Re: System status degraded after hot adding 2 DS4243 shelves

If you can afford it, it might be worth a total system power cycle. i.e. shut down both heads and all disks. wait 10-20 seconds. Power on disks, then heads.

Sounds like something went screwy with during the hot-add.

--tmac

*Tim McCarthy* *Principal Consultant*

Clustered ONTAP Clustered ONTAP NCDA ID: XK7R3GEKC1QQ2LVD RHCE6 110-107-141https://www.redhat.com/wapps/training/certification/verify.html?certNumber=110-107-141&isSearch=False&verify=Verify NCSIE ID: C14QPHE21FR4YWD4 Expires: 08 November 2014 Current until Aug 02, 2016 Expires: 08 November 2014

On Sat, Aug 3, 2013 at 8:43 PM, Alexander Griesser ag@anexia.at wrote:

Actually, it say to reseat all 48, I just pasted the message for one, sorry for not being precise about that.****

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[…]****

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           Node: robin****

       Resource: Disk 0a.06.11****

       Severity: Major****

 Probable Cause: Disk 0a.06.11 does not have two paths to controller**

**

                 robin but the containing disk shelf 6 does have two**

**

                 paths. Disk 0a.06.11 may be faulty.****

Possible Effect: Access to disk 0a.06.11 via controller robin will be*

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                 lost with a single hardware component failure (e.g.**

**

                 cable, HBA, or IOM failure).****

Corrective Actions: 1. Reseat disk 0a.06.11 following the rules in the Installation and Service Guide.****

                 2. Wait six minutes for the alert condition to clear.

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                 3. If reseating disk 0a.06.11 fails to clear the

alert condition, replace disk 0a.06.11.****

                 4. Wait six minutes for the alert condition to clear.

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                 5. Contact support personnel if the alert persists.**

**

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           Node: robin****

       Resource: Disk 0a.06.10****

       Severity: Major****

 Probable Cause: Disk 0a.06.10 does not have two paths to controller**

**

                 robin but the containing disk shelf 6 does have two**

**

                 paths. Disk 0a.06.10 may be faulty.****

Possible Effect: Access to disk 0a.06.10 via controller robin will be*

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                 lost with a single hardware component failure (e.g.**

**

                 cable, HBA, or IOM failure).****

Corrective Actions: 1. Reseat disk 0a.06.10 following the rules in the Installation and Service Guide.****

                 2. Wait six minutes for the alert condition to clear.

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                 3. If reseating disk 0a.06.10 fails to clear the

alert condition, replace disk 0a.06.10.****

                 4. Wait six minutes for the alert condition to clear.

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                 5. Contact support personnel if the alert persists.**

**

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*48 entries were displayed.*

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The one I quoted was the last one, the last two are shown above and the message at the bottom, now in red, indicates 48 entries of this type and when I scroll up in the output of the filer, it has an alert message for all of the 48 new disks, that’s what puzzles me.****

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Bye,****

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*Alexander Griesser*

System-Administrator****

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ANEXIA Internetdienstleistungs GmbH****

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Telefon: +43-463-208501-320****

Telefax: +43-463-208501-500****

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E-Mail: ag@anexia.at****

Web: http://www.anexia.at****

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Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt***

Geschäftsführer: Alexander Windbichler****

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601****

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*Von:* tmac [mailto:tmacmd@gmail.com] *Gesendet:* Sonntag, 04. August 2013 02:40 *An:* Alexander Griesser *Cc:* chaim.rieger@gmail.com; toasters-bounces@teaparty.net; Toasters@teaparty.net

*Betreff:* Re: System status degraded after hot adding 2 DS4243 shelves***

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It did not say all 48 disks...just this:****

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Reseat disk 0a.06.10 following****

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--tmac****

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*Tim McCarthy*****

*Principal Consultant*****

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      ****

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    Clustered ONTAP
 Clustered ONTAP****

NCDA ID: XK7R3GEKC1QQ2LVD RHCE6 110-107-141https://www.redhat.com/wapps/training/certification/verify.html?certNumber=110-107-141&isSearch=False&verify=Verify NCSIE ID: C14QPHE21FR4YWD4****

 Expires: 08 November 2014              Current until Aug 02, 2016
 Expires: 08 November 2014****

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On Sat, Aug 3, 2013 at 8:15 PM, Alexander Griesser ag@anexia.at wrote:** **

All LEDs green, all SAS ports show link, even the controller LEDs are both green which is what puzzled me a bit, since it should light up in orange, shouldn't it?****

Alexander Griesser System-Administrator

ANEXIA Internetdienstleistungs GmbH

Telefon: +43-463-208501-320 Telefax: +43-463-208501-500

E-Mail: ag@anexia.at Web: http://www.anexia.at

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601****

-----Ursprüngliche Nachricht----- Von: chaim.rieger@gmail.com [mailto:chaim.rieger@gmail.com] Gesendet: Sonntag, 04. August 2013 02:12 An: Alexander Griesser; toasters-bounces@teaparty.net; Toasters@teaparty.net Betreff: Re: System status degraded after hot adding 2 DS4243 shelves****

The return cable from the last shelf to your defgraded filer is either bad, not connected properly or the slot is bad

Are all the led's green ? Sent via BlackBerry from T-Mobile

-----Original Message----- From: Alexander Griesser ag@anexia.at Sender: toasters-bounces@teaparty.net Date: Sat, 3 Aug 2013 23:44:20 To: Toasters@teaparty.netToasters@teaparty.net Subject: System status degraded after hot adding 2 DS4243 shelves

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Toasters mailing list Toasters@teaparty.net http://www.teaparty.net/mailman/listinfo/toasters****

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