Having read the submissions to mathworks I'm putting them all into one email and sending them to the appropriate people. Hmmm, maybe if we don't turn them off nobody will open any more cases... :) just kidding. Seriously I am sending the comments to the right folks to see if something can be done about it right away.

Regards, Mike Smith Technical Support Engineer Network Appliance.

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Return-Path: E.Samsonova@wxs.nl Received: (from majordom@localhost) by herra.corp.netapp.com (8.8.7/8.8.7/GNAC-GW-2.1) id JAA19528 for dl-toasters-outgoing; Wed, 3 Feb 1999 09:25:37 -0800 (PST) Received: from mx01-ext.netapp.com (mx01-ext.netapp.com [198.95.224.34]) by herra.corp.netapp.com (8.8.7/8.8.7/GNAC-GW-2.1) with SMTP id JAA19480 for toasters@netapp.com; Wed, 3 Feb 1999 09:25:30 -0800 (PST) Received: (qmail 8319 invoked from network); 3 Feb 1999 17:56:13 -0000 Received: from turing.mathworks.com (144.212.100.12) by mx01-ext.netapp.com with SMTP; 3 Feb 1999 17:56:13 -0000 Received: (from majordom@localhost) by turing.mathworks.com (8.8.5/8.8.5) id MAA03276 for toasters-outgoing; Wed, 3 Feb 1999 12:15:45 -0500 (EST) Received: from smtp05.wxs.nl (smtp05.wxs.nl [195.121.6.57]) by turing.mathworks.com (8.8.5/8.8.5) with ESMTP id MAA03262 for toasters@mathworks.com; Wed, 3 Feb 1999 12:15:40 -0500 (EST) Received: from amf04060.office.wxs.nl ([195.121.4.60]) by smtp05.wxs.nl (Netscape Messaging Server 3.61) with ESMTP id AAA59DE for toasters@mathworks.com; Wed, 3 Feb 1999 18:15:39 +0100 Received: from localhost (esamsono@localhost) by amf04060.office.wxs.nl (8.7.5/8.7.3) with SMTP id SAA07108 for toasters@mathworks.com; Wed, 3 Feb 1999 18:15:53 +0100 X-Authentication-Warning: amf04060.office.wxs.nl: esamsono owned process doing -bs Date: Wed, 3 Feb 1999 18:15:53 +0100 (MET) From: Elena Samsonova E.Samsonova@wxs.nl X-Sender: esamsono@amf04060.office.wxs.nl To: toasters@mathworks.com Subject: Re: Obnoxious Satisfaction Survey In-Reply-To: 199902031534.KAA09196@jagular.dev.susq.com Message-ID: Pine.LNX.3.93.990203180955.5361R-100000@amf04060.office.wxs.nl MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-dl-toasters@netapp.com Precedence: bulk Content-Length: 1176

Oh, I can relate!! I am also completely overwhelmed by those surveys! I filled in one and ignored all the others.

this morning I received two copies of the survey!  Does anyone know
who I can call?  Where to I send my first born to put and end to
this?  

Oh, this is too bad. Actually, I never received any *repeated* surveys after I deleted the ones I wanted to ignore.

Perhaps you should open a service call for this problem? :) (Sorry, just could not resist. :) Or may be someone from NetApp is actually reading it here?

The worst thing about those surveys is that besides the questions about this particular call, they *always* include tons of questions about tech. support in general, and really, I think we should not be asked to fill in those over and over again!

Regards Elena

- ---------------------------------------------------------------- Elena Samsonova e-mail: E.Samsonova@wxs.nl World Access / Planet Internet phone: +31 33 45 40 417 PO Box 2529, 3800 GB Amersfoort fax: +31 33 45 40 401 The Netherlands - ----------------------------------------------------------------

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