To the best of my knowledge, it is a drive firmware issue. I had taken several Seagate drives (ST39103FC) from various Sun machines and put them into our FC9 shelf attached to a 740. The drives work, but it does complain about them. I tried modifying the etc/qual_devices file which contained what firmware level was expected by the filer, but that didn't work either. I tried the disk_fw_update on the disks hoping that it would just put the Netapp firmware that I downloaded from the NOW site on top of the Sun firmware, but it would not perform the operation. If you figure out a way to perform this, please post it to the list.

Donald J. Maloy Sr. CAD Administrator Intier Automotive - Latching Systems 19888 Haggerty Road Livonia, MI 48152 734.432.4418 734.591.6463 (Fax)

Daniel Feenberg To: toasters@mathworks.com <feenberg@nber cc: (bcc: Don Maloy/PDD/DORTEC) .org> Subject: 3rd party drives for Netapp F820 (fwd)

08/08/01 07:34 AM

Sorry if this is a FAQ, but I am new to the list and can't seem to browse http://teaparty.mathworks.com:1999/toasters.

We have an F820 filer from Network Appliance with a single DS14 drive shelf. The shelf came with 14 cartriges, of which 7 had 36 gigabyte ST336704FC drives, and 7 were empty. We would like to fill the empty drive cartridges with Seagate ST373405FC (72 gigabyte) drives, but the F820 complains "Drive not supported" when we insert the drives in the slots.

Is the error message because we didn't buy the drive from Netapp, didn't buy the right drives, or some firmware issue, or do we just need to update the F820 OS software? Does anyone have experience with using non-Netapp drives in an F820? We have heard that it works, but this is our first attempt.

Daniel Feenberg feenberg@nber.org