To clarify the last statement about Spares Kits...The first component put into a Spares Kit is the main system board with the CPU...System memory is taken off the board to ease the cost burden to the customer but is available as an a la carte option should you choose to stock it as a spare.
Thanks, Danny
Danny Milrad Product Manager Network Appliance, Inc. (408) 822-6286 dmilrad@netapp.com www.netapp.com
-----Original Message----- From: Brian Tao [mailto:taob@risc.org] Sent: Friday, June 09, 2000 3:54 PM To: Jay Orr Cc: toasters@mathworks.com Subject: Re: Spares Kit
On Fri, 9 Jun 2000, Jay Orr wrote:
We've since gotten a new F720 and a spares kit. Do most people test out the spares kit, or do most put it on faith that the spare kit is good?
You (should) test out the spares kit just as you would do your own burn-in of new equipment, even though your vendor or reseller claims they've done their own QA. Nothing here goes directly from a shipping crate and into production here without a physical inspection and an operational burn-in period. Our most recent Netapp had a drive with a mashed SCA connector that somehow (?) passed inspection. It may even have worked if all the pins contacted the connector, and we would not have known about it had we not pulled out every drive and examined them.
I bought an entire F740 head unit instead of a spares kit. Last I checked, the spares kit does not include a CPU, so if that fries, you're outta luck. Besides, it is easier to swap entire heads than trying to switch a motherboard around or whatever.
On Fri, 9 Jun 2000 daniel.milrad@netapp.com wrote:
To clarify the last statement about Spares Kits...The first component put into a Spares Kit is the main system board with the CPU...
Ah, I stand corrected then. ;-) Still, it's nice having a fully functional Netapp head ready to slide into a cabinet when needed, plugging in PCI cards as needed.
On the subject of motherboards - can't they design an easier way to replace the motherboard? I mean, half of it is screwed to the back of the case, the other half to the bottom. I checked everything else in the spares kit exccept for the motherboard, because I didn't want to break anything trying to get the motherboard out. It is just as bad as our F330 to remove...
On Fri, 9 Jun 2000 daniel.milrad@netapp.com wrote:
To clarify the last statement about Spares Kits...The first component put into a Spares Kit is the main system board with the CPU...System memory is taken off the board to ease the cost burden to the customer but is available as an a la carte option should you choose to stock it as a spare.
Thanks, Danny
Danny Milrad Product Manager Network Appliance, Inc. (408) 822-6286 dmilrad@netapp.com www.netapp.com
-----Original Message----- From: Brian Tao [mailto:taob@risc.org] Sent: Friday, June 09, 2000 3:54 PM To: Jay Orr Cc: toasters@mathworks.com Subject: Re: Spares Kit
On Fri, 9 Jun 2000, Jay Orr wrote:
We've since gotten a new F720 and a spares kit. Do most people test out the spares kit, or do most put it on faith that the spare kit is good?
You (should) test out the spares kit just as you would do your ownburn-in of new equipment, even though your vendor or reseller claims they've done their own QA. Nothing here goes directly from a shipping crate and into production here without a physical inspection and an operational burn-in period. Our most recent Netapp had a drive with a mashed SCA connector that somehow (?) passed inspection. It may even have worked if all the pins contacted the connector, and we would not have known about it had we not pulled out every drive and examined them.
I bought an entire F740 head unit instead of a spares kit. Last Ichecked, the spares kit does not include a CPU, so if that fries, you're outta luck. Besides, it is easier to swap entire heads than trying to switch a motherboard around or whatever. -- Brian Tao (BT300, taob@risc.org) "Though this be madness, yet there is method in't"
----------- Jay Orr Systems Administrator Fujitsu Nexion Inc. St. Louis, MO
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Brian Tao -
daniel.milrad＠netapp.com -
Jay Orr