Maybe try the IP in the URL instead of the FQDN?

Might be a DNS issue.

From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Scott Classen
Sent: Monday, April 10, 2017 5:36 PM
To: Toasters <toasters@teaparty.net>
Subject: upgrade help

Hello Toaster,

I'm running into a problem downloading the 9.1 ONTAP image file to my filer.

I've issued the following command 

netapp1::> cluster image package get -url http://my.webserver.gov/netapp/91_q_image.tgz

Software get http://my.webserver.gov/netapp/91_q_image.tgz started on node netapp1-01                                                                                                                                                
Downloading package. This may take up to 10 minutes.
There is no update/install in progress                                                                                                                                                                                                     
Status of most recent operation:
Run Status: Working
Exit Status: Success
Phase: Download
Exit Message:
Processing Package.                                                                                                                                                                                                                        
Process package failed.


Error: command failed: Error in processing the package, make sure the package version and URL are correct.

netapp1::> 

I've submitted a help request ticket on mysupport.netapp.com website, but not much useful help has been forthcoming yet.

I've also tried using the OnCommand Web UI and receive a similar error.

"Failed to add the software image to the cluster. Verify if the image and the specified URL are valid and ensure that there is sufficient space in the system management storage area."

The url is valid.

The tgz file has the correct md5sum.

I'm sure this is something simple, but I'm not having any luck.

Thanks,

Scott

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scott Classen, Ph.D.
SIBYLS Beamline 12.3.1
sibyls.als.lbl.gov
Advanced Light Source
Lawrence Berkeley National Laboratory
1 Cyclotron Rd
MS6R2100
Berkeley, CA 94720
mobile 510.206.4418
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