interesting that it's always My Documents which is mapped in our network through cifs.home_dir to \filer\username\My Documents. Maybe I'll try some tests under 6.4.1 with different shares.
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Vincent, Alex