----- Forwarded by Ilya Birman/US/ABNAMRO/NL on 10/31/2001 01:00 PM -----

Ilya Birman To: 'toasters <'toasters@mathworks.com'" 10/31/2001 toasters@mathworks.com 10:31 AM cc: support@veritas.com, support@storagtek.com Subject: Veritas NetBackup 3.4 NDMP backup failure

We have a 760 NetApp Filer that we backup using NetBackup 3.4 via NDMP ( StorageTek L700) The volume of the backup job is large and spans across numerous tapes. Often StorageTek L700 detects that tape drive needs to be cleaned and in the middle of the backup job, while backup job switches tapes. This causes Veritas to DOWN the tape drive. Have anyone run into this problem. Is there a setting you can set ( turning off Auto Clean is not an option) TIA Ilya

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