Hello, John:
There is a possibility that your "expired" NetApp drives can be repaired. Go to:
http://www.seagate.com/support/service/warranty_validation.html
Surprisingly, some NetApp disk drives -- but not all -- can actually be returned by the end user directly to Seagate for warranty repair! To extract the drive from the NetApp cannister, you simply have to remove the four Phillips head screws on top and gently slide it out. (If you don't get lucky on the Seagate warranty, we'd be happy to quote you an inexpensive replacement drive!)
Scott Fischmann Union Computer Exchange, Inc. 6233 Idylwood Lane Minneapolis, MN 55436 Phone: 952 935 7282 FAX: 952 935 5056 scott@unioncomputer.com
In a message dated 3/8/2002 4:10:04 PM Central Standard Time, jcoke@ibeam.com writes:
I have a couple of expired 18GB FC drives and am wondering what to do with the bodies. I do not want to throw them away because electronics are not good for the environment. Does NetApp take them back for "recycling." I don't really care about getting any money for them though I would like a prepaid shipping container :-)
John Coke Information Security Specialist, Senior Hostmaster - RHCE, CCNA Williams Communications ph: 405.717.4895 cell: 405.209.8519 PGP fingerprint: 272F C31D 82C5 2C23 531F 65FF F56E 3951 C3B9 DB51 PGP key ID 0xC3B9DB51 (pgp.mit.edu) For your safety, this email has been encoded in double ROT13.
According to Seagate's web site, they will not RMA the drives because they were sold as a component to NetApp. The warranty only extends to the original purchaser and is non-transferable.
Of course, if you're feeling lucky, you could try to replace the disk inside with another Seagate drive (they don't sell the model ST318203FC in their on-line store). The closest I can find on the site is a model ST318452FC. At $340, it may be worth the chance if it works, compared to $1,100 to get a disk from NetApp.
Geoff Hardin geoff.hardin@dalsemi.com
Of course, if you're feeling lucky, you could try to replace the disk inside with another Seagate drive (they don't sell the model ST318203FC in their on-line store). The closest I can find on the site is a model ST318452FC. At $340, it may be worth the chance if it works, compared to $1,100 to get a disk from NetApp.
I've done this and it works reasonably well, in fact I ended up buying a DPT branded SCSI eurologic disk shelf and filled it with IBM drives, once the drive firmware had been overwritten with NA00 or whichever version it was it all worked fine. The filer wasn't happy though with daisy-chaining the drives and I was using an OEM qlogic scsi card. This was on an old "spare" F540 that I had lying around, once it had the disk upgrade it served quite happily as the main fileserver in an office of 50 or so users.
Chris
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Chris Good -
Geoff Hardin -
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