toasters

toasters@lists.teaparty.net

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13529 discussions

RE: Another disaster recovery solution
by Hill, Aaron 01 Oct '03

01 Oct '03

Windows 2003 Storage Server may be a viable alternative. Plenty of vendors have or will be releasing NAS devices using this OS (Dell and HP come to mind). Not sure about the NFS support as I haven't looked that far into it yet. If services for Unix/Linux aren't available, then you can always turn to a couple of SAMBA servers. Snapshotting? I know there is Volume Shadow Copy services (VSS) which will do a cut-down version of snapshot. Take a look at the whitepapers from Microsoft and make up your own mind. I believe is no substitute for Netapp at the enterprise level. As for your DR. Snapmirror is your best bet and you will need to stick with Netapp obviously. However, some well orchestrated rsync script/crontab'ing could give you basic production data replication. It depends on how critical your CEO considers the data to be and how much time you have to spend setting it all up. Snapmirror comes with the excellence of Netapp support. Rsync'ing comes with the level of support you are capable of providing. Windows Storage server is unproven but it is built on stable and fundamental NAS principles. I doubt very much that the simulator could be reconfigured to do what you are suggesting. Even if you could, I am sure there would be some hefty licensing issues to deal with. Aaron -----Original Message----- From: Jason Truong [mailto:JasonT@plumtree.com] Sent: Thursday, 2 October 2003 3:18 AM To: toasters(a)mathworks.com Subject: Another disaster recovery solution Hello toasters, (thanks for the MRTG ideas) We have a F820 in our office which we currently back up to tape. We are in the process of moving some servers to a collo location for disaster recovery options. I wondering if there is a cheap IDE solution (or cheap SCSI) to running something similar to a NetApp. Like maybe a Linux machine with the ONTAP simulator. (does the simulator perform snapshots?) Basically, we If anyone has some good ideas/solutions/share their case examples, that I would really appreciate it. Also, I think many others can benefit from this. Thank you. Jason T. ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. **************************************************

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RE: DRP plan
by Michel Geldenhuys 01 Oct '03

01 Oct '03

Hi Paul, Welcome to the fellowship of the File ;-) VFM which stands for Virtual File Manager is a storage virtualization tool aimed at NetApp Filers and Windows servers (and a little bit to Unix users). It's relies on Microsoft DFS (distributed file system) which presents a logical view of the data to users, no matter where it's physically located. VFM (also known as StorageX) enhances greatly DFS by adding functionality such as automated data migration, consolidation, life cycle management and disaster recovery policies. In your case, VFM would allow you to automatically manage the shares on the NearStore, and in case of a failure of the FAS960, break the SnapMirror and update the DFS tree so that Windows users accessing data through DFS would be transparently redirected to the R150. With such a solution, no need to play with DNS, WINS, etc. I would suggest that you contact your NetApp representative or if you have NOW website access, download VFM 4.0 documentation to make your opinion on it. Kind regards, Michel -----Original Message----- From: Brubaker, Paul [mailto:paul.brubaker@attws.com] Sent: mercredi 1 octobre 2003 21:07 To: Michel Geldenhuys Subject: RE: DRP plan Thanks for the reply Michel. I'm new to the Network Appliance environment... what is VFM 4.0? Is this a Network Appliance product? thanks again! Paul M. Brubaker, Jr. NDCO ESAM MS Server Distributed AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254 -----Original Message----- From: Michel Geldenhuys [mailto:michel@geldenhuys.com] Sent: Wednesday, October 01, 2003 2:39 PM To: toasters(a)mathworks.com Subject: RE: DRP plan I think VFM 4.0 would be a great tool for you since it automates all this stuff (share creation, snapmirror break if needed, etc.) -----Original Message----- From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of Brubaker, Paul Sent: mercredi 1 octobre 2003 19:50 To: toasters(a)mathworks.com Subject: DRP plan Anyone have a good Disaster Recovery Procedure for when the primary filer would fail? Our environment: OnTap 6.4.2 for F960 (primary filer) w/ R150 (nearStore) which contains snap mirrors of the F960 data volumes... all in a Windows 2000 AD domain. Filers are used by CIFS clients only (9x, NT4, W2k, XP). If the F960 would "die", we would want to break the snap mirror to the R150 and make this data read/write. Additionally, we thought we could give the R150 a Netbios alias name equal to the F960. We probably would have WINS and DNS changes to make as well and we would need to recreate the shared folders and quota settings on the R150. We do snap mirror the vol0 of the F960 to a volume on the R150. And, of course, how would you revert back to the F960 upon it's "rebirth". Anyone have experience or some "best practices" for such a process. Thanks! Paul M. Brubaker, Jr. NDCO ESAM MS Server Distributed AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254

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RE: Wrapping pktt trace?
by Muhlestein, Mark 01 Oct '03

01 Oct '03

Actually, pktt does continue tracing into the memory buffer, but it stops writing to a trace file once the -s limit is hit. And there are limits on the size of the internal (-b) buffers available for pktt (around 64MB total). At the moment pktt does not have a way to automatically keep a rotating log of trace files. However, this can be done with a perl script, for example. The basic idea would be to trace to files using the -d option, then periodically stop tracing, delete the oldest trace file, rename the trace files as needed to keep the desired amount of data in the rotating log, then start tracing again. Mark -----Original Message----- From: Stephane Bentebba [mailto:stephane.bentebba@fps.fr] Sent: Wednesday, October 01, 2003 1:55 AM Cc: 'toasters(a)mathworks.com' Subject: Re: Wrapping pktt trace? pktt won't stop to trace when it reach the limit pktt do record in a cycle fashion use this command to pktt start e0 -s 500M to save a trace to a file of 500MB max check this link for all details about the syntax http://now.netapp.com/Knowledgebase/solutionarea.asp?id=4.0.852643.25153 26&resource= if your Filer has enought memory and is powerfull enought, you can consider to use the -b option which use the memory as the temporary file : this way you are sure to get ALL packets going throught the interface Edward Hibbert (eh(a)dataconnection.com) wrote: >To catch an application problem, I want to leave pktt trace running on a >filer...overnight. If I do, it'll fill it up. > >I know you can tell it to bound the amount of space it uses, but I think it >stops tracing once it hits that. Is there any way to get it to keep tracing >within a bounded amount of disk space, just overwriting old trace files? >That way I would have the last few hours of trace. > >Thanks, > >Edward Hibbert >Internet Applications Group >Data Connection Ltd >Tel: +44 131 662 1212 Fax: +44 131 662 1345 >Email: eh(a)dataconnection.com Web: http://www.dataconnection.com > > > > > -- -- jetez un oeil ici http://www.sensiva.com/ -- -- have a look here http://www.sensiva.com/ --

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DRP plan
by Brubaker, Paul 01 Oct '03

01 Oct '03

Anyone have a good Disaster Recovery Procedure for when the primary filer would fail? Our environment: OnTap 6.4.2 for F960 (primary filer) w/ R150 (nearStore) which contains snap mirrors of the F960 data volumes... all in a Windows 2000 AD domain. Filers are used by CIFS clients only (9x, NT4, W2k, XP). If the F960 would "die", we would want to break the snap mirror to the R150 and make this data read/write. Additionally, we thought we could give the R150 a Netbios alias name equal to the F960. We probably would have WINS and DNS changes to make as well and we would need to recreate the shared folders and quota settings on the R150. We do snap mirror the vol0 of the F960 to a volume on the R150. And, of course, how would you revert back to the F960 upon it's "rebirth". Anyone have experience or some "best practices" for such a process. Thanks! Paul M. Brubaker, Jr. NDCO ESAM MS Server Distributed AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254

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Another disaster recovery solution
by Jason Truong 01 Oct '03

01 Oct '03

Hello toasters, (thanks for the MRTG ideas) We have a F820 in our office which we currently back up to tape. We are in the process of moving some servers to a collo location for disaster recovery options. I wondering if there is a cheap IDE solution (or cheap SCSI) to running something similar to a NetApp. Like maybe a Linux machine with the ONTAP simulator. (does the simulator perform snapshots?) Basically, we If anyone has some good ideas/solutions/share their case examples, that I would really appreciate it. Also, I think many others can benefit from this. Thank you. Jason T.

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RE: Active directory problem
by Borders, Rich 01 Oct '03

01 Oct '03

The version would help, and also, you are not finding a default site, so it will go alphabetically to the next site. You seem to be dropping to NT4 mode by looking for those BDC/PDC's. This means that the AD insertion is most likely failing. > -----Original Message----- > From: Stephane Bentebba [mailto:stephane.bentebba@fps.fr] > Sent: Wednesday, October 01, 2003 2:56 PM > Cc: toasters(a)mathworks.com > Subject: Re: Active directory problem > > what about your Ontapp version ? > try to contact netapp support on this problem could help you a lot > > Thanigai Velan wrote: > > > Hi guys, > > > > Need help here. Having problem intergrating filer with active > > directory. This the output of cifs setup : > > > > storage> cifs setup > > Enable CIFS access to the filer by a Windows(tm) PC > > Your filer is visible to all systems using WINS. > > The WINS name servers currently configured are: > > 172.17.128.65 172.17.128.66 > > Do you want to modify this list? [no]: > > This filer is currently configured as a NTFS-only > filer. Do you > > want to configure this filer as a Multiprotocol filer? [no]: > > This filer is currently a member of the domain 'MY501' > > If you want to change the name of the filer, or change > > the filer's domain membership, you must delete its > > existing account information. > > Do you want to delete the existing filer account > information? [no]: yes > > The default name of this filer will be 'STORAGE'. > > Do you want to modify this name? [no]: > > CIFS supports three types of user authentication: > > 1. Windows Domain authentication. > > 2. Windows Workgroup authentication using the filer's user > > accounts. > > 3. /etc/passwd and/or NIS/LDAP based authentication. > What type > > of authentication will this filer use? [1]: > > The filer will use Windows Domain authentication. > > Enter the Windows Domain for the filer []:malaysia.domain-os.com > > MALAYSIA.DOMAIN-OS.COM is a Windows 2000(tm) domain. > > In order to create this filer's domain account, you > must supply > > the > > name and password of an administrator account with > sufficient > > privilege > > to add the filer to the MALAYSIA.DOMAIN-OS.COM > domain. Please > > enter the Windows 2000 user [Administrator(a)MALAYSIA.DOMAIN-OS.COM]: > > admin Password for admin: CIFS - Logged in as > admin(a)MALAYSIA.DOMAIN-OS.COM. > > By default, setup creates the filer account in the Active > > Directory container named 'Computers'. Alternatively, you can > > install the filer in an organizational unit (OU) by > specifying > > the domain relative distinguished name of the OU, as in > > 'ou=innerOU,ou=outerOU'. > > Active Directory container for filer account? > [cn=computers]: Fri Sep > > 12 > > 16:04:12 MYT [rc:error]: Warning- Homedir path doesn't > exist: /vol/vo > > l0home CIFS - Connecting to domain controller. Fri Sep 12 > 16:04:12 MYT > > [rc:info]: Starting DC address discovery for MY501. Fri Sep 12 > > 16:04:12 MYT [rc:info]: Found no addresses using DNS site > query (Defa > > ult-First-Site-Name). Fri Sep 12 16:04:12 MYT [nbns_timer:error]: > > Unable to register CIFS name STORAGE > > <0> due to conflict with 255.255.255.255 Fri Sep 12 16:04:12 > > MYT [nbns_timer:error]: Unable to register CIFS name STORAGE > > <0> due to conflict with 255.255.255.255 Fri Sep 12 16:04:12 > > MYT [rc:info]: Found 2 addresses using generic DNS query. > Fri Sep 12 > > 16:04:12 MYT [rc:info]: Starting WINS queries. Fri Sep > > 12 16:04:12 MYT [rc:info]: Found 3 BDC addresses through > WINS. Fri Sep > > 12 16:04:12 MYT [rc:info]: Found 1 PDC addresses through > WINS. Fri Sep > > 12 16:04:12 MYT [rc:info]: DC address discovery for MY501 complete. > > 2 unique addresses found. Fri Sep 12 16:04:12 MYT [rc:info]: CIFS - > > can't make TCP connection with \\ALPHA QUOTA Welcome to the MY501 > > (MALAYSIA.DOMAIN-OS.COM) Windows 2000(tm) domain. > > > > CIFS local server is running. > > Fri Sep 12 16:04:12 MYT [rc:info]: CIFS - can't make TCP connection > > with \\INF-P EN01 > > storage> > > > > storage> cifs testdc > > Using Established configuration > > Current Mode of NBT is H Mode > > > > Netbios scope "" > > Registered names... > > STORAGE < 3> WINS > > STORAGE <20> WINS > > MY501 < 0> WINS > > NETAPPS < 0> WINS > > NETAPPS < 3> WINS > > NETAPPS <20> WINS > > Fri Sep 12 16:01:07 MYT [rc:info]: Found 2 addresses using > generic DNS > > query. Fri Sep 12 16:01:07 MYT [rc:info]: Starting WINS > queries. Fri > > Sep > > 12 16:01:07 MYT [rc:info]: Found 3 BDC addresses through > WINS. Fri Sep > > 12 16:01:07 MYT [rc:info]: Found 1 PDC addresses through WINS. > > > > Testing all Primary Domain Controllers found 2 unique addresses > > > > ..Not able to communicate with PDC 172.17.128.71 trying > > 172.17.128.71...Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - > can't make > > TCP connection with \\INF-PEN01 172.17.128.71 is alive > ..Not able to > > communicate with PDC 172.17.128.64 trying 172.17.128.64...Fri Sep 12 > > 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with > > \\INF-PEN01 Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't > make TCP > > connection with \\ALPHA QUOTA 172.17.128.64 is alive > > > > Testing all Domain Controllers > > found 2 unique addresses > > > > ..Not able to communicate with DC 172.17.128.71 trying > > 172.17.128.71...Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - > can't make > > TCP connection with \\ALPHAQUOTA Fri Sep 12 16:01:07 MYT [rc:info]: > > CIFS - can't make TCP connection with \\INF-P EN01 172.17.128.71 is > > alive ..Not able to communicate with DC 172.17.128.64 trying > > 172.17.128.64...Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - > can't make > > TCP connection with \\INF-PEN01 Fri Sep 12 16:01:07 MYT [rc:info]: > > CIFS - can't make TCP connection with \\ALPHA QUOTA > 172.17.128.64 is > > alive > > > > > > storage> cifs domaininfo > > NetBios Domain: MY501 > > Windows 2000 Domain Name: malaysia.domain-os.com > > Type: Windows 2000 > > Filer AD Site not known. Using Default-First-Site-Name. > > > > Not currently connected to any DCs > > Preferred Addresses: > > None > > Favored Addresses: > > None > > Other Addresses: > > 172.17.128.64 ALPHAQUOTA PDC BROKEN > > 172.17.128.71 INF-PEN01 PDC BROKEN > > > > > > filer entry is created in active directory, but cannot be reached. > > > > > > > > > > -- > -- jetez un oeil ici http://www.sensiva.com/ -- > -- have a look here http://www.sensiva.com/ -- > > > >

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RE: Reconfiguring for a single filer head
by Borders, Rich 01 Oct '03

01 Oct '03

There is an environment variable at boot >printenv Set the partner to blank. Then license cluster as blank. Remove any cluster cards. > -----Original Message----- > From: Stephane Bentebba [mailto:stephane.bentebba@fps.fr] > Sent: Wednesday, October 01, 2003 2:43 PM > Cc: toasters(a)mathworks.com > Subject: Re: Reconfiguring for a single filer head > > remove the CLUSTER license > I am not sure of the exact way you can do that with 6.3.X and > greater, you can use license delete command (unavailable in > your DOT version) reinstalling (or upgrading) the system > should be a solution : boot the Filer with floppy and select > 4 : zero disk but it will erase all of your data on disks > > sorry > > Kurt V. Scholtens wrote: > > >Hi - > > > >Can anyone tell me how to configure a filer for a single > head instead > >of daul head? Running 5.3.5R2. > > > >Getting the following errors: > > > >partner down! > >Iconnect down! > > > >Thanks, > >~kvs > > > > > > > > > > -- > -- jetez un oeil ici http://www.sensiva.com/ -- > -- have a look here http://www.sensiva.com/ -- > > > >

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RE: very slow download ...
by Brubaker, Paul 01 Oct '03

01 Oct '03

Anyone else having problems installing the Ontap 6.4.2 upgrade. We have a 960 filer on 6.4.1p1 and the Zip file bombs out about 1/4 of the way during the unzip process. Error Message: Can't create the output file N:\etc\boot\x86\firmware\xfiler\firmware.img Is this a known issue? Any suggestions? Thanks! Paul M. Brubaker, Jr. NDCO ESAM MS Server Distributed AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254 -----Original Message----- From: Lisa Paton [mailto:lpaton@head-cfa.cfa.harvard.edu] Sent: Wednesday, September 24, 2003 10:27 AM To: Frank Bonnet Cc: toasters(a)mathworks.com Subject: Re: very slow download ... I don't have any help to provide, but I've been seeing the same thing. I finally had NetApp tech support ftp a copy of the files to me. He said he'd check on the situation. Lisa Frank Bonnet wrote: > Hi > > I am upgrading a F87 to 6.4.2 and it seems very slooooow > to perform the "download" command ... ( not finished yet after 20 > minutes ...) > > any infos/ideas welcome ! > > thanks

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Active directory problem
by Thanigai Velan 01 Oct '03

01 Oct '03

Hi guys, Need help here. Having problem intergrating filer with active directory. This the output of cifs setup : storage> cifs setup Enable CIFS access to the filer by a Windows(tm) PC Your filer is visible to all systems using WINS. The WINS name servers currently configured are: 172.17.128.65 172.17.128.66 Do you want to modify this list? [no]: This filer is currently configured as a NTFS-only filer. Do you want to configure this filer as a Multiprotocol filer? [no]: This filer is currently a member of the domain 'MY501' If you want to change the name of the filer, or change the filer's domain membership, you must delete its existing account information. Do you want to delete the existing filer account information? [no]: yes The default name of this filer will be 'STORAGE'. Do you want to modify this name? [no]: CIFS supports three types of user authentication: 1. Windows Domain authentication. 2. Windows Workgroup authentication using the filer's user accounts. 3. /etc/passwd and/or NIS/LDAP based authentication. What type of authentication will this filer use? [1]: The filer will use Windows Domain authentication. Enter the Windows Domain for the filer []:malaysia.domain-os.com MALAYSIA.DOMAIN-OS.COM is a Windows 2000(tm) domain. In order to create this filer's domain account, you must supply the name and password of an administrator account with sufficient privilege to add the filer to the MALAYSIA.DOMAIN-OS.COM domain. Please enter the Windows 2000 user [Administrator(a)MALAYSIA.DOMAIN-OS.COM]: admin Password for admin: CIFS - Logged in as admin(a)MALAYSIA.DOMAIN-OS.COM. By default, setup creates the filer account in the Active Directory container named 'Computers'. Alternatively, you can install the filer in an organizational unit (OU) by specifying the domain relative distinguished name of the OU, as in 'ou=innerOU,ou=outerOU'. Active Directory container for filer account? [cn=computers]: Fri Sep 12 16:04:12 MYT [rc:error]: Warning- Homedir path doesn't exist: /vol/vo l0home CIFS - Connecting to domain controller. Fri Sep 12 16:04:12 MYT [rc:info]: Starting DC address discovery for MY501. Fri Sep 12 16:04:12 MYT [rc:info]: Found no addresses using DNS site query (Defa ult-First-Site-Name). Fri Sep 12 16:04:12 MYT [nbns_timer:error]: Unable to register CIFS name STORAGE <0> due to conflict with 255.255.255.255 Fri Sep 12 16:04:12 MYT [nbns_timer:error]: Unable to register CIFS name STORAGE <0> due to conflict with 255.255.255.255 Fri Sep 12 16:04:12 MYT [rc:info]: Found 2 addresses using generic DNS query. Fri Sep 12 16:04:12 MYT [rc:info]: Starting WINS queries. Fri Sep 12 16:04:12 MYT [rc:info]: Found 3 BDC addresses through WINS. Fri Sep 12 16:04:12 MYT [rc:info]: Found 1 PDC addresses through WINS. Fri Sep 12 16:04:12 MYT [rc:info]: DC address discovery for MY501 complete. 2 unique addresses found. Fri Sep 12 16:04:12 MYT [rc:info]: CIFS - can't make TCP connection with \\ALPHA QUOTA Welcome to the MY501 (MALAYSIA.DOMAIN-OS.COM) Windows 2000(tm) domain. CIFS local server is running. Fri Sep 12 16:04:12 MYT [rc:info]: CIFS - can't make TCP connection with \\INF-P EN01 storage> storage> cifs testdc Using Established configuration Current Mode of NBT is H Mode Netbios scope "" Registered names... STORAGE < 3> WINS STORAGE <20> WINS MY501 < 0> WINS NETAPPS < 0> WINS NETAPPS < 3> WINS NETAPPS <20> WINS Fri Sep 12 16:01:07 MYT [rc:info]: Found 2 addresses using generic DNS query. Fri Sep 12 16:01:07 MYT [rc:info]: Starting WINS queries. Fri Sep 12 16:01:07 MYT [rc:info]: Found 3 BDC addresses through WINS. Fri Sep 12 16:01:07 MYT [rc:info]: Found 1 PDC addresses through WINS. Testing all Primary Domain Controllers found 2 unique addresses ..Not able to communicate with PDC 172.17.128.71 trying 172.17.128.71...Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with \\INF-PEN01 172.17.128.71 is alive ..Not able to communicate with PDC 172.17.128.64 trying 172.17.128.64...Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with \\INF-PEN01 Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with \\ALPHA QUOTA 172.17.128.64 is alive Testing all Domain Controllers found 2 unique addresses ..Not able to communicate with DC 172.17.128.71 trying 172.17.128.71...Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with \\ALPHAQUOTA Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with \\INF-P EN01 172.17.128.71 is alive ..Not able to communicate with DC 172.17.128.64 trying 172.17.128.64...Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with \\INF-PEN01 Fri Sep 12 16:01:07 MYT [rc:info]: CIFS - can't make TCP connection with \\ALPHA QUOTA 172.17.128.64 is alive storage> cifs domaininfo NetBios Domain: MY501 Windows 2000 Domain Name: malaysia.domain-os.com Type: Windows 2000 Filer AD Site not known. Using Default-First-Site-Name. Not currently connected to any DCs Preferred Addresses: None Favored Addresses: None Other Addresses: 172.17.128.64 ALPHAQUOTA PDC BROKEN 172.17.128.71 INF-PEN01 PDC BROKEN filer entry is created in active directory, but cannot be reached.

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DOT 6.2.2 - ndmpcopy
by George Kahler 01 Oct '03

01 Oct '03

When I try to run ndmpcopy from one of my filers' (840s) console prompt, it locks up and does not release the console until after it is done not allowing me to type anything else in. I realize that I can run ndmpcopy from any other hosts I'm just wondering if this is the correct behavior. Thanks, George ------------------------------------------------------------------------------- George Kahler e-mail: george(a)yorku.ca Sr. Systems Administrator humans: (416) 736-2100 x.22699 Computing and Network Services machines: (416) 736-5830 Ontario, Canada, M3J-1P3

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