Hey there,
I had one of my lab systems die on me a few days ago. Needless to say, there's no maintenance on it anymore, so if the outcome of this is that I have to throw it away, I'm fine with it although I'd like to find out what exactly is broken and I'm currently trying to get that information. Takeover happened automatically, the node is now down and also its power is off, according to the service processor. Whatever I try, I cannot power it on again - it remains offline.
This is a FAS2552 and we've already tried to reseat the controller, but that doesn't change anything. The SP's "system sensors" shows an asserted "Controller_Fault" - but that's a big vague to me.
How can I best determine what exactly the problem is currently?
Thanks,
Alexander Griesser Head of Systems Operations
ANEXIA Internetdienstleistungs GmbH
E-Mail: AGriesser@anexia-it.commailto:AGriesser@anexia-it.com Web: http://www.anexia-it.comhttp://www.anexia-it.com/
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601
- any lights on the power supply (s ) - with system off - reseat power supplies - look at indicator lights. - with system off and unplugged - remove all cards - close up, add power and see what ya get. make sure its powered off, unracked, and open it up - Smell and look for Blown capacitors.
On Thu, Jun 25, 2020 at 11:33 AM Alexander Griesser AGriesser@anexia-it.com wrote:
Hi Alexander,
Disconnect the nvram battery, reseat all the memory and reconnect the battery.
From the SP, go through the outputs of
events all system log sp status -d
That should let you know if it is repairable.
Regards
Duncan Cummings National Support Engineer Interactive Pty Ltd Telephone +61 7 3323 0800 Facsimile +61 7 3323 0899 Mobile +61 403 383 050 www.interactive.com.au -------Confidentiality & Legal Privilege------------- "This email is intended for the named recipient only. The information contained in this message may be confidential, or commercially sensitive. If you are not the intended recipient you must not reproduce or distribute any part of the email, disclose its contents to any other party, or take any action in reliance on it. If you have received this email in error, please contact the sender immediately. Please delete this message from your computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you." [v3-16102018] From: Toasters toasters-bounces@teaparty.net On Behalf Of Alexander Griesser Sent: Friday, 26 June 2020 1:22 AM To: toasters@teaparty.net Subject: Controller dead - troubleshooting tips
Hey there,
I had one of my lab systems die on me a few days ago. Needless to say, there's no maintenance on it anymore, so if the outcome of this is that I have to throw it away, I'm fine with it although I'd like to find out what exactly is broken and I'm currently trying to get that information. Takeover happened automatically, the node is now down and also its power is off, according to the service processor. Whatever I try, I cannot power it on again - it remains offline.
This is a FAS2552 and we've already tried to reseat the controller, but that doesn't change anything. The SP's "system sensors" shows an asserted "Controller_Fault" - but that's a big vague to me.
How can I best determine what exactly the problem is currently?
Thanks,
Alexander Griesser Head of Systems Operations
ANEXIA Internetdienstleistungs GmbH
E-Mail: AGriesser@anexia-it.commailto:AGriesser@anexia-it.com Web: http://www.anexia-it.comhttp://www.anexia-it.com
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601
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