Issue resolved, I fell for it again and forgot that I had this problem already years ago.

When the root password of the filer is > 16 characters, you may only use the first 16 characters of this password for the service processor, so while it seems to automatically shrink the password string when setting it onto the service processor, it does not just ignore the excess characters at the end, you need to shorten the password to 16 characters to be able to login on the SP then.

Best,

Alexander Griesser System-Administrator

ANEXIA Internetdienstleistungs GmbH

E-Mail: ag@anexia.atmailto:ag@anexia.at Web: http://www.anexia.athttp://www.anexia.at/

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Alexander Griesser Gesendet: Samstag, 01. November 2014 21:01 An: toasters@teaparty.net Betreff: Cannot login to service processor on FAS2240-4

Hi,

I'm currently experiencing a strange issue with one of our FAS2240-4 systems - I am unable to login to the service processor using the username "naroot" and the password for the normal root account. I've rebooted the service processor several times and have also reset the password of the root account on the system itself, but it does not change the behaviour. I've also just updated the filer to 8.2.2P1, SP is 2.2.2P2 (latest available version) - any ideas what else could cause this issue of not being able to log in to the service processor?

Best,

Alexander Griesser System-Administrator

ANEXIA Internetdienstleistungs GmbH

E-Mail: ag@anexia.atmailto:ag@anexia.at Web: http://www.anexia.athttp://www.anexia.at/

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601