In message 19990712200658.24154.qmail@ns.gbnet.net, James R Grinter writes:

[cc'd to netcache-users]

On Mon 12 Jul, 1999, Colin Johnston colinj@uk.psi.com wrote:

...

just been reading the release notes for NetCache 3.4 It seems that unknown to people upto now status reports are sent from the NetCache machines each night to NetApp.

Talking of which, I understand that autosupport might also (well, for some version of NetCache appliance anyway) have resulted in it sending referer logs. But that might just be it grabbing a portion of logs when it crashes and sending it onwards.

Autosupport will send the messages file(or some portion I dont remember) when it crashes and come back up.

...

Is is possible for these status reports can also be emailed to the customers ??

Its not autosupport. Its an HTTP POST.

if this *is* part of the autosupport email, and not some other undeclared feature, you could try changing the address that it sends to and see what you get (of course, you could also direct its smtp outbound sessions to a box and mail queue of your own control and take a look)

James. (disclaimer: I don't currently have a NetCache nor access to NOW, so you could just ignore everything I say)

Brian Quirion

Software Engineer Network Appliance Web Products 408-822-6814