Hi Jason,

I am just going to comment on a few of your items below:

    2) Have you been able to takeover/giveback a virtual 

interface? Treating it like a "normal" interface doesn't seem to work and I haven't been able to find any special instructions for this.

I believe 5.3 includes support for this ala "pvif" which is policy based virtual interface (superset of vif). 5.3 should be out any day now and the details of the "pvif" will be documented in the usual places (*.pdf files available in the software library section of now.netapp.com for current holders of the software subscription service option).

I have a couple of open calls with support I'm waiting for status
on, but I'm not calling them because if I have to listen to that
damned muzac tape loop around one more time I'm going to kill
someone.  Since my office-mate is closest it would probably be
him...  and that would just leave me more work to do.  (Moving
bodies, digging holes, and handling all his projects...)

Any help would be greatly appreciated.

I am truly sorry you have had to sit and listen to this music. It is certainly not the intention of anyone at Network Appliance that this happens. I have sent you some names via a separate email but will comment in general to this list. If you *ever* have a support gripe, concern, or feedback please call and ask to speak with the technical support shift manager.

We value your business.

Regards, Gil