Hi all,

does anyone have installed SnapDrive 1.0 For SQL server 2000 on a non english Win2000 server ( we have a german Win2000 Server )

When installing the VLD-Manager we get an error message at the point where "VirtualizedLocalDiskManager - InstallShieldWizard" tries to start the service

" Error 1920.Service SWSvc (SWSvc) failed to start. Verify that you have sufficent privileges to start system services and check your Event Log for more information"

We doublechecked the privileges (domain\Administrator) - everything looks fine

We found following message in the eventlog: "Der Dienst "Virtualized Local Disk Manager" wurde mit folgendem Fehler beendet: Die Systemfunktion LookupAccountName ist fehlgeschlagen. "

( system call "LookupAccountName" failed )

Do we need to change some registry entries in our german win2000 server ?

thanks in advance

Phil