......We are maintaining NetApp support, so we would need an
"approved" vendor, etc.......

************************************************************************

Hi, David:

You do not need to buy NetApp hardware from an "approved" vendor, even if your filer is on NetApp hardware support.

Should you choose to buy third-party-supplied NetApp hardware, you have the choice of:

   1) adding your third-party-supplied NetApp hardware to your NetApp support contract,
   2) utilizing, instead, any hardware warranty provided by your third-party supplier, or
   3) going "bare."

Regards,

Scott

Scott Fischmann
Union Computer Exchange, Inc.
6233 Idylwood Lane
Minneapolis, MN 55436
email: scott@unioncomputer.com
phone: 952 935 7282 | fax: 952 935 5056

"Helping our customers make each dollar go further -- since 1991!"
    www.unioncomputer.com

Subj:Who to buy additional drives from?
Date:4/16/2003 4:36:55 PM Central Daylight Time
From:d.kindred@telesciences.com
To:toasters@mathworks.com
Sent from the Internet

I need to add some drives to the DS14 on our F810, but had a couple of
questions.

Since the Filer has performed so well, I haven't had much need to deal
with it, which is good, but it also means I'm not as familiar with it as
I'd like. It seems I only have time to learn about the things that
break :(

I have been able to find answers to the technical questions on NOW, so I
don't have to act stupid about those.

I do have one non-technical questions left though:

When the time comes to buy the drives should I go back to the VAR we
bought the system from, or direct to NetApp, or should I consider some
other source? We are maintaining NetApp support, so we would need an
"approved" vendor, etc.

Thanks.

--
David L. Kindred <mailto:d.kindred@telesciences.com>
Unix Systems & Network Administrator
Telesciences, Inc. <http://www.telesciences.com>
Support: <http://support.telesciences.com>
2000 Midlantic Drive, Suite 410, Mt. Laurel, NJ 08054
Tel: +1.856.866.1000 ext. 4184
Fax: +1.856.866.0185
---