Following the thread from '99, I noticed a link to the following post in a concurrent thread (http://teaparty.mathworks.com/toasters/2305.html). Notice the poster, the date/time stamp of his post and the date/time stamp of the post to which he was responding. I don't think I have ever felt so assured that a company stood behind their product.
(It probably wasn't very fun to be in the customer service or OnTAP patch development teams in Sunnyvale on March 3, 1999.)
Joe
-----Original Message----- From: kevin graham [mailto:kgraham@dotnetdotcom.org] Sent: Friday, October 05, 2001 3:11 PM To: Greg Collins Cc: toasters@mathworks.com Subject: RE: Ack! I can't take it anymore!
Correct me if Im wrong but I seem to recall a certain conversation about a "Patent Leather" bezel with Brass Studs...
Yep, several of us have had to hold off on new installations because NetApp's just not producing the features we've been requesting for some time, holding back our purchases (well, ok, maybe lack of cash in the .com environment is a bigger factor, but *shrug*) For anyone somewhat new to the list, check out the thread starting at:
http://teaparty.mathworks.com/toasters/2271.html
(don't let the subject throw you off). Even with the Burnt Sienna face plates, I doubt even the 3-letter trolls on the list would claim superiority over NTAP in visual performance.
..kg..
(http://teaparty.mathworks.com/toasters/2305.html).
Notice the poster, the date/time stamp of his post and the date/time stamp of the post to which he was responding. I don't think I have ever felt so assured that a company stood behind their product.
If I remember, 5.2.1 was a really nasty release, and there were some ugly ducklings on either side of it to (was 5.2.1 the one that ended up having a Cisco-esque release cycle, going up to R4D3-CP3O or something?).
I go much easier on my toasters than I used to, but the quality of releases has gotten _much_ better -- I've found myself upgrading with reckless regard for life, limb, or uptime now just for a new feature. Maybe I'm lucky, but I can't remember the last time I was hit by a genuine bug..
..kg..
PS - Haven't seen it mentioned, but the '# of sites/filers running X release' thing on NOW is a really nice feature -- a bit of a pat on the back that Everything's Going to be OK prior to typing 'download'.
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Joe Luchtenberg -
kevin graham