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13531 discussions

service process suggestion
by Todd C. Merrill 14 Jan '02

14 Jan '02

Greetings. I'm finding some of the processes within service/tech support to be annoying. 1. On more than one occasion when a disk has blown, or if we've needed a part like a cluster interconnect card, tech support has contacted me, but HELD UP dispatching the part because they wanted to verify my address. Come on. It's my responsibility to keep that up to date, and if it's not, then a mis-shipped part is my fault. Further, if filers are at alternate locations, can the NOW database's capabilities be expanded to include the location (with address and/or alternate contact number) for shipment of parts. 2. To try to alleviate this shortcoming, I've put a note in my profile that encourages tech support to use the pager number I've specified in my profile to get a hold of me. It's not my primary choice for contact, but I explicitly say to use it if I don't answer my phone or email in short order or during non-business hours. This doesn't seem to work at all. Or, maybe there can be an option to "always ship to profile address" or not, if people desire a phone call verification and a delay before a part is dispatched. I don't. Thanks for listening. Until next time... The Mathworks, Inc. 508-647-7000 x7792 3 Apple Hill Drive, Natick, MA 01760-2098 508-647-7001 FAX tmerrill(a)mathworks.com http://www.mathworks.com ---

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using CIFS with UNIX auth , is it possible ?
by Frank Bonnet 14 Jan '02

14 Jan '02

Hi We use a L85 as NFS server only for now for UNIX users and I plan to also use CIFS to let PC users access to their home directory from windows. Is it possible to use UNIX (NIS) auth mechanism to map a drive from windows ? If yes pointers to basic configurations would be welcome. Thanks a lot -- Frank Bonnet

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XP and NetApps
by Scott Ehrlich 12 Jan '02

12 Jan '02

>Hello to all: > >We have an NIS/NFS network with NetApps for primary storage and backup, >mostly workgroup-based workstations, with a mixture of Windows boxen >ranging from 9x - XP. We also need to have clear-text password enabled >for drive mappings. > >The XP users are unable to map drives to the NetApps due to Microsoft's >changes to SMB. Thus, we have a temporary workaround of having them map >to a UNIX server instead. > >What have people with XP done to resolve this NetApps/SMB problem? How >about those people especially in workgroup-based environments? > >What pros/cons is there to a Samba-based DC solution vs a Windows-based DC >solutions? > >Our DNS is UNIX-based and we will not turn on dynamic DNS. We also >upstream our DNS info to a master primary out of our control. > >Thanks for any insight. > >Scott

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Solaris IP Network Multipathing -- help needed -- peer to peer w/ F840 using Quad 100BaseT
by Surlow, Jim 11 Jan '02

11 Jan '02

Toaster Admins, Am wondering if anyone has done what I'm currently trying to do. I'm trying to setup a Sun E6500 w/a Quad Fast Ethernet Card to connect directly to an F840 w/a Quad NIC using IP Network Multipathing found in Sol 8. I'm running OnTap 6.1.2. These are connected together without a switch or hub. Each of the boxes has a separate NIC to connect to our LAN. I currently have a vif established on the filer and I have the Solaris box cooperating (no errors in the logs anymore). I can mount over the vif (and use the group IP on the "Solaris vif"). The problem is that I only seeing substantial traffic over a single ethernet interface (using "vif stat <vif name>"). And when I say "substantial", it seems that there are ping packets or such on occasion checking the up state of the connections. According to http://www.sun.com/blueprints/0801/Multipathing-updt1.pdf (page 4), it says that outbound packets should be balanced over the multipath which in my tests they clearly are not. Has anyone else come across this? My test case has 9 mount points. If this fails, I'm thinking of dividing up the mounts over the 4 ports in the QFE and mounting the exports separately, but then I get no pooling of the interfaces and no failover. Pros & Cons to this? Thanks, J. Surlow

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Firewall Ports
by Noll, Kevin 11 Jan '02

11 Jan '02

Hi Does anyone know what ports need to be opened if you have a Firewall between a Linux Server and a netapp Filer. The Network is NFS Version 3 running UDP. Thanks KEVIN ******************************************************************************************** " This message contains information that may be privileged or confidential and is the property of the Cap Gemini Ernst & Young Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message ". ********************************************************************************************

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SRM products
by Steven Boyer 11 Jan '02

11 Jan '02

Has anyone used Storage Resource Management products, I am looking into CA's BrightStor, IBM, Tivoli, Terllisoft, SUN HighGround SRM products. I am specifically looking for file and resource management. IE. largest homes, share, and files, duplicates, orphan, stale, and archiving (HSM) Thanks -- Steven N. Boyer UNIX/NT/NetApp Support HQUSCENTCOM General Dynamics --

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Re: Netbackup error
by Steve Kappel 11 Jan '02

11 Jan '02

Hi Marcus, Have you contacted VERITAS Support? It looks like the client is not configured as an NDMP client. When you add a client to a class you tell NetBackup what kind of client it is. >From: "Bui, Marcus" <Marcus_Bui(a)aimfunds.com> >To: "'toasters(a)mathworks.com'" <toasters(a)mathworks.com> >Subject: Netbackup error >Date: Fri, 11 Jan 2002 09:33:37 -0600 > >All, > >I have Veritas Netbackup v3.4 running on Soloris. NDMP is "enable" on the >filer and the NDMP extension is installed on the Veritas master and media >servers. I was able to test the set_ndmp_attrib -verify from the Veritas >server. Netapp support verified the host and host.equiv entries is correct >on the filer. However, when the backup is started it will stay in the queue >forever. Once the job is killed this is what I got in the Veritas log. >This the last part of the log entries. > >... >... >16:53:52 [13931] <2> getsockconnected: Connect to ushoufile01 on port 712 >16:53:53 [13931] <2> getsockconnected: Connect to ushoufile01 on port 591 >16:53:54 [13931] <2> getsockconnected: Connect to ushoufile01 on port 711 >16:53:55 [13931] <2> getsockconnected: Connect to ushoufile01 on port 771 >16:53:56 [13931] <2> getsockconnected: Connect to ushoufile01 on port 728 >16:53:56 [13931] <16> getsockconnected: unable to connect() to ushoufile01, >Connection refused (146) >16:53:56 [13931] <16> bpcr_connect: Can't connect to client ushoufile01 >16:53:56 [13931] <16> log_in_errorDB: connection refused to host ushoufile01 >16:53:56 [13931] <16> log_in_errorDB: backup of client ushoufile01 exited >with status 150 (termination requested by administrator) > > >cheers, > >Marcus Bui >email: marcus_bui(a)aimfunds.com __________________________________________________________________________ Steve Kappel steve.kappel(a)veritas.com VERITAS Software (Engineering) steve(a)stevekappel.com (Personal)

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Netbackup error
by Bui, Marcus 11 Jan '02

11 Jan '02

All, I have Veritas Netbackup v3.4 running on Soloris. NDMP is "enable" on the filer and the NDMP extension is installed on the Veritas master and media servers. I was able to test the set_ndmp_attrib -verify from the Veritas server. Netapp support verified the host and host.equiv entries is correct on the filer. However, when the backup is started it will stay in the queue forever. Once the job is killed this is what I got in the Veritas log. This the last part of the log entries. ... ... 16:53:52 [13931] <2> getsockconnected: Connect to ushoufile01 on port 712 16:53:53 [13931] <2> getsockconnected: Connect to ushoufile01 on port 591 16:53:54 [13931] <2> getsockconnected: Connect to ushoufile01 on port 711 16:53:55 [13931] <2> getsockconnected: Connect to ushoufile01 on port 771 16:53:56 [13931] <2> getsockconnected: Connect to ushoufile01 on port 728 16:53:56 [13931] <16> getsockconnected: unable to connect() to ushoufile01, Connection refused (146) 16:53:56 [13931] <16> bpcr_connect: Can't connect to client ushoufile01 16:53:56 [13931] <16> log_in_errorDB: connection refused to host ushoufile01 16:53:56 [13931] <16> log_in_errorDB: backup of client ushoufile01 exited with status 150 (termination requested by administrator) cheers, Marcus Bui email: marcus_bui(a)aimfunds.com

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MIB variables and front panel LCD ops display
by Todd C. Merrill 10 Jan '02

10 Jan '02

What MIB variables and formula can be used to mimic the front panel LCD ops display? Summing: tnfsCalls - "The total number of NFS calls received, since since the last boot." trpcCalls - "The total number of RPC calls received, since the last boot." cifsTotalOps - "The number of CIFS operations done by the filer, since the last time the statistics were cleared." seems to be about right. But, is there a double-count here? NFS operates over RPC. Until next time... The Mathworks, Inc. 508-647-7000 x7792 3 Apple Hill Drive, Natick, MA 01760-2098 508-647-7001 FAX tmerrill(a)mathworks.com http://www.mathworks.com ---

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(no subject)
by Uros Lampret 07 Jan '02

07 Jan '02

Has anybody tried using Filers on Macintosh OS 9.1 uros _____________________________ Uros Lampret Our Space Appliances d.o.o. internet: www.ourspace.si _____________________________

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