After about a month and a half of testing with customers like
yourself, Network Appliance has a new FTP site. The new FTP site will be
available for all of our customer's use beginning tomorrow (2/2/2000) at 6PM
PST. The transition from the current FTP site to the new will be transparent
and the FTP site will not have any downtime. Please read below for more details
regarding architecture.
Again, thank you for your patience.
If you have any questions, please reply to me at
anguyen(a)netapp.com <mailto:anguyen@netapp.com>
Alan.
Mgr., IT Server Ops
Network Appliance
-----Original Message-----
From: Nguyen, Alan
Sent: Thursday, December 02, 1999 10:49 AM
To: 'toasters(a)mathworks.com'
Subject: FW: FTP uploads from the UK (fwd)
To All,
First, I must apologize for NetApp's poor FTP site performance.
The responsibility for this in my group. The situation is our internet
connection is highly-utilized and thus your access to our FTP site is affected
by this. Actions have been taken to increase internet bandwidth in the next few
weeks. However, despite this, it will be superseded by our new FTP
implementation.
We have designed a new FTP site to improve security, system
management, increase internet bandwidth/presence (i.e. ISP hosted site), and
system redundancy. Because our current infrastructure is very out-dated, we
have taken the "big-bang" approach rather than making incremental improvements.
In a little more detail, our new FTP site is at a web-hosted site with 100MB
bandwidth capacity vs current T1, and is configured with two fail-over
dual-processor Unix systems with cluster fail-over (F760) Filer pair for
storage. In short, the new site is very robust and will scale to meet to our
customers' needs.
What has been done thus far? Contract has been signed with new
web-hosting site. Networking infrastructure is in place. Programming is complete
for account and directory management. The new systems are racked at the new
web-hosted site. As I type this, we are plugging in the cables for the new
systems.
What's the schedule? In the next two days, we will perform
internal/external FTP tests. On Monday (Dec 6th), we will start live tests
with customers assuming everything goes well this week. After which, the new
site will go live. I will announce to this list when we are live.
If you have any questions, please direct them to me
anguyen(a)netapp.com <mailto:anguyen@netapp.com> or reply to this list as I will
be joining this list soon.
Again, thank you for your patience.
Alan Nguyen
Network Appliance
Mgr., IT Server Operations