If you've got antivirus running on the client at all, then this might be a nasty little CIFS burt, in which case upgrading to 6.1.1R2 will fix the problem.

The bug involves a state that the filer gets in when the client has antivirus running on the desktop. For us, when we disabled the antivirus on the client the problem went away for that client.

I ended up upgrading DOT.

-Marc

On Fri, 26 Oct 2001, kim@dotcast.com wrote:

| Hi, | | I have this weird issue with file access to a particular file on our filer. | When you click on the file it hangs the Windows Explorer for a good few | minutes before it returns control. If I attempt to copy the MS Word file | (1.7mb) it takes an extremely long time (up to 5 minutes). Other files of | the same size or larger copy fine from Filer to Windows 2000 Server or | Professional. From NFS the same file copies fine. If I look at the same | file from the snapshot directories in Windows, file access time is fine. | | Here's what we have: | F760 with CIFS and NFS licenses. | NetApp Release 6.0.1R3 | oplocks globally disabled per netapp support | mixed qtrees in Windows 2000 domain and NIS environment | Windows 2000 Server/Professional (SP2) as clients | | Below is a cifs session of the host that has this file open. | | filer> cifs sessions HOST | users | shares/files open | | HOST (DOMAIN\username - username) | public | R&W-denyN - \Share\Spring_2001_Demonstration\Demonstration - | HW SW Interface Description.doc | | I'm not sure what the "denyN" in "R&W-denyN" means. I'm curious if anyone's | run across this before. I have 2 other NetApps in similar environments and | haven't seen this condition on either yet. Any help is greatly appreciated. | | | Thanks, | -Kim P. Lam | kim@dotcast.com