I'm trying to resurrect an old F760 with two FC9 shelves. Both shelves have got 33GB disks in them. One shelf is recognised fine by the filer, the disks in the other are all shown as failed.
It's been a long time since I had a filer to play with, so I suspect there may be some configuration / formatting issue causing the problem rather than dead disks.
When I boot the filer I get the following:
error 19 (disk not ready for requested operation) while reading ownership on disk 1.8 (S/N 3CD1K2JW000021304AR5) error 19 (disk not ready for requested operation) on disk 1.8 (S/N 3CD1K2JW000021304AR5) while reading individual disk ownership area
(repeated for each disk on the second shelf)
Disk 1.22 Shelf ? Bay ? [NETAPP X231_ST336704FC NA41] S/N [3CD1JAGA00002131841C] initialization failed.
(repeated for each disk on the second shelf)
No SCSI-3 Enclosure Services on channel 1 shelf 2. Check drive placement.
Enclosure services unable to contact shelf attached to channel 1.
After booting, the filer shows:
filer> sysconfig -d Device HA SHELF BAY CHAN Disk Vital Product Information ---------- --------------- ----- ------------------------------ 1.0 1 0 0 FC:A 3CD1KE26000021316WPE 1.1 1 0 1 FC:A 3CD1JYX50000213195LS 1.2 1 0 2 FC:A 3CD1JH0Y0000213194GM 1.3 1 0 3 FC:A 3CD1JYTE0000213033L5 1.4 1 0 4 FC:A 3CD1K8NL0000213033NS 1.5 1 0 5 FC:A 3CD1JWFW000021316UD1 1.6 1 0 6 FC:A 3CD1JYAM0000213033G3 1.8 1 1 0 FC:A Not available. 1.9 1 1 1 FC:A Not available. 1.10 1 1 2 FC:A Not available. 1.11 1 1 3 FC:A Not available. 1.12 1 1 4 FC:A Not available. 1.13 1 1 5 FC:A Not available. 1.14 1 1 6 FC:A Not available.
filer> storage show disk DISK SHELF BAY SERIAL VENDOR MODEL REV --------------------- --------- ---------------- -------- ---------- ---- 1.0 0 0 3CD1KE26000021316WPE NETAPP X231_ST336 NA42 1.1 0 1 3CD1JYX50000213195LS NETAPP X231_ST336 NA42 1.2 0 2 3CD1JH0Y0000213194GM NETAPP X231_ST336 NA42 1.3 0 3 3CD1JYTE0000213033L5 NETAPP X231_ST336 NA42 1.4 0 4 3CD1K8NL0000213033NS NETAPP X231_ST336 NA42 1.5 0 5 3CD1JWFW000021316UD1 NETAPP X231_ST336 NA42 1.6 0 6 3CD1JYAM0000213033G3 NETAPP X231_ST336 NA42 1.8 1 0 3CD1K2JW000021304AR5 NETAPP X231_ST336 NA41 1.9 1 1 3CD1F30H00002127J1TG NETAPP X231_ST336 NA41 1.10 1 2 3CD1J4Z10000213184M1 NETAPP X231_ST336 NA41 1.11 1 3 3CD1JXXH000021316VQC NETAPP X231_ST336 NA41 1.12 1 4 3CD1NTN100007115KWLC NETAPP X231_ST336 NA41 1.13 1 5 3CD1JG2Y0000213182UR NETAPP X231_ST336 NA41 1.14 1 6 3CD1JAGA00002131841C NETAPP X231_ST336 NA41
I've moved disks from shelf 1 to shelf 2 where they appear to work okay. Disks moved from shelf 2 to shelf 1 remain dead.
I've tried booting into maintenance mode and reformatting the dead disks. This resulted in an lots of fun and games trying to recover from the 512 byte sector size that the disks were formatted with.
Has anybody got any ideas? I'm hoping it's something reasonably straightforward...
-Ronan
What version of ontap are you running? the ownership messages sounds like you need to do a 'disk assign all' in maintence mode, but that will depend on what ontap you are running.
If they are showing up as failed, you can try a disk unfail (which makes it a spare), or remove them from the failed disk registry (raid_config info deletefdr pick the disks you want removed from the list).
Otherwise, you have disks showing up with no SES information, that doesn't mean raid can't use the disks, but if a disk fails, you may not find out, until you see a volume reconstructing. Raid should still work. I'd almost worry your LRC on the shelve is bad (well just the SES processor part). It's non essential, so you may still be ok without having to replace it.
Do the disks respond to scsi commands? I can't remember the syntax right now, but it's something like 'scsi capacity <disk.id>'
-Blake
On 11/3/05, Ronan Mullally ronan@iol.ie wrote:
I'm trying to resurrect an old F760 with two FC9 shelves. Both shelves have got 33GB disks in them. One shelf is recognised fine by the filer, the disks in the other are all shown as failed.
It's been a long time since I had a filer to play with, so I suspect there may be some configuration / formatting issue causing the problem rather than dead disks.
When I boot the filer I get the following:
error 19 (disk not ready for requested operation) while reading ownership on disk 1.8 (S/N 3CD1K2JW000021304AR5) error 19 (disk not ready for requested operation) on disk 1.8 (S/N 3CD1K2JW000021304AR5) while reading individual disk ownership area
(repeated for each disk on the second shelf)
Disk 1.22 Shelf ? Bay ? [NETAPP X231_ST336704FC NA41] S/N [3CD1JAGA00002131841C] initialization failed.
(repeated for each disk on the second shelf)
No SCSI-3 Enclosure Services on channel 1 shelf 2. Check drive placement.
Enclosure services unable to contact shelf attached to channel 1.
After booting, the filer shows:
filer> sysconfig -d Device HA SHELF BAY CHAN Disk Vital Product Information
1.0 1 0 0 FC:A 3CD1KE26000021316WPE 1.1 1 0 1 FC:A 3CD1JYX50000213195LS 1.2 1 0 2 FC:A 3CD1JH0Y0000213194GM 1.3 1 0 3 FC:A 3CD1JYTE0000213033L5 1.4 1 0 4 FC:A 3CD1K8NL0000213033NS 1.5 1 0 5 FC:A 3CD1JWFW000021316UD1 1.6 1 0 6 FC:A 3CD1JYAM0000213033G3 1.8 1 1 0 FC:A Not available. 1.9 1 1 1 FC:A Not available. 1.10 1 1 2 FC:A Not available. 1.11 1 1 3 FC:A Not available. 1.12 1 1 4 FC:A Not available. 1.13 1 1 5 FC:A Not available. 1.14 1 1 6 FC:A Not available.
filer> storage show disk DISK SHELF BAY SERIAL VENDOR MODEL REV
1.0 0 0 3CD1KE26000021316WPE NETAPP X231_ST336 NA42 1.1 0 1 3CD1JYX50000213195LS NETAPP X231_ST336 NA42 1.2 0 2 3CD1JH0Y0000213194GM NETAPP X231_ST336 NA42 1.3 0 3 3CD1JYTE0000213033L5 NETAPP X231_ST336 NA42 1.4 0 4 3CD1K8NL0000213033NS NETAPP X231_ST336 NA42 1.5 0 5 3CD1JWFW000021316UD1 NETAPP X231_ST336 NA42 1.6 0 6 3CD1JYAM0000213033G3 NETAPP X231_ST336 NA42 1.8 1 0 3CD1K2JW000021304AR5 NETAPP X231_ST336 NA41 1.9 1 1 3CD1F30H00002127J1TG NETAPP X231_ST336 NA41 1.10 1 2 3CD1J4Z10000213184M1 NETAPP X231_ST336 NA41 1.11 1 3 3CD1JXXH000021316VQC NETAPP X231_ST336 NA41 1.12 1 4 3CD1NTN100007115KWLC NETAPP X231_ST336 NA41 1.13 1 5 3CD1JG2Y0000213182UR NETAPP X231_ST336 NA41 1.14 1 6 3CD1JAGA00002131841C NETAPP X231_ST336 NA41
I've moved disks from shelf 1 to shelf 2 where they appear to work okay. Disks moved from shelf 2 to shelf 1 remain dead.
I've tried booting into maintenance mode and reformatting the dead disks. This resulted in an lots of fun and games trying to recover from the 512 byte sector size that the disks were formatted with.
Has anybody got any ideas? I'm hoping it's something reasonably straightforward...
-Ronan
Folks,
I've finally got to the bottom of this. It looks like the disks may have been re-formatted with a 512 byte sector size before I got them. Either that, or the filer's maintenance mode formatted them with 512 rather than 520 bytes of its own accord.
I'd used Seagate's 'Seatools' to reset the sector size to 520 bytes, however despite telling me that it was "formatting disk with 520 byte sector size", it didn't actually do a full format.
Reformatting the disks with Seatools and 520 bytes solved the problem.
Now, next question. Anybody know how to recover a disk I accidentally labotomised by pulling it out of the shelf while its firmware was being updated?? :-|
-Ronan
On Thu, 3 Nov 2005, Ronan Mullally wrote:
I'm trying to resurrect an old F760 with two FC9 shelves. Both shelves have got 33GB disks in them. One shelf is recognised fine by the filer, the disks in the other are all shown as failed.
It's been a long time since I had a filer to play with, so I suspect there may be some configuration / formatting issue causing the problem rather than dead disks.
When I boot the filer I get the following:
error 19 (disk not ready for requested operation) while reading ownership on disk 1.8 (S/N 3CD1K2JW000021304AR5) error 19 (disk not ready for requested operation) on disk 1.8 (S/N 3CD1K2JW000021304AR5) while reading individual disk ownership area
(repeated for each disk on the second shelf)
Disk 1.22 Shelf ? Bay ? [NETAPP X231_ST336704FC NA41] S/N [3CD1JAGA00002131841C] initialization failed.
(repeated for each disk on the second shelf)
No SCSI-3 Enclosure Services on channel 1 shelf 2. Check drive placement.
Enclosure services unable to contact shelf attached to channel 1.
After booting, the filer shows:
filer> sysconfig -d Device HA SHELF BAY CHAN Disk Vital Product Information
1.0 1 0 0 FC:A 3CD1KE26000021316WPE 1.1 1 0 1 FC:A 3CD1JYX50000213195LS 1.2 1 0 2 FC:A 3CD1JH0Y0000213194GM 1.3 1 0 3 FC:A 3CD1JYTE0000213033L5 1.4 1 0 4 FC:A 3CD1K8NL0000213033NS 1.5 1 0 5 FC:A 3CD1JWFW000021316UD1 1.6 1 0 6 FC:A 3CD1JYAM0000213033G3 1.8 1 1 0 FC:A Not available. 1.9 1 1 1 FC:A Not available. 1.10 1 1 2 FC:A Not available. 1.11 1 1 3 FC:A Not available. 1.12 1 1 4 FC:A Not available. 1.13 1 1 5 FC:A Not available. 1.14 1 1 6 FC:A Not available.
filer> storage show disk DISK SHELF BAY SERIAL VENDOR MODEL REV
1.0 0 0 3CD1KE26000021316WPE NETAPP X231_ST336 NA42 1.1 0 1 3CD1JYX50000213195LS NETAPP X231_ST336 NA42 1.2 0 2 3CD1JH0Y0000213194GM NETAPP X231_ST336 NA42 1.3 0 3 3CD1JYTE0000213033L5 NETAPP X231_ST336 NA42 1.4 0 4 3CD1K8NL0000213033NS NETAPP X231_ST336 NA42 1.5 0 5 3CD1JWFW000021316UD1 NETAPP X231_ST336 NA42 1.6 0 6 3CD1JYAM0000213033G3 NETAPP X231_ST336 NA42 1.8 1 0 3CD1K2JW000021304AR5 NETAPP X231_ST336 NA41 1.9 1 1 3CD1F30H00002127J1TG NETAPP X231_ST336 NA41 1.10 1 2 3CD1J4Z10000213184M1 NETAPP X231_ST336 NA41 1.11 1 3 3CD1JXXH000021316VQC NETAPP X231_ST336 NA41 1.12 1 4 3CD1NTN100007115KWLC NETAPP X231_ST336 NA41 1.13 1 5 3CD1JG2Y0000213182UR NETAPP X231_ST336 NA41 1.14 1 6 3CD1JAGA00002131841C NETAPP X231_ST336 NA41
I've moved disks from shelf 1 to shelf 2 where they appear to work okay. Disks moved from shelf 2 to shelf 1 remain dead.
I've tried booting into maintenance mode and reformatting the dead disks. This resulted in an lots of fun and games trying to recover from the 512 byte sector size that the disks were formatted with.
Has anybody got any ideas? I'm hoping it's something reasonably straightforward...
-Ronan
-
Blake Golliher -
Ronan Mullally