Brian,

Some of these questions are answered on NOW, Netapp's online support solution. Check it out if you haven't already looked at the site. The URL for the site is http://now.netapp.com/.

Also, for the questions that you pose here...I will make certain that they do get answered on NOW.

Thanks.

At 04:22 PM 6/20/97 -0400, Brian Tao wrote:

On Fri, 20 Jun 1997, Tom Yates wrote:

...

b) no. volunteers? i haven't noticed any questions popping up repetitively yet, so i have 0 idea what would be on it.

Well, these questions probably haven't been repeated all that much, but getting answers to them would be a good start to a FAQ.

1. What is a NetApp Model XYZ? [Have a brief feature list and

product position summary for anything NetApp ever made, like the FAservers, the F220 vs. F210/F230, etc. Maybe we could get some anecdotes related to the choice of faceplate colours for the various filers ;-) ]

2. What third-party components can I use? [Product number and

vendors for drives, RAM, cables, shelves and canisters. Include suitable disclaimers that you may void your warranty or support contract, etc.]

3. How do I shrink the filesystem on a NetApp? [Heck, I haven't

figured this out... only way is backup to tape, restripe the whole unit and restore from tape?]

4. Why does Solaris 2.5 'du' not show the right file sizes?

[Actually, I think this is covered in the Solaris FAQ too]

5. Why can't I put more than 52GB on an F210 or F220, even though it

can physically hold more?

That's all I can think of at the moment.

Brian Tao (BT300, taob@netcom.ca) "Though this be madness, yet there is method in't"

*********************************************************** Tracy Howard Customer Satisfaction NOW Project Lead and Technical Writer tracyh@netapp.com

now.netapp.com -->check it out