......We are maintaining NetApp support, so we would need an "approved" vendor, etc.......
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Hi, David:
You do not need to buy NetApp hardware from an "approved" vendor, even if your filer is on NetApp hardware support.
Should you choose to buy third-party-supplied NetApp hardware, you have the choice of:
1) adding your third-party-supplied NetApp hardware to your NetApp support contract, 2) utilizing, instead, any hardware warranty provided by your third-party supplier, or 3) going "bare."
Regards,
Scott
Scott Fischmann Union Computer Exchange, Inc. 6233 Idylwood Lane Minneapolis, MN 55436 email: scott@unioncomputer.com phone: 952 935 7282 | fax: 952 935 5056
"Helping our customers make each dollar go further -- since 1991!" www.unioncomputer.com
Subj:Who to buy additional drives from? Date:4/16/2003 4:36:55 PM Central Daylight Time From:<A HREF="mailto:d.kindred@telesciences.com">d.kindred@telesciences.com</A> To:<A HREF="mailto:toasters@mathworks.com">toasters@mathworks.com</A> Sent from the Internet
I need to add some drives to the DS14 on our F810, but had a couple of questions.
Since the Filer has performed so well, I haven't had much need to deal with it, which is good, but it also means I'm not as familiar with it as I'd like. It seems I only have time to learn about the things that break :(
I have been able to find answers to the technical questions on NOW, so I don't have to act stupid about those.
I do have one non-technical questions left though:
When the time comes to buy the drives should I go back to the VAR we bought the system from, or direct to NetApp, or should I consider some other source? We are maintaining NetApp support, so we would need an "approved" vendor, etc.
Thanks.
-- David L. Kindred mailto:d.kindred@telesciences.com Unix Systems & Network Administrator Telesciences, Inc. http://www.telesciences.com Support: http://support.telesciences.com 2000 Midlantic Drive, Suite 410, Mt. Laurel, NJ 08054 Tel: +1.856.866.1000 ext. 4184 Fax: +1.856.866.0185