Toasters,
After initiating a manual "WEEKLY_LOG" autosupport, how long does it take for your MyAutoSupport site to update? Specifically, the "Health Summary" section that includes the High (red), Medium (amber) and low (yellow) status indicators.
The Health Summary section of MyAutoSupport is really helpful. We regularly use the Health Summary to determine when we need to perform disk/shelf firmware upgrades. However, after performing a disk/shelf firmware upgrade the Health Summary section only appears to get updated on Sunday. Even performing a manual "autosupport.doit WEEKLY_LOG" doesnt seem to update the Health Summary section w/in 24 hours - we have to wait until Sunday to see the updated Health Summary.
Just wondering if this is similar to your experience as well.
Thank you! Phil
The MyAutoSupport only updates from the weekly system generated autosupports and not from user initiated autosupports. I don’t know if NetApp ever plans on changing this behavior.
Aloha, Michael
From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Philbert Rupkins Sent: Wednesday, December 03, 2014 12:39 PM To: toasters@teaparty.net Subject: Time to Update Health Summary on MyAutoSupport
Toasters,
After initiating a manual "WEEKLY_LOG" autosupport, how long does it take for your MyAutoSupport site to update? Specifically, the "Health Summary" section that includes the High (red), Medium (amber) and low (yellow) status indicators.
The Health Summary section of MyAutoSupport is really helpful. We regularly use the Health Summary to determine when we need to perform disk/shelf firmware upgrades. However, after performing a disk/shelf firmware upgrade the Health Summary section only appears to get updated on Sunday. Even performing a manual "autosupport.doit WEEKLY_LOG" doesnt seem to update the Health Summary section w/in 24 hours - we have to wait until Sunday to see the updated Health Summary.
Just wondering if this is similar to your experience as well.
Thank you! Phil ********************************************************** Electronic Mail is not secure, may not be read every day, and should not be used for urgent or sensitive issues
The turn around time for a manual ASUP is max 24H (for things like storage efficiency and performance) - much of the 'raw' ASUP data turns around in <30mins
Many Thanks
Anders Ljungberg Sr. Director Enterprise Transformation & Operations & Advanced Consulting Services EMEA NetApp +44(0)208 756 6785 Direct +44(0)7730437939 Mobile anders@netapp.com mailto:anders@netapp.com
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From: <Lundy>, Michael <lundy@med.umich.edumailto:lundy@med.umich.edu> Date: Wednesday, 3 December 2014 13:38 To: 'Philbert Rupkins' <philbertrupkins@gmail.commailto:philbertrupkins@gmail.com>, "toasters@teaparty.netmailto:toasters@teaparty.net" <toasters@teaparty.netmailto:toasters@teaparty.net> Subject: RE: Time to Update Health Summary on MyAutoSupport
The MyAutoSupport only updates from the weekly system generated autosupports and not from user initiated autosupports. I don't know if NetApp ever plans on changing this behavior.
Aloha, Michael
From: toasters-bounces@teaparty.netmailto:toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Philbert Rupkins Sent: Wednesday, December 03, 2014 12:39 PM To: toasters@teaparty.netmailto:toasters@teaparty.net Subject: Time to Update Health Summary on MyAutoSupport
Toasters,
After initiating a manual "WEEKLY_LOG" autosupport, how long does it take for your MyAutoSupport site to update? Specifically, the "Health Summary" section that includes the High (red), Medium (amber) and low (yellow) status indicators.
The Health Summary section of MyAutoSupport is really helpful. We regularly use the Health Summary to determine when we need to perform disk/shelf firmware upgrades. However, after performing a disk/shelf firmware upgrade the Health Summary section only appears to get updated on Sunday. Even performing a manual "autosupport.doit WEEKLY_LOG" doesnt seem to update the Health Summary section w/in 24 hours - we have to wait until Sunday to see the updated Health Summary.
Just wondering if this is similar to your experience as well.
Thank you! Phil
********************************************************** Electronic Mail is not secure, may not be read every day, and should not be used for urgent or sensitive issues
You can get most of the same info from config advisor if you’re in a hurry. (re the red/amber/green stuff)
From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Philbert Rupkins Sent: Thursday, 4 December 2014 6:39 a.m. To: toasters@teaparty.net Subject: Time to Update Health Summary on MyAutoSupport
Toasters,
After initiating a manual "WEEKLY_LOG" autosupport, how long does it take for your MyAutoSupport site to update? Specifically, the "Health Summary" section that includes the High (red), Medium (amber) and low (yellow) status indicators.
The Health Summary section of MyAutoSupport is really helpful. We regularly use the Health Summary to determine when we need to perform disk/shelf firmware upgrades. However, after performing a disk/shelf firmware upgrade the Health Summary section only appears to get updated on Sunday. Even performing a manual "autosupport.doit WEEKLY_LOG" doesnt seem to update the Health Summary section w/in 24 hours - we have to wait until Sunday to see the updated Health Summary.
Just wondering if this is similar to your experience as well.
Thank you! Phil Disclaimer
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Thanks for all the feedback. I just updated firmware on two additional arrays and immediately kicked off a WEEKLY_LOG autosupport. While some of the information updates w/in 24 hours, looks like it takes 2-3 days for everything in AutoSupport to update (including the Health Summary). Not ideal but still pretty impressive considering the amount of data they must be processing from all their customers.
I think I'll take Shane's advice and just use Config Advisor when in a crunch!
Thanks all, Phil
On Wed, Dec 3, 2014 at 8:24 PM, Bradley, Shane <shane.bradley@nz.fujitsu.com
wrote:
You can get most of the same info from config advisor if you’re in a hurry. (re the red/amber/green stuff)
*From:* toasters-bounces@teaparty.net [mailto: toasters-bounces@teaparty.net] *On Behalf Of *Philbert Rupkins *Sent:* Thursday, 4 December 2014 6:39 a.m. *To:* toasters@teaparty.net *Subject:* Time to Update Health Summary on MyAutoSupport
Toasters,
After initiating a manual "WEEKLY_LOG" autosupport, how long does it take for your MyAutoSupport site to update? Specifically, the "Health Summary" section that includes the High (red), Medium (amber) and low (yellow) status indicators.
The Health Summary section of MyAutoSupport is really helpful. We regularly use the Health Summary to determine when we need to perform disk/shelf firmware upgrades. However, after performing a disk/shelf firmware upgrade the Health Summary section only appears to get updated on Sunday. Even performing a manual "autosupport.doit WEEKLY_LOG" doesnt seem to update the Health Summary section w/in 24 hours - we have to wait until Sunday to see the updated Health Summary.
Just wondering if this is similar to your experience as well.
Thank you!
Phil Disclaimer
The information in this e-mail is confidential and may contain content that is subject to copyright and/or is commercial-in-confidence and is intended only for the use of the above named addressee. If you are not the intended recipient, you are hereby notified that dissemination, copying or use of the information is strictly prohibited. If you have received this e-mail in error, please telephone Fujitsu New Zealand Limited on 4 4950700 or by reply e-mail to the sender and delete the document and all copies thereof.
Whereas Fujitsu New Zealand Limited would not knowingly transmit a virus within an email communication, it is the receiver’s responsibility to scan all communication and any files attached for computer viruses and other defects. Fujitsu New Zealand Limited does not accept liability for any loss or damage (whether direct, indirect, consequential or economic) however caused, and whether by negligence or otherwise, which may result directly or indirectly from this communication or any files attached.
If you do not wish to receive commercial and/or marketing email messages from Fujitsu New Zealand Limited, please email unsubscribe@nz.fujitsu.com.
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Bradley, Shane -
Ljungberg, Anders -
Lundy, Michael -
Philbert Rupkins