To All,

First, I must apologize for NetApp's poor FTP site performance. The responsibility for this in my group. The situation is our internet connection is highly-utilized and thus your access to our FTP site is affected by this. Actions have been taken to increase internet bandwidth in the next few weeks. However, despite this, it will be superseded by our new FTP implementation.

We have designed a new FTP site to improve security, system management, increase internet bandwidth/presence (i.e. ISP hosted site), and system redundancy. Because our current infrastructure is very out-dated, we have taken the "big-bang" approach rather than making incremental improvements. In a little more detail, our new FTP site is at a web-hosted site with 100MB bandwidth capacity vs current T1, and is configured with two fail-over dual-processor Unix systems with cluster fail-over (F760) Filer pair for storage. In short, the new site is very robust and will scale to meet to our customers' needs.

What has been done thus far? Contract has been signed with new web-hosting site. Networking infrastructure is in place. Programming is complete for account and directory management. The new systems are racked at the new web-hosted site. As I type this, we are plugging in the cables for the new systems.

What's the schedule? In the next two days, we will perform internal/external FTP tests. On Monday (Dec 6th), we will start live tests with customers assuming everything goes well this week. After which, the new site will go live. I will announce to this list when we are live.

If you have any questions, please direct them to me anguyen@netapp.com mailto:anguyen@netapp.com or reply to this list as I will be joining this list soon.

Again, thank you for your patience.

Alan Nguyen Network Appliance Mgr., IT Server Operations