Reseat EVERYTHING. Power supplies, system boards, fans, cables....EVERYTHING.

Many times it is a connection causing flakiness. Start with the Power Supplies. Then reseat each system board. (that is where I have seen it)

Wait at least 60 seconds if possible when reseating.

--tmac

*Tim McCarthy, **Principal Consultant*

*Proud Member of the #NetAppATeam https://twitter.com/NetAppATeam*

*I Blog at TMACsRack https://tmacsrack.wordpress.com/*

On Thu, Dec 15, 2016 at 7:55 AM, Alexander Griesser <AGriesser@anexia-it.com

wrote:

Alright, thanks – it’s strange that one can only guess what the problem is with those LEDs :-/

*Alexander Griesser*

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

*Von:* Vervloesem Wouter [mailto:wouter.vervloesem@neoria.be] *Gesendet:* Donnerstag, 15. Dezember 2016 13:52 *An:* Alexander Griesser AGriesser@anexia-it.com *Cc:* jordan slingerland jordan.slingerland@gmail.com; toasters@teaparty.net *Betreff:* Re: System attention LED

I had a similar problem in the past.

It turned out that one of the PSU's had lost its power in the past, and the LED wasn't cleared correctly.

The solution (for me) was to reseat the PSU in the system, few seconds after that everything was fine.

Met vriendelijke groeten,

*Wouter Vervloesem* https://be.linkedin.com/pub/wouter-vervloesem/5/a63/a41 Storage Consultant

*Neoria NV* http://www.neoria.be/ Prins Boudewijnlaan 41 - 2650 Edegem *T* +32 3 451 23 82 | *M* +32 496 52 93 61 <+32%20496%2052%2093%2061>

Op 15 dec. 2016, om 13:30 heeft Alexander Griesser < AGriesser@anexia-it.com> het volgende geschreven:

Hi,

the LED is still on and I guess it should have been fully charged by now if this would have been the issue.

So, any other ideas besides opening a case?

Regarding the FAS2240 I mentioned in my initial e-mail:

SP netapp1*> system fru led show 0

FRU LED ID 0 is off

SP netapp1*> system fru led show 1

FRU LED ID 1 is on

I did google a bit for this symptom and therefore updated the SP firmware to the latest compatible one for my ontap version (2.1.3P2), but that did not fix the issue.

Any fix for this symptom except for halting both nodes?

Best,

*Alexander Griesser*

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

*Von:* toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net toasters-bounces@teaparty.net] *Im Auftrag von *Alexander Griesser *Gesendet:* Mittwoch, 14. Dezember 2016 23:29 *An:* jordan slingerland jordan.slingerland@gmail.com *Cc:* toasters@teaparty.net *Betreff:* AW: AW: System attention LED

Maybe that has changed with OnTap 9.1? I’m running 9.1RC2 here on this filer and not because I’m brave, but because it got shipped with it J

*Alexander Griesser*

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

*Von:* jordan slingerland [mailto:jordan.slingerland@gmail.com jordan.slingerland@gmail.com] *Gesendet:* Mittwoch, 14. Dezember 2016 23:27 *An:* Alexander Griesser AGriesser@anexia-it.com *Cc:* toasters@teaparty.net; Brad Thompson brad.thompson877@gmail.com *Betreff:* Re: AW: System attention LED

Hmm, expected it to look like this listing charge voltage. Current and hours it can hold

https://kb.netapp.com/support/s/article/how-to-check-the- nvram-battery-status-and-voltage-reading-in-clustered- data-ontap-8-x?language=en_US

On Dec 14, 2016 5:16 PM, "Alexander Griesser" AGriesser@anexia-it.com wrote:

Looks good to me:

netapp01> environment status chassis list-sensors

Sensor Name State Current Critical Warning Warning Critical

                                    Reading       Low

Low High High

---

---

PSU2 FRU GOOD

PSU1 FRU GOOD

SP Status IPMI_HB_OK

mSATA Status OK

mSATA Pres PRESENT

Best,

*Alexander Griesser*

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

*Von:* Brad Thompson [mailto:brad.thompson877@gmail.com] *Gesendet:* Mittwoch, 14. Dezember 2016 23:09 *An:* Alexander Griesser AGriesser@anexia-it.com *Cc:* toasters@teaparty.net *Betreff:* Re: System attention LED

The battery might be charging. check:

environment status chassis list-sensors

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser < AGriesser@anexia-it.com> wrote:

Hi Brad,

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

No luck with `system fru led show` on the SP of the 2650:

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

    1 - SP Controller Fault LED

    2 - SP Chassis Locate LED

    3 - SP System Fault LED

    4 - SP SAS Port A Fault LED

    5 - SP SAS Port B Fault LED

    6 - SP CNA 0 Port 1 Fault LED

    7 - SP CNA 0 Port 2 Fault LED

    8 - SP CNA 1 Port 1 Fault LED

    9 - SP CNA 1 Port 2 Fault LED

    10 - SP SFP Port 0 Fault LED

    11 - SP SFP Port 1 Fault LED

    12 - SP CPU DIMM 1 Fault LED

    13 - SP CPU DIMM 2 Fault LED

    14 - SP NVME 1 Fault LED

    15 - SP MSATA Port Fault LED

    16 - SP Battery Fault LED

    17 - SP RTC Battery Fault LED (Coin Cell Battery)

    all others are not valid

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

Best,

*Alexander Griesser*

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

*Von:* Brad Thompson [mailto:brad.thompson877@gmail.com] *Gesendet:* Mittwoch, 14. Dezember 2016 22:39 *An:* Alexander Griesser AGriesser@anexia-it.com *Cc:* toasters@teaparty.net *Betreff:* Re: System attention LED

Is clustering enabled (cf status)? That will turn on the fault led if it's not enabled. What does "storage show fault" say? Other than that, the fault light could be on due to a previous fault in the system that has been cleared. Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show". That command will list out the available fru's that you can check the status on. For example:

SP nodeA*> system fru led show Invalid command usage Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

    0 = SP Controller Fault LED
    1 = SP Heartbeat LED
    2 = SP System Fault LED
    3 = SP Fan 1 Fault LED
    4 = SP Fan 2 Fault LED
    5 = SP Fan 3 Fault LED
    6 = SP IOXM Fault LED

    all others are not valid

SP nodeA*> system fru led show 2 FRU LED ID 2 is off

You can check the status of each fru id to see which one is on. From there double check there aren't any actual faults with that component. Still no faults? You may just be able to turn off the led using the "system fru led set" command.

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser < AGriesser@anexia-it.com> wrote:

Hi there,

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

Thanks,

*Alexander Griesser*

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

---

Toasters mailing list Toasters@teaparty.net http://www.teaparty.net/mailman/listinfo/toasters

---

Toasters mailing list Toasters@teaparty.net http://www.teaparty.net/mailman/listinfo/toasters

---

Toasters mailing list Toasters@teaparty.net http://www.teaparty.net/mailman/listinfo/toasters

---

Toasters mailing list Toasters@teaparty.net http://www.teaparty.net/mailman/listinfo/toasters