This could be an RSH issue. In 5.X FilerView used RSH to talk to the filer.

Try checking the value of

rsh.enable

and whether you can rsh to the filer (modulo other security settings).

Steve

-----Original Message----- From: DFinn@studentadvantage.com [mailto:DFinn@studentadvantage.com] Sent: Friday, July 25, 2003 2:00 PM To: toasters@mathworks.com Subject: connection refused error when trying to access filerview

I know this used to work a while back but it no longer does. I don't use it but another admin here would like to be able to use it to make changes. It works fine on the three other netapps we have here. This one is running an older version of OS though, it's at NetApp Release 5.3.5R2. Under options httpd.admin.enable is set to on. I can get in and bring up the java window, i don't get the error message until I try to access something that requres the root password. When I provide it I get the following error:

Error communicating with host 10.209.68.211 msg=Connection refused

nothing shows up in the message log for errors. Is there a way to turn on logging for this to try and get more info about what's happening? I've also tried disabling it and enabling it and that doesn't seem to fix the problem. I know the password is correct because I can telnet into the console just fine. Could it be looking for a different password other than the root password? I also ran the password command and changed the root users password and then tried to access filerview with the new password and that didn't work either.

Any help would be really appreciated Thanks Dan