I've tried looking around and haven't been able to find what the precise information is that's contained in the 'SERVICE USAGE' section of a netapp's auto-support e-mail that filers send out. Here's some example output so you guys know what I'm talking about:

===== SERVICE USAGE ===== Service statistics as of Sun Oct 6 08:46:15 GMT 2002 System (UP). First recorded (72944725) on Wed Jun 14 02:20:50 GMT 2000 P 12, 3626258, 3620527, Wed Jul 26 13:17:09 GMT 2000 U 2, 25042, 18089, Tue Oct 1 20:36:50 GMT 2002 NFS (UP). First recorded (72944721) on Wed Jun 14 02:20:54 GMT 2000 P 12, 5922405, 5916260, Tue Aug 22 02:59:22 GMT 2000 U 2, 25118, 18130, Tue Oct 1 20:37:31 GMT 2002

Thanks for any information you can give or light you can shed on this question.