Hello Toaster,
I'm running into a problem downloading the 9.1 ONTAP image file to my filer.
I've issued the following command netapp1::> cluster image package get -url http://my.webserver.gov/netapp/91_q_image.tgz
Software get http://my.webserver.gov/netapp/91_q_image.tgz started on node netapp1-01 Downloading package. This may take up to 10 minutes. There is no update/install in progress Status of most recent operation: Run Status: Working Exit Status: Success Phase: Download Exit Message: Processing Package. Process package failed.
Error: command failed: Error in processing the package, make sure the package version and URL are correct.
netapp1::>
I've submitted a help request ticket on mysupport.netapp.com http://mysupport.netapp.com/ website, but not much useful help has been forthcoming yet.
I've also tried using the OnCommand Web UI and receive a similar error.
"Failed to add the software image to the cluster. Verify if the image and the specified URL are valid and ensure that there is sufficient space in the system management storage area."
The url is valid.
The tgz file has the correct md5sum.
I'm sure this is something simple, but I'm not having any luck.
Thanks, Scott
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scott Classen, Ph.D. SIBYLS Beamline 12.3.1 sibyls.als.lbl.gov Advanced Light Source Lawrence Berkeley National Laboratory 1 Cyclotron Rd MS6R2100 Berkeley, CA 94720 mobile 510.206.4418 desk 510.495.2697 beamline 510.495.2134 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Maybe try the IP in the URL instead of the FQDN?
Might be a DNS issue.
From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Scott Classen Sent: Monday, April 10, 2017 5:36 PM To: Toasters toasters@teaparty.net Subject: upgrade help
Hello Toaster,
I'm running into a problem downloading the 9.1 ONTAP image file to my filer.
I've issued the following command netapp1::> cluster image package get -url http://my.webserver.gov/netapp/91_q_image.tgz
Software get http://my.webserver.gov/netapp/91_q_image.tgz started on node netapp1-01 Downloading package. This may take up to 10 minutes. There is no update/install in progress Status of most recent operation: Run Status: Working Exit Status: Success Phase: Download Exit Message: Processing Package. Process package failed.
Error: command failed: Error in processing the package, make sure the package version and URL are correct.
netapp1::>
I've submitted a help request ticket on mysupport.netapp.comhttp://mysupport.netapp.com website, but not much useful help has been forthcoming yet.
I've also tried using the OnCommand Web UI and receive a similar error.
"Failed to add the software image to the cluster. Verify if the image and the specified URL are valid and ensure that there is sufficient space in the system management storage area."
The url is valid.
The tgz file has the correct md5sum.
I'm sure this is something simple, but I'm not having any luck.
Thanks, Scott
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scott Classen, Ph.D. SIBYLS Beamline 12.3.1 sibyls.als.lbl.govhttp://sibyls.als.lbl.gov Advanced Light Source Lawrence Berkeley National Laboratory 1 Cyclotron Rd MS6R2100 Berkeley, CA 94720 mobile 510.206.4418 desk 510.495.2697 beamline 510.495.2134 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Ping works, and I've tried with the IP too. Still no dice. I'm wondering if there is not enough room in the "system management storage area" Does anyone konw where the downloaded images are saved? And is there a way to see how much room is available?
Scott
On Apr 10, 2017, at 2:39 PM, Parisi, Justin Justin.Parisi@netapp.com wrote:
Maybe try the IP in the URL instead of the FQDN?
Might be a DNS issue.
From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Scott Classen Sent: Monday, April 10, 2017 5:36 PM To: Toasters toasters@teaparty.net Subject: upgrade help
Hello Toaster,
I'm running into a problem downloading the 9.1 ONTAP image file to my filer.
I've issued the following command netapp1::> cluster image package get -url http://my.webserver.gov/netapp/91_q_image.tgz http://my.webserver.gov/netapp/91_q_image.tgz
Software get http://my.webserver.gov/netapp/91_q_image.tgz http://my.webserver.gov/netapp/91_q_image.tgz started on node netapp1-01 Downloading package. This may take up to 10 minutes. There is no update/install in progress Status of most recent operation: Run Status: Working Exit Status: Success Phase: Download Exit Message: Processing Package. Process package failed.
Error: command failed: Error in processing the package, make sure the package version and URL are correct.
netapp1::>
I've submitted a help request ticket on mysupport.netapp.com http://mysupport.netapp.com/ website, but not much useful help has been forthcoming yet.
I've also tried using the OnCommand Web UI and receive a similar error.
"Failed to add the software image to the cluster. Verify if the image and the specified URL are valid and ensure that there is sufficient space in the system management storage area."
The url is valid.
The tgz file has the correct md5sum.
I'm sure this is something simple, but I'm not having any luck.
Thanks, Scott
Scott Classen, Ph.D. SIBYLS Beamline 12.3.1 sibyls.als.lbl.gov <http://sibyls.als.lbl.gov/> Advanced Light Source Lawrence Berkeley National Laboratory 1 Cyclotron Rd MS6R2100 Berkeley, CA 94720 mobile 510.206.4418 desk 510.495.2697 beamline 510.495.2134
They're stored in /mroot/etc/software.
To view existing images:
ontap9-tme-8040::*> system node image package show Package Node Repository Package File Name ------------ -------------- ----------------- ontap9-tme-8040-01 mroot 9.1RC2.tgz image.tgz ontap9-tme-8040-02 mroot 9.1RC2.tgz image.tgz 4 entries were displayed.
If you know how to navigate systemshell:
% ls -lah /mroot/etc/software total 1606700 drwxr-xr-x 2 root wheel 4.0k Jan 13 12:20 . drwxr-xr-x 37 root wheel 4.0k Apr 10 17:40 .. -rw-r--r-- 1 root wheel 781M Dec 13 15:20 9.1RC2.tgz -rw-r--r-- 1 root wheel 781M Jan 13 12:20 image.tgz
From: Scott Classen [mailto:sclassen@lbl.gov] Sent: Monday, April 10, 2017 5:44 PM To: Parisi, Justin Justin.Parisi@netapp.com Cc: Toasters toasters@teaparty.net Subject: Re: upgrade help
Ping works, and I've tried with the IP too. Still no dice. I'm wondering if there is not enough room in the "system management storage area" Does anyone konw where the downloaded images are saved? And is there a way to see how much room is available?
Scott
On Apr 10, 2017, at 2:39 PM, Parisi, Justin <Justin.Parisi@netapp.commailto:Justin.Parisi@netapp.com> wrote:
Maybe try the IP in the URL instead of the FQDN?
Might be a DNS issue.
From: toasters-bounces@teaparty.netmailto:toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Scott Classen Sent: Monday, April 10, 2017 5:36 PM To: Toasters <toasters@teaparty.netmailto:toasters@teaparty.net> Subject: upgrade help
Hello Toaster,
I'm running into a problem downloading the 9.1 ONTAP image file to my filer.
I've issued the following command netapp1::> cluster image package get -url http://my.webserver.gov/netapp/91_q_image.tgz
Software get http://my.webserver.gov/netapp/91_q_image.tgz started on node netapp1-01 Downloading package. This may take up to 10 minutes. There is no update/install in progress Status of most recent operation: Run Status: Working Exit Status: Success Phase: Download Exit Message: Processing Package. Process package failed.
Error: command failed: Error in processing the package, make sure the package version and URL are correct.
netapp1::>
I've submitted a help request ticket on mysupport.netapp.comhttp://mysupport.netapp.com/ website, but not much useful help has been forthcoming yet.
I've also tried using the OnCommand Web UI and receive a similar error.
"Failed to add the software image to the cluster. Verify if the image and the specified URL are valid and ensure that there is sufficient space in the system management storage area."
The url is valid.
The tgz file has the correct md5sum.
I'm sure this is something simple, but I'm not having any luck.
Thanks, Scott
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scott Classen, Ph.D. SIBYLS Beamline 12.3.1 sibyls.als.lbl.govhttp://sibyls.als.lbl.gov/ Advanced Light Source Lawrence Berkeley National Laboratory 1 Cyclotron Rd MS6R2100 Berkeley, CA 94720 mobile 510.206.4418 desk 510.495.2697 beamline 510.495.2134 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-
Parisi, Justin -
Scott Classen