ok, scratching my head here...
I just upgraded the new SMVI 2.0 with file level restore.. HURAYY.. Its only been a year, but I guess you cant rush perfection. I was previously running 1.2 and have the typical wait time errors, but for the most part is successful.
Specs: ESX vshpere 4.0 (non 4i flavor) SMIV 2.0 (installed on VMWare VIC physical server) 6040's DOT 7.3.11 FC HP DL380s G5(for now)
problem: When I try and do a single file restore via self service option, (to and from the same VM guest), I go to select the vm in the restore agent from the guest OS, I press OK. Then I get an error:
Failed to retrieve backupList fro the source guest. And I only have an OK button.
i have tried from multiple guest os'es. Same result.
I looked in the log, and this is just before the popup I get:
at RestoreAgentWCFSvc.RestoreAgent.GetBackupsAndDisks(GuestIdentifier guest, List`1& backupRootedHierarchy, List`1& diskRootedHierarchy, Exception& exFromHyperVisor) then the error in the log..
11/23/2009 01:31:48:154 (PID:01684 ,TID:00006): Failed to retrieve backupList for the source guest
Any help is appreciated..
Here are couple of things to check: 1. Make sure the SFR session you created is still active and not expired. You can check it from Restore GUI page. 2. Check and adjust firewall rules on your SMVI server machine to allow incoming connections on port# 8043.
-----Original Message----- From: steve klise [mailto:klises@caminomedical.org] Sent: Monday, November 23, 2009 1:38 PM To: toasters@mathworks.com Subject: SMVI 2.0 problem
ok, scratching my head here...
I just upgraded the new SMVI 2.0 with file level restore.. HURAYY.. Its only been a year, but I guess you cant rush perfection. I was previously running 1.2 and have the typical wait time errors, but for the most part is successful.
Specs: ESX vshpere 4.0 (non 4i flavor) SMIV 2.0 (installed on VMWare VIC physical server) 6040's DOT 7.3.11 FC HP DL380s G5(for now)
problem: When I try and do a single file restore via self service option, (to and from the same VM guest), I go to select the vm in the restore agent from the guest OS, I press OK. Then I get an error:
Failed to retrieve backupList fro the source guest. And I only have an OK button.
i have tried from multiple guest os'es. Same result.
I looked in the log, and this is just before the popup I get:
at RestoreAgentWCFSvc.RestoreAgent.GetBackupsAndDisks(GuestIdentifier guest, List`1& backupRootedHierarchy, List`1& diskRootedHierarchy, Exception& exFromHyperVisor) then the error in the log..
11/23/2009 01:31:48:154 (PID:01684 ,TID:00006): Failed to retrieve backupList for the source guest
Any help is appreciated.. -- View this message in context: http://old.nabble.com/SMVI-2.0-problem-tp26486178p26486178.html Sent from the Network Appliance - Toasters mailing list archive at Nabble.com.
ok, just got it fixed. Thanks Netapp Support!!
Turns out we did a Limited Self-Service instead of a self serivce. I noticed there were snapshots from an old set of LUNS when I did a search for all for our target VM. I noticed some snapshots that are no longer valid, as in, under my Inventory tab, I removed all the older LUNS that we were using for test.
works like a charm now.. Back to lovin' my netapps....
steve klise wrote:
ok, scratching my head here...
I just upgraded the new SMVI 2.0 with file level restore.. HURAYY.. Its only been a year, but I guess you cant rush perfection. I was previously running 1.2 and have the typical wait time errors, but for the most part is successful.
Specs: ESX vshpere 4.0 (non 4i flavor) SMIV 2.0 (installed on VMWare VIC physical server) 6040's DOT 7.3.11 FC HP DL380s G5(for now)
problem: When I try and do a single file restore via self service option, (to and from the same VM guest), I go to select the vm in the restore agent from the guest OS, I press OK. Then I get an error:
Failed to retrieve backupList fro the source guest. And I only have an OK button.
i have tried from multiple guest os'es. Same result.
I looked in the log, and this is just before the popup I get:
at RestoreAgentWCFSvc.RestoreAgent.GetBackupsAndDisks(GuestIdentifier guest, List`1& backupRootedHierarchy, List`1& diskRootedHierarchy, Exception& exFromHyperVisor) then the error in the log..
11/23/2009 01:31:48:154 (PID:01684 ,TID:00006): Failed to retrieve backupList for the source guest
Any help is appreciated..
-
Kulkarni, Yateendra -
steve klise