Kelly Wyatt wrote:
Keep in mind that VERITAS currently has no plans to qualify any 5.3.5 release. If you are concerned about keeping NetBackup and ONTAP in a supported mode you need to be at 5.3.4 (qualified). (They are currently qualifying 5.3.4R2 per email I received from VERITAS support.
I don't know where this information is coming from but nothing beyond 5.3.4 is being qualified by VERITAS at this time. There are no plans to qualify any 5.3.4x or 5.3.5 release. Obviously we will be qualifying some future release at some point.
Klaus Micheler wrote:
I hope Netapp and Veritas will improve their quality with better certifications in the near future and tell us facts, not feelings.
Please remember that the absence of qualification of a particular release is not the same as not supporting it. When VERITAS identifies an OnTap release as qualified, it means that we have done a level of testing within VERITAS to suggest to us that the release meets the minimum standards for use with NetBackup for NDMP. It does not mean that there are no issues. Releases that we have not qualified have not been tested by VERITAS.
The lack of qualification does not automatically mean we don't support that release. It means that NetApp should be your first contact if you run into a problem that is new with that release.
The simple truth is that it would be impossible for VERITAS to test every OnTap release. At some point we must assume that NetApp maintains full upward compatibility with subsequent releases and that reasonable regression tests have been performed. I would point out that the problems that have been seen have been identified by NetApp as an OnTap bug. This problem affects more than one backup application. The fix does not include a new version of NetBackup for NDMP or a NetBackup for NDMP patch. This is strictly an OnTap issue.
If you have futher questions about this, please contact me directly. I'm the project lead and developer for NetBackup NDMP.
__________________________________________________________________________ Steve Kappel steve.kappel@veritas.com VERITAS Software steve.kappel@iname.com (Personal)
Hi Steve,
I would like to see veritas working much more closely with netapp on this issue. Perhaps you can create a suite of tests that netapp can use whenever they release a new patch/version. At least something will be checked before the version is released. It would be in the interest of both companies to make sure that there is a close working relationship. Neither of these companies want's to loose customers due to compatibility issues.
Thanks
Manny
Steve Kappel wrote:
Kelly Wyatt wrote:
Keep in mind that VERITAS currently has no plans to qualify any 5.3.5 release. If you are concerned about keeping NetBackup and ONTAP in a supported mode you need to be at 5.3.4 (qualified). (They are currently qualifying 5.3.4R2 per email I received from VERITAS support.
I don't know where this information is coming from but nothing beyond 5.3.4 is being qualified by VERITAS at this time. There are no plans to qualify any 5.3.4x or 5.3.5 release. Obviously we will be qualifying some future release at some point.
Klaus Micheler wrote:
I hope Netapp and Veritas will improve their quality with better certifications in the near future and tell us facts, not feelings.
Please remember that the absence of qualification of a particular release is not the same as not supporting it. When VERITAS identifies an OnTap release as qualified, it means that we have done a level of testing within VERITAS to suggest to us that the release meets the minimum standards for use with NetBackup for NDMP. It does not mean that there are no issues. Releases that we have not qualified have not been tested by VERITAS.
The lack of qualification does not automatically mean we don't support that release. It means that NetApp should be your first contact if you run into a problem that is new with that release.
The simple truth is that it would be impossible for VERITAS to test every OnTap release. At some point we must assume that NetApp maintains full upward compatibility with subsequent releases and that reasonable regression tests have been performed. I would point out that the problems that have been seen have been identified by NetApp as an OnTap bug. This problem affects more than one backup application. The fix does not include a new version of NetBackup for NDMP or a NetBackup for NDMP patch. This is strictly an OnTap issue.
If you have futher questions about this, please contact me directly. I'm the project lead and developer for NetBackup NDMP.
Steve Kappel steve.kappel@veritas.com VERITAS Software steve.kappel@iname.com (Personal)
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Menachem Kaiser -
Steve Kappel