Hi All,
Has anyone been using / experiencing issues running trend-micro VSCAN on the filers. We are running an FAS270C netapp SAN. We have a flexible volume called home_directory w/ two subfolders: users and profiles to host our users' home directory. We are also hosting the groups directory on the filer, exchange databases, sql databases and a bunch of other cifs shares. Yesterday, late afternoon - users' were prevented from accessing their home direcories. They would get an hour glass and their computer would freeze. There was no impact on the groups directory, exchange or sql or any other cifs/luns except for the home directory. As soon as i disabled vscan on the filer, users were once again able to access the home directory. I have since kept vscan off until i can figure why this happened.
Any advise would be appreciated.
Regards,
Elman.
"WorldSecure Server <investcorp.com>" made the following annotations on 10/27/05 14:57:02 ------------------------------------------------------------------------------ This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any use, dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by returning the original message to the sender and then delete the message. Thank you.
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Haven't used trend-micro, so don't know much about it. Does the trend-micro servers show up as registered when you run the command "vscan" ? What are your vscan options set to on the FAS270c? vscan options vscan options timeout: 10 sec vscan options mandatory_scan off vscan options client_msgbox on
The first two may prevent this kind of occurances. -G
On 10/27/05, Rafailov, Elman erafailov@investcorp.com wrote:
Hi All,
Has anyone been using / experiencing issues running trend-micro VSCAN on the filers. We are running an FAS270C netapp SAN. We have a flexible volume called home_directory w/ two subfolders: users and profiles to host our users' home directory. We are also hosting the groups directory on the filer, exchange databases, sql databases and a bunch of other cifs shares. Yesterday, late afternoon - users' were prevented from accessing their home direcories. They would get an hour glass and their computer would freeze. There was no impact on the groups directory, exchange or sql or any other cifs/luns except for the home directory. As soon as i disabled vscan on the filer, users were once again able to access the home directory. I have since kept vscan off until i can figure why this happened.
Any advise would be appreciated.
Regards,
Elman.
"WorldSecure Server <investcorp.com>" made the following annotations on 10/27/05 14:57:02
This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any use, dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by returning the original message to the sender and then delete the message. Thank you.
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