I performed the upgrade today on a 6070C. I specifically ran it on adapter 5a on one side of the cluster and it updated both modules in its shelf just fine. The drives were not in use yet, so no disruption. I did notice that I was unable to run it on the other head of the cluster for its own shelf at the same time. I'm not sure if disabling the cluster would have been enough for me to upgrade both sides of the cluster at the same time since they can each still see the other's drive.

I wonder that if I had a system with multiple SATA loops, if the updates would occur in parallel.

Melissa

-----Original Message----- From: Brett Clarke [mailto:brett.clarke@dpworld.com] Sent: Wednesday, August 29, 2007 6:37 AM To: toasters@mathworks.com Subject: RE: Customer Support Bulletin CSB-0708-03: Critical Upgrade - AT-FCX FW to v34

Hi Philip,

I performed this upgrade a couple of weeks ago on our kit, with no issues at all. We had 2 x AT-FCX modules to up from v33 to v34 - all up it took about 5 minutes to run. As all our connections on this appliance are iSCSI based (with a 180 sec timeout), we were able to complete it without needing an outage.

Cheers

Brett.

________________________________________ From: owner-toasters@mathworks.com [owner-toasters@mathworks.com] On Behalf Of Philip Boyle [philip.boyle@eircom.net] Sent: Wednesday, 29 August 2007 20:05 To: toasters@mathworks.com Subject: Customer Support Bulletin CSB-0708-03: Critical Upgrade - AT-FCX FW to v34

Hi guys,

Has anyone had any issues with this firmware upgrade?

http://now.netapp.com/NOW/products/csb/csb0708-03.shtml

Thanks, Philip

This e-mail and its attachments are intended for the named addressee only and no liability is accepted for use or reliance on any part of this e-mail by any other person. It is confidential, may be subject to privilege and is also subject to copyright. No part of it should be reproduced, adapted or communicated without the written consent of the copyright owner. Any confidentiality or privilege is not waived or lost because this e-mail has been received by you and you are not the intended recipient. If you are not the intended recipient, please let us know by reply e-mail.

Please note that e-mails can be interfered with, can contain computer viruses or other defects and may not be successfully replicated on other systems. This footnote confirms that this e-mail message has been swept for the presence of computer viruses. However whilst the sender has taken reasonable precautions to minimise the risk of this email and any attachment containing viruses, we cannot accept liability for any such viruses and we give no warranties in relation to any of the above matters. If you have any doubts about the authenticity of this e-mail please contact the sender immediately. No responsibility is accepted for any changes made to a document other than those made by the sender.

You are upgrading the adapter in the shelf, so there is no need to run the upgrade on both filer heads.

Jack

Fields, Melissa wrote:

I performed the upgrade today on a 6070C. I specifically ran it on adapter 5a on one side of the cluster and it updated both modules in its shelf just fine. The drives were not in use yet, so no disruption. I did notice that I was unable to run it on the other head of the cluster for its own shelf at the same time. I'm not sure if disabling the cluster would have been enough for me to upgrade both sides of the cluster at the same time since they can each still see the other's drive.

I wonder that if I had a system with multiple SATA loops, if the updates would occur in parallel.

Melissa

-----Original Message----- From: Brett Clarke [mailto:brett.clarke@dpworld.com] Sent: Wednesday, August 29, 2007 6:37 AM To: toasters@mathworks.com Subject: RE: Customer Support Bulletin CSB-0708-03: Critical Upgrade - AT-FCX FW to v34

Hi Philip,

I performed this upgrade a couple of weeks ago on our kit, with no issues at all. We had 2 x AT-FCX modules to up from v33 to v34 - all up it took about 5 minutes to run. As all our connections on this appliance are iSCSI based (with a 180 sec timeout), we were able to complete it without needing an outage.

Cheers

Brett.

---

From: owner-toasters@mathworks.com [owner-toasters@mathworks.com] On Behalf Of Philip Boyle [philip.boyle@eircom.net] Sent: Wednesday, 29 August 2007 20:05 To: toasters@mathworks.com Subject: Customer Support Bulletin CSB-0708-03: Critical Upgrade - AT-FCX FW to v34

Hi guys,

Has anyone had any issues with this firmware upgrade?

http://now.netapp.com/NOW/products/csb/csb0708-03.shtml

Thanks, Philip

This e-mail and its attachments are intended for the named addressee only and no liability is accepted for use or reliance on any part of this e-mail by any other person. It is confidential, may be subject to privilege and is also subject to copyright. No part of it should be reproduced, adapted or communicated without the written consent of the copyright owner. Any confidentiality or privilege is not waived or lost because this e-mail has been received by you and you are not the intended recipient. If you are not the intended recipient, please let us know by reply e-mail.

Please note that e-mails can be interfered with, can contain computer viruses or other defects and may not be successfully replicated on other systems. This footnote confirms that this e-mail message has been swept for the presence of computer viruses. However whilst the sender has taken reasonable precautions to minimise the risk of this email and any attachment containing viruses, we cannot accept liability for any such viruses and we give no warranties in relation to any of the above matters. If you have any doubts about the authenticity of this e-mail please contact the sender immediately. No responsibility is accepted for any changes made to a document other than those made by the sender.

No issues here with two of our 3020s.

- Hadrian

-----Original Message----- From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of Page, Jeremy Sent: Wednesday, August 29, 2007 9:26 AM To: toasters@mathworks.com Subject: RE: Customer Support Bulletin CSB-0708-03: Critical Upgrade - AT-FCX FW to v34

No issues on our 270

--- Jeremy -----Original Message----- From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of Willeke, Jochen Sent: Wednesday, August 29, 2007 11:20 AM To: Philip Boyle; toasters@mathworks.com Subject: RE: Customer Support Bulletin CSB-0708-03: Critical Upgrade - AT-FCX FW to v34

Hi,

we updated as well and the only thing which came accross was that the shelf was not updated after the reboot.

I had to ask twice with "storage download" to update the AT-FCX shelf.

Strange, but afterwards everything seemed to be ok.

Rgds

Jochen

-----Original Message----- From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of Philip Boyle Sent: Wednesday, August 29, 2007 12:05 PM To: toasters@mathworks.com Subject: Customer Support Bulletin CSB-0708-03: Critical Upgrade - AT-FCX FW to v34

Hi guys,

Has anyone had any issues with this firmware upgrade?

http://now.netapp.com/NOW/products/csb/csb0708-03.shtml

Thanks, Philip

This message (including any attachments) contains confidential and/or proprietary information intended only for the addressee. Any unauthorized disclosure, copying, distribution or reliance on the contents of this information is strictly prohibited and may constitute a violation of law. If you are not the intended recipient, please notify the sender immediately by responding to this e-mail, and delete the message from your system. If you have any questions about this e-mail please notify the sender immediately.