I believe you can only get hard copies up to ONTAP 7.2.4L1 at the moment. If you're looking for 7.3 there are only pdf's available since it is only 7.3RC1.

Jesús Velázquez Technical Support Engineer NetApp Global Support 919-476-8552 Direct 919-476-4720 Fax jesusv@netapp.com www.netapp.com

-----Original Message----- From: Webster, Stetson Sent: Tuesday, April 22, 2008 12:36 AM To: Nicholas Bernstein; Toasters Subject: RE: Free hardcopies no longer available via now?

Go one step further and select your version of ONTAP.

Stetson M. Webster Onsite Professional Services Engineer PS - North Amer. - East

NetApp 919.250.0052 Mobile Stetson.Webster@netapp.com www.netapp.com

-----Original Message----- From: Nicholas Bernstein [mailto:nick@nicholasbernstein.com] Sent: Monday, April 21, 2008 10:51 AM To: Toasters Subject: Free hardcopies no longer available via now?

So I just went to:

http://now.netapp.com/NOW/knowledge/docs/ontap/ontap_index.shtml

And, if memory serves, the right had column should be "Quantity", which would then allow for new hard copies of the various books to be sent out. This no longer seems to be the case -- did this go away with the site rebranding update?

-Nick

-- Nicholas Bernstein Technologist, Consultant, Instructor http://nicholasbernstein.com

Hey Tim! The free hardcopies that came with every filer were discontinued back then, partly as a cost savings, but mostly because some customers, especially those with lots of filers, pointed out the mass of paper (=trees) being wasted.

As a replacement, NetApp instituted free copies via print-on-demand service through NOW, on the same page where you download pdf/html. I just checked - they're still free.

Everybody wins!

Peter -----Original Message----- From: tmac [mailto:tmacmd@gmail.com] Sent: Tuesday, April 22, 2008 5:18 AM To: Nicholas Bernstein Cc: Toasters Subject: Re: Free hardcopies no longer available via now?

Free hard copies have been discontinued.

This started before I left NetApp in 2005. Presumably a cost-cutting mechanism...most people can use the on-line docs at now or download and install on your NetApp.

You can also print your own copies out and have them bound locally or pay NetApp a fee to send you hard copies.

--tmac

On Mon, Apr 21, 2008 at 10:50 AM, Nicholas Bernstein nick@nicholasbernstein.com wrote:

So I just went to:

http://now.netapp.com/NOW/knowledge/docs/ontap/ontap_index.shtml

And, if memory serves, the right had column should be "Quantity", which would then allow for new hard copies of the various books to be

sent out.

This no longer seems to be the case -- did this go away with the site

rebranding update?

-Nick

-- Nicholas Bernstein Technologist, Consultant, Instructor http://nicholasbernstein.com

-- --tmac

RedHat Certified Engineer #804006984323821 (RHEL4) RedHat Certified Engineer #805007643429572 (RHEL5)

Principal Consultant