RE: Tape backup issues after upgrade to 7.0.4 - toasters

5 Jun 2006


      We had the same issue with timeouts using Legato under OnTap
6.something. 
I'm almost sure our storage group addressed this by switching to a Qtree
backup. Rather than backing up the entire volume, they now back up
qtrees. I have to inform them if I add or remove a qtree now.
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________________________________
From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com]
On Behalf Of Holland, William L
Sent: Monday, June 05, 2006 7:32 AM
To: Niren Patel
Cc: toasters@mathworks.com
Subject: RE: Tape backup issues after upgrade to 7.0.4
Shouldn't hurt anything having a longer timeout.  For the ones that are
not currently timing out, there should be no impact to them as they
would report back to NetBackup just like they do now.
________________________________
From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com]
On Behalf Of Niren Patel
Sent: Monday, June 05, 2006 8:10 AM
To: Holland, William L
Cc: toasters@mathworks.com
Subject: Re: Tape backup issues after upgrade to 7.0.4
This is something I have discussed with our Netbackup experts, they are
a little reluctant to do this as it is a global setting and would
increase timeouts across all backuos NDMP and non NDMP.
On 6/5/06, Holland, William L HollandWL@state.gov wrote:
Perhaps a timing isssue.  Anyway to increase the timeout for
NetBackup
    to wait on a reply from the drives? 
    
    -----Original Message-----
    From: owner-toasters@mathworks.com
[mailto:owner-toasters@mathworks.com]
    On Behalf Of Niren 
    Sent: Monday, June 05, 2006 7:01 AM
    To: toasters@mathworks.com
    Subject: Tape backup issues after upgrade to 7.0.4
    
    
    Hi,
    
    I am working with a R200 that has recently been upgraded from
6.5.5 to
    7.0.4. Before the upgrades our NDMP tape backups were excecuting
fine.
    
    We are now sporadically getting the following error via
Netbackup:
    
    UNX-F-FAIL NetBackup policy NDMP_WIN2KBAKUP_NEW - jobID 61716  -
failed 
    on lonffp06-bsn. status 52. ( 52 timed out waiting for media
manager to
    mount volume ) See BOA-NBU-14. Vault or synthetic backup failed.
-
    Please investigate
    
    lonffp06-bsn - is the backup subnet connection from the R200
(lonffp06). 
    
    The toaster is connected to six tape drives, StorageTek 9940B .
    
    I have replaced the HBA, and fibre connections as I felt it
could be
    hardware issue. But the errors are still persistent.
    
    Netapps support cannot come up with an answer for this one, I
was 
    wondering if anyone had any idea's?
    
    Many Thanks,
    
    Niren
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