If you are in Hong Kong (good bet here) you can call 800-8008-0800.
Please call any of the following offices for support at any time.
Europe: 00-800-44-638277 Europe: 31-23-567-9605 Asia: 800-8008-0800 Asia: 65-3170317 Malaysia: 1-800-804289 Taiwan: 0080-14-8246 India: 65 317-0317 Indonesia: 011-803-015-200-0703
You can also open a case via NOW (now.netapp.com) and you will get immediate reponse for assistance, or you can open your own RMA tickets to replace faulty hardware without having to use the phone at all.
-----Original Message----- From: Wil Ng [mailto:wilng@asl.com.hk] Sent: Tuesday, April 24, 2001 7:17 PM To: toasters@mathworks.com Subject: Repairing
Dear all,
Its there any repairing service from NetApp. I replace my defective item with my spare parts. It there any formal channel to repair the defective one? and the charge?
Wil
Hi Mohler,
Thanks for your information! However what if the warranty has expired?
Wil
"Mohler, Jeff" wrote:
If you are in Hong Kong (good bet here) you can call 800-8008-0800.
Please call any of the following offices for support at any time.
Europe: 00-800-44-638277 Europe: 31-23-567-9605 Asia: 800-8008-0800 Asia: 65-3170317 Malaysia: 1-800-804289 Taiwan: 0080-14-8246 India: 65 317-0317 Indonesia: 011-803-015-200-0703
You can also open a case via NOW (now.netapp.com) and you will get immediate reponse for assistance, or you can open your own RMA tickets to replace faulty hardware without having to use the phone at all.
-----Original Message----- From: Wil Ng [mailto:wilng@asl.com.hk] Sent: Tuesday, April 24, 2001 7:17 PM To: toasters@mathworks.com Subject: Repairing
Dear all,
Its there any repairing service from NetApp. I replace my defective item with my spare parts. It there any formal channel to repair the defective one? and the charge?
Wil
-
Mohler, Jeff -
Wil Ng