Anyone know what NetApp's "official" stance is on Early Access Releases? Are they beta tested in the field before becomming Early Access? Is anyone who installs an Early Access Release a beta tester? Does NetApp beta test?
Has anyone out there installed 5.3, 5.3D2 (fixes NDMP problems), or 5.3D7 (supposed to fix crash during giveback) on an F740 cluster and successfully done a takeover/giveback without at least one extra reboot (the system doing the giveback) and a core file? If so, were you using second level VIFs? If you were using second level VIFs, and it actually worked, did your messages file list network errors after takover that NetApp said were ok?
I've been working with tech support for over a week now on these issues and my managers just turned up the heat on me. I'm hoping someone has an "it all worked after I did..." story.
any help appreciated,
jason
+-- "Jason D. Kelleher" kelleher@susq.com once said: | Anyone know what NetApp's "official" stance is on Early Access | Releases? Are they beta tested in the field before becomming Early | Access? Is anyone who installs an Early Access Release a beta | tester? Does NetApp beta test?
I don't know about "official" stances, since I don't work for NetApp, but I was involved in the beta testing on the 5.3 release prior to the EA release (for ~2 months). So, yes, they do beta testing, but I think it's fairly limited.
Oz
"Jason D. Kelleher" wrote:
Anyone know what NetApp's "official" stance is on Early Access Releases?
I'm not confident they *have* an official stance. I opened a case on Friday and was told I should upgrade to 5.3. I opened another case on Saturday, and during the conversation mentioned I was told to go to 5.3. This person said I shouldn't do that and that no one should have told me to do so.
How in the heck are we, as customers, supposed to believe anything they say, if they can't even agree amongst themselves?
-ste
oh no, now i'm starting to worry. i was told to go to 5.3 last thursday, i told the engineer that i was backing up two filers via NDMP he said no problem, go with 5.3. my first scheduled backup since upgrading is tonight.
-- michael
On Mon, Apr 26, Shaun T. Erickson wrote:
I'm not confident they *have* an official stance. I opened a case on Friday and was told I should upgrade to 5.3. I opened another case on Saturday, and during the conversation mentioned I was told to go to 5.3. This person said I shouldn't do that and that no one should have told me to do so.
How in the heck are we, as customers, supposed to believe anything they say, if they can't even agree amongst themselves?
-ste
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Jason D. Kelleher -
mgx＠spruce.lsd.ornl.gov -
Ozzie Sabina -
Shaun T. Erickson