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13520 discussions

Ready-only folder troubles with MAC OSX Clients on a NetApp CIFS Share
by Alexander Griesser 30 Apr '13

30 Apr '13

Hey there, I'm having a strange problem with a freshly deployed FAS2240 (8.1.2P3). Some OSX Clients (iMacs, Macbooks, etc.) are having troubles to write files to the CIFS shares on that filer. The share itself looks like this: VOLUME /vol/CIFS_SHARES/VOLUME ... access based enum supported ... client side caching disabled NT AUTHORITY\Authenticated Users / Full Control > qtree status Volume Tree Style Oplocks Status -------- -------- ----- -------- --------- CIFS_SHARES ntfs enabled normal CIFS_SHARES VOLUME ntfs enabled normal File permissions on the root of the share look like that: [cid:image001.png@01CE45E7.10730B60] Except for the "Authenticated Users" entry, all other groups do have "Full Control" Permissions on that share (at the root of the share). At the root level of this share, there are several folders which do have permission inheritance disabled, i.e.: \\netapp\VOLUME\DepartmentA<file:///\\netapp\VOLUME\DepartmentA> \\netapp\VOLUME\DepartmentB<file:///\\netapp\VOLUME\DepartmentB> ... On each of these subfolders, the permissions look like that: [cid:image002.png@01CE45E7.CDEE9510] So the SYSTEM group as well as some custom active directory groups do have Full Control on this folder and all of its subfolders. The users in question are part of one of these groups (in that specific case, part of the group "Creative Services") and can map the share and see it (which they cannot for other shares where they are not member of the respecitve groups, so ABE is working as it should). Anyhow, no matter what I do, at all of these DepartmentX folders, I do see the read-only item grey-checked and cannot remove that, no matter what I do: [cid:image003.png@01CE45E7.CDEE9510] That does not seem to be a problem at all for all the Microsoft Windows clients, they can work and store files without issues - but the OSX clients seem to have problems for whatever reason. The error message they are getting when trying to store a file in one of the folders there is (translated, the client is running in local language here): Adobe Photoshop Couldn't save file "xyz.psd" because no write access has been granted. I'm thankful for any ideas you guys might have - maybe I'm missing just a small thing here in my setup. Thanks, Alexander Griesser System-Administrator ANEXIA Internetdienstleistungs GmbH Telefon: +43-463-208501-320 Telefax: +43-463-208501-500 E-Mail: ag(a)anexia.at<mailto:ag@anexia.at> Web: http://www.anexia.at Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

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cf_config_check gone?
by John Stoffel 30 Apr '13

30 Apr '13

Does anyone know what happened to the cf_config_check tool on now.netapp.com? It's referenced in a bunch of places, but it's not there any more. I've spinning up a new 3220 cluster running 8.1.2 (anything I need to watch out for?) and I'd like to make sure I've got a good setup. Thanks, John

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Protection Manager: Ignore unprotected Volumes/Qtrees
by Liniger Pascal 30 Apr '13

30 Apr '13

Hello All, I would like to use DFM (OnCommand Core) to track any unprotected Volumes/Qtrees in my NetApp environment. The menu 'Unprotected Data --> Resources' in Protection Manager shows me a list with all unprotected Qtrees but unfortunately, I do not know how to customize this list. I would like to ignore a) Volumes that we do not save at all and b) all non-qtree data, because we always use Qtrees. Is there a way to customize the list in Protection Manager or does somebody know a completely different solution, that could meet my needs? Thanks in advance. Regards, Pascal

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environment status chassis --verbose?
by Michael Bergman 29 Apr '13

29 Apr '13

All, does anyone know exactly how autosupport goes about to extract the extra "secret" info from 'environment status'? In ONTAP 8.1, the body.7z archive file included in the autosupport e-mails, has a file ENVIRONMENT.txt in it and looking inside it one can see this kind of stuff: $ egrep -i charg tmp/ENVIRONMENT.txt NV charging_status normal 4096 NV charging_voltage normal 8100 mV NV charging_current normal 0 mA NV absolute_charge normal 70 % NV relative_charge normal 81 % Battery Charge Failed? FALSE Battery Charge Bad? FALSE Battery Charge GOOD NVRAM Charging State IDLE NVRAM Discharge FET ON NVRAM Charge FET ON NVRAM Charging Current normal 0 mA Those 'NV abc_xyz' entries (there are lots of them in total) are not shown when you run 'environment status' from the CLI. Is there perhaps some secret option/keyword? (Tried to muck about with it in diag mode, but to no avail so I give up) /M -- Michael Bergman Sr Systems Analyst / Storage Architect michael_DOT_bergman@ericsson_DOT_com Engineering Hub Stockholm Phone +46 10 7152945 Service Delivery, Engineering EMEA N SMS/MMS +46 70 5480835 Ericsson Torshamnsg 33, 16480 Sthlm, Sweden -- This communication is confidential. We only send and receive email on the basis of the terms set out at www.ericsson.com/email_disclaimer

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Cannot delete directories in mixed mode qtree
by Jeremy Page 26 Apr '13

26 Apr '13

One of our home directory directories was inadvertently set to mixed mode and now I'm having problems deleting sub-dirs from it. Many of the directories appear to be empty both on the NFS and CIFS side yet ls shows them containing more than 4k but even the ones that are 4k do not let me delete them. It's not every directory (I've been able to delete ~500) but the ones remaining I cannot get rid of either as root on the NFS side or with Domain Admin rights. One last interesting thing is that if I try to force change the rights it says the path is \\host\UserDirectorynane (missing the \ before Directoryname) in the Windows UI. Kind of scary, I've never seen this before. I would not be terribly surprised if there was not some file system corruption here, there where a LOT of files in this directory and it's children at one point. I've never seen that happen on a filer before but if it were going to happen this is the place. -- *Jeremy Page*|Senior Technical Architect|*Gilbarco Veeder-Root, A Danaher Company* *Office:*336-547-5399|*Cell:*336-601-7274|*24x7 Emergency:*336-430-8151 Please be advised that this email may contain confidential information. If you are not the intended recipient, please notify us by email by replying to the sender and delete this message. The sender disclaims that the content of this email constitutes an offer to enter into, or the acceptance of, any agreement; provided that the foregoing does not invalidate the binding effect of any digital or other electronic reproduction of a manual signature that is included in any attachment.

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How to trigger SNMP trapp and "telnet" command
by Iluhes 26 Apr '13

26 Apr '13

Hi Folks, How do I trigger snmp trapp to test SNMP setup? Is there anything similar to "telnet" command to test if firewall is open? There used to be another utility "tcp_client" that could work, but now it is gone as well

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slow giveback protocol transit time
by Martin 25 Apr '13

25 Apr '13

I realise that giveback times depend on various factors including configuration and load. Generally our giveback protocol transit times have been at most 30 seconds. We recently gave back one Filer with neither controller under load and no obvious configuration changes and the protocol transit time for CIFS and NFS was approximately 70 seconds. Is there any way to ascertain which component of a giveback contributed the most to the giveback and if it can be improved? -- View this message in context: http://network-appliance-toasters.10978.n7.nabble.com/slow-giveback-protoco… Sent from the Network Appliance - Toasters mailing list archive at Nabble.com.

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FA2240 & Solaris (Sparc) Multipathing not working.
by Peter Kain 24 Apr '13

24 Apr '13

For the past 2 years I've been accessing LUNs on our FAS3240 from a Solaris Sparc host (Solaris 10 Update 9) using FCP. There are two QLA2340 cards on the Solaris host. Each is cabled to a separate brocade switches, creating 4 paths to the same LUN. Solaris multipathing was enabled when the Solaris host was created (stmsboot -e) I created the igroup on the FAS3240 with ALUA enabled. FAS3240B> version NetApp Release 8.0.2P6 7-Mode: Fri Jan 27 14:48:08 PST 2012 This all worked creating for lack of a better term, a single virtual path to represent the 4 physical paths on the Solaris system. Example: /dev/rdsk/c13t60A98000646762364634634B7847616Cd0s2 -> ../../devices/scsi_vhci/ssd@g60a98000646762364634634b7847616c:c,raw We recently purchased a FAS2240 with a single PCM for additional space with the optional mezzanine card with dual FC ports. Since it's a single controller when I create an igroup it's without ALUA. The problem. When I create a LUN on the FAS2240, the Solaris host is showing two separate paths to the same LUN rather than a single path. There are in fact two separate physical paths but I expect multipathing to create a single virtual path. fas2240> version NetApp Release 8.1.2P2 7-Mode: Wed Feb 20 19:58:27 PST 2013 - two paths to the same LUN ... not what we want lrwxrwxrwx 1 root root 71 Apr 18 16:50 c0t500A098281975936d11s2 -> ../../devices/pci@1c,600000/QLGC,qlc@1/fp@0 ,0/ssd@w500a098281975936,b:c lrwxrwxrwx 1 root root 71 Apr 18 16:51 c5t500A098181975936d11s2 -> ../../devices/pci@1d,700000/QLGC,qlc@1/fp@0 ,0/ssd@w500a098181975936,b:c Any suggestions? I've got a call open with EMC(Solaris) and will open one with NetApp Support as well. Thanks, -- Pete Kain 310-506-4475

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Auto-export configuration.
by Jeff Cleverley 23 Apr '13

23 Apr '13

Greetings, I have some NearStores that I have upgraded to 8.1.2P3. I've found that since I've upgraded, when I create a new file system the auto-creation of the export string has changed. It is now incorrect and all the new exports are invalid. It isn't using what any of the others are using and it isn't tied into the vol0 export either. Where or how do I change what is uses for default export string when a new volume is created? Thanks, Jeff -- Jeff Cleverley Unix Systems Administrator 4380 Ziegler Road Fort Collins, Colorado 80525 970-288-4611

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Tivoli Storage Manager and netapp
by Andrew Curry 22 Apr '13

22 Apr '13

Hi Is anyone using Tivoli Storage Manager to backup a netapp. We've been struggling to get this working for some time now and would welcome advice from anyone who's got it working Andrew Andrew Curry Senior Technical Analyst - Servers & Storage Converged Infrastructure Information Technology & Media Services DE MONTFORT UNIVERSITY, LEICESTER, UK E: ajc(a)dmu.ac.uk<mailto:ajc@dmu.ac.uk> W: dmu.ac.uk

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