The turn around time for a manual ASUP is max 24H (for things like storage efficiency and performance) – much of the ‘raw’ ASUP data turns around in <30mins

Many Thanks

Anders Ljungberg
Sr. Director Enterprise Transformation & Operations & Advanced Consulting Services EMEA

NetApp
+44(0)208 756 6785 Direct
+44(0)7730437939 Mobile
anders@netapp.com

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From: <Lundy>, Michael <lundy@med.umich.edu>
Date: Wednesday, 3 December 2014 13:38
To: 'Philbert Rupkins' <philbertrupkins@gmail.com>, "toasters@teaparty.net" <toasters@teaparty.net>
Subject: RE: Time to Update Health Summary on MyAutoSupport

The MyAutoSupport only updates from the weekly system generated autosupports and not from user initiated autosupports. I don’t know if NetApp ever plans on changing this behavior.

Aloha,

Michael

From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Philbert Rupkins
Sent: Wednesday, December 03, 2014 12:39 PM
To: toasters@teaparty.net
Subject: Time to Update Health Summary on MyAutoSupport

Toasters,

After initiating a manual "WEEKLY_LOG" autosupport, how long does it take for your MyAutoSupport site to update? Specifically, the "Health Summary" section that includes the High (red), Medium (amber) and low (yellow) status indicators.

The Health Summary section of MyAutoSupport is really helpful. We regularly use the Health Summary to determine when we need to perform disk/shelf firmware upgrades. However, after performing a disk/shelf firmware upgrade the Health Summary section only appears to get updated on Sunday. Even performing a manual "autosupport.doit WEEKLY_LOG" doesnt seem to update the Health Summary section w/in 24 hours - we have to wait until Sunday to see the updated Health Summary.

Just wondering if this is similar to your experience as well.

Thank you!

Phil

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