>> Anybody out there in Toasterland using SyncSort Backup Express? Would
>> appreciate any first-hand insight -- I have a customer asking me to price it
>> out for him, and I'd like to know how it stacks up vs. other products I know
>> better (Veritas, Legato, CommVault, Workstation Solutions, etc.). TIA. Joe
>>
>>>I've been evaluating Backup Express for a little while now.
>>>Along with Time Navigator (maybe Veritas soon). We eliminated
>>>all the others for one reason or another.
>>>There are alot of thing in BackEx I like (as compared to Tina)
>>>but there are two big problems that we've found with it. The tape
>>>duplication process tries to make an exact copy of the tape. For
>>>Vault copies this can be a concern if you dest tape is a bit shorter
>>>than the original. The data will just fall off the end of the tape.
>>>Plus the software feels somewhat on the flaky side. I'm finding
>>>a variety of things that should work but don't, plus having to restart
>>>the GUI or the deamons to get things working again (like when it stopped
>>>showing me the media report information). Talking with some people here
>>>at the LISA show, they feel the same way. That BackEx is not as
>>>stable as something like Veritas or Legato's products.
>>>--
>>>Jeff Bryer bryer(a)sfu.ca
>>>Systems Administrator (604) 291-4935
>>>Academic Computing, Simon Fraser University
Jeff,
We too have been evaluating and using Backup Express and have been
very happy with it and the support received from Syncsort. They are one
of the only ones that have a functional NDMP backup product that met our
needs. The other companies like Veritas and Legato failed with either
lack of support for robot capabilities or other technical reasons. As
for
restarting the GUI or daemons, we have not experienced this. Not to say
we haven't experienced problems, but any problem we have encountered has
been quickly answered by one of their support tech's. If they can't
answer
it they will get back to us usually within an hour.
Bob Souder souder(a)super.org
IDA - Center for Computing Sciences (CCS)
(301) 805-7371