We had a disk fail in a shelf on a filer with expired support, which created a case at the time but it was closed without replacement due to lack of support on the filer. However, as part of the support agreement on a new cluster, it was in a shelf that would be covered when attached to one of the new filers. Now that we have that shelf attached to the new filer, all I get is: Mon Sep 22 17:18:22 EDT [hostname: disk.init.failureBytes:error]: Disk 0b.23 failed due to failure byte setting. I tried replugging the disk and all I got was the same message in the log. After the message in the log, the filer acts like the disk isn't present as per commands below. How can I trick it intro triggering an autosupport so my bad disk gets replaced? Thanks.

disk fail 0b.23

disk fail: Disk 0b.23 not found

disk show 0b.23

DISK OWNER POOL SERIAL NUMBER ------------ ------------- ----- -------------