No, I did not reseat all the 48 disks yet - if the message would have been just for one disk, I would of course have reseated it as of yet, but since it shows all 48 disks in the alert summary, I highly doubt that the problem is with the disks, or am I wrong in that?
Alexander Griesser System-Administrator
ANEXIA Internetdienstleistungs GmbH
Telefon: +43-463-208501-320 Telefax: +43-463-208501-500
E-Mail: ag@anexia.atmailto:ag@anexia.at Web: http://www.anexia.at
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601
Von: tmac [mailto:tmacmd@gmail.com] Gesendet: Sonntag, 04. August 2013 02:13 An: Alexander Griesser Cc: Toasters@teaparty.net Betreff: Re: System status degraded after hot adding 2 DS4243 shelves
Did you do as the system asked? reset the disk, etc.?
--tmac
Tim McCarthy Principal Consultant
[http://dl.dropbox.com/u/6874230/na_cert_dma_2c.jpg] [http://dl.dropbox.com/u/6874230/rhce.jpeg] [http://dl.dropbox.com/u/6874230/na_cert_ie-san_2c.jpg]
Clustered ONTAP Clustered ONTAP NCDA ID: XK7R3GEKC1QQ2LVD RHCE6 110-107-141https://www.redhat.com/wapps/training/certification/verify.html?certNumber=110-107-141&isSearch=False&verify=Verify NCSIE ID: C14QPHE21FR4YWD4 Expires: 08 November 2014 Current until Aug 02, 2016 Expires: 08 November 2014
On Sat, Aug 3, 2013 at 7:44 PM, Alexander Griesser <ag@anexia.atmailto:ag@anexia.at> wrote: Hey there,
the second question today, sorry for that :) I did attach two DS4243 shelves to a FAS3240HA system today and followed all the instructions, the shelf firmware has been updated in this process and everything looks good as far as I can tell, I can see the 6 shelves now on both controllers, all shelves are multi path ready, disks are visible, etc. One controller shows its health status as OK but the other one shows degraded:
robin> system health status show Status --------------- Degraded
The reason for that seems to be:
Node: robin Resource: Disk 0a.06.10 Severity: Major Probable Cause: Disk 0a.06.10 does not have two paths to controller robin but the containing disk shelf 6 does have two paths. Disk 0a.06.10 may be faulty. Possible Effect: Access to disk 0a.06.10 via controller robin will be lost with a single hardware component failure (e.g. cable, HBA, or IOM failure). Corrective Actions: 1. Reseat disk 0a.06.10 following the rules in the Installation and Service Guide. 2. Wait six minutes for the alert condition to clear. 3. If reseating disk 0a.06.10 fails to clear the alert condition, replace disk 0a.06.10. 4. Wait six minutes for the alert condition to clear. 5. Contact support personnel if the alert persists.
48 entries were displayed.
There are exactly 48 entries in the log for all the new 48 disks I added to the systems. If it would really be a disk or shelf fault, I guess I should see these errors on the second controller too, but I cannot see them there. Any ideas what I could to now to diagnose this issue further? I think the usual problems like broken cables, etc. can be ruled out since the second controller is not showing these issues, right?
Thanks in advance, bye,
Alexander Griesser System-Administrator
ANEXIA Internetdienstleistungs GmbH
Telefon: +43-463-208501-320tel:%2B43-463-208501-320 Telefax: +43-463-208501-500tel:%2B43-463-208501-500
E-Mail: ag@anexia.atmailto:ag@anexia.at Web: http://www.anexia.at
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601
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