Hi Paul,
> We were told by NetApp that they are working on a fix,
> but the bug hasn't even shown up in the NOW database yet... YMMV.
	I believe this bug is reported as 
17997 - dump fails to handle directory names with a null dos_name.
	and is now online.
Cheers,
	Grant
-----Original Message-----
From: ptaylor(a)catalystsg.com [mailto:ptaylor@catalystsg.com]
Sent: Wednesday, September 29, 1999 10:59 AM
To: Josh Tiefenbach
Cc: toasters(a)mathworks.com
Subject: Re: BudTool NDMP backups dying prematurely.
We had this problem for a while, and we were told to upgrade to DoT
5.3.2D4, and Budtool 4.6.1. This stopped the pauses, but introduced a
buffer overflow that makes the netapp dump core whenever it hits a "null
DOS condition" while trying to back up. We aren't really sure what a "null
DOS condition" is, but it makes us unhappy when we hit it. We were told by
NetApp that they are working on a fix, but the bug hasn't even shown up in
the NOW database yet... YMMV.
Paul Taylor
Sr. Systems Engineer
Catalyst Solutions Group
215-841-5540
On Wed, 29 Sep 1999, Josh Tiefenbach wrote:
> I thought I'd toss this one up for grabs, whilst I try to find support people
> to talk to.
> 
> I've got a BudTool 4.6, clustered F760, DOT 5.2.1 setup here, and I'm having
> the dickens of a time getting my filers backed up via NDMP.
> 
> Ordinarily I have file history turned on. It would appear that because of
> this, I'm ramming head on into NetApp BugID 9378. I do in fact see a large
> pause between pass III and pass IV. A 2 hour pause.
> 
> This is a problem, as 2 hours later, the backup dies with the following
> message in the logs:
> 
> 	Command exceeded maximum allowable run time 14400.
> 
> ie, 4 hours.
> 
> Questions I have:
> 
> 	* Has anybody found a way to circumvent the multiple-hour pause during a
> 	BudTool NDMP backup, _while keeping file history on_ ?
> 
> 	* Anybody seen the `killing job after 4 hours' message? Anybody know a
> 	workaround?
> 
> While highly sub-optimal, I have a backup running with no file history right
> now. I'm concerned that that 4 hour thing is gonna bite me in the butt again.
> 
> Suggestions? Comments? Shotgun shells to rid myself of this headache?
> 
> josh
> 
> -- 
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