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RE: Backup alternatives (again)
by Mohler, Jeff 19 Jul '99

19 Jul '99

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FW: Backup alternatives (again)
by Yu, David 19 Jul '99

19 Jul '99

Jeff: We are aware that this is a widespread customer need. We have had some preliminary contact with ADSM, but discussions are still in the exploratory stage. Customers are the most effective catalyst in accelerating a joint solution. Please let your ADSM sales reps know of your need. This will reinforce the message that NetApp and ADSM have heard from the field. David -----Original Message----- From: Mohler, Jeff [mailto:jeff.mohler@wilcom.com] Sent: Monday, July 19, 1999 5:39 AM To: toasters(a)mathworks.com Subject: RE: Backup alternatives (again) Ok..it's been a number of months..so it's time to ask my favorite question. ADSM support. Ive lost a truckload of potential Filer placements in our company (other than the four heads I have in clusters now) due to this missing backup ability, and Id like to know if theres an update on this.

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RE: Netapp hang and Security on NT2000b3
by Mohler, Jeff 19 Jul '99

19 Jul '99

One of our customers is doing some evaluations of netapp. While evaluating the new server he was using Windows(NT)2000. He has defined some directories and files on the server from the NT. While/after playing around (setting) with the security features on the just defined files and directories the netapp server will hang. Only reboot of the sever will revive it. The customer claims he can recreate the problem at will. Has anyone encountered such problems. Do any of you have any words of wisdom? The customer dos not like to accept the fact that win2000 is not yet formally supported. he claims that win2000 talks CIFS, and even if MS is doing wrong things at most the filer should complain but for sure not hang... --- Geesh..talk about a loose-loose situation. I would not expect NetApp to spend more than a _few_ man hours on this problem, while they continue to hammer out solid released for solid software platforms. While I agree it should not hang, theres no way to tell what NT2000 feature is not working properly.

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RE: Netapp hang and Security on NT2000b3
by Muhlestein, Mark 19 Jul '99

19 Jul '99

We have fixed a number of issues with Windows 2000 clients. Microsoft completely rewrote the client network redirector for Windows 2000, and it is quite different over the wire. Make sure the customer is running at least Windows 2000 beta 3 as a client, and you should make sure they are using the correct ONTAP version. Contact Netapp customer support to get information on what to use. Mark Muhlestein -- mmm(a)netapp.com -----Original Message----- From: Itzik (Itzhak) Meirson DSc [mailto:imeirson@xpert.com] Sent: Monday, July 19, 1999 10:43 AM To: $netapp Subject: Netapp hang and Security on NT2000b3 One of our customers is doing some evaluations of netapp. While evaluating the new server he was using Windows(NT)2000. He has defined some directories and files on the server from the NT. While/after playing around (setting) with the security features on the just defined files and directories the netapp server will hang. Only reboot of the sever will revive it. The customer claims he can recreate the problem at will. Has anyone encountered such problems. Do any of you have any words of wisdom? The customer dos not like to accept the fact that win2000 is not yet formally supported. he claims that win2000 talks CIFS, and even if MS is doing wrong things at most the filer should complain but for sure not hang... Thanks Itzik

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RE: Backup alternatives (again)
by Mohler, Jeff 19 Jul '99

19 Jul '99

Jeff, do you have NT servers running ADSM? I think last time I looked at this it seemed like you should be able to use ADSM on NT to backup your filers using a CIFS connection to a filer share. See this IBM ADSM FAQ section: --- No, for better or for worse (each to their own..) we are an NT-Free environment. 100% UNIX. And although I can use ADSM via NFS, Id like to keep my application servers running apps, and the filer doing filer things (like backups).

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RE: Backup alternatives (again)
by Muhlestein, Mark 19 Jul '99

19 Jul '99

Jeff, do you have NT servers running ADSM? I think last time I looked at this it seemed like you should be able to use ADSM on NT to backup your filers using a CIFS connection to a filer share. See this IBM ADSM FAQ section: http://www.storage.ibm.com/software/adsm/adfaq.htm#backupnt Note that backing up the UNIX metadata under NT fully captures all filer UNIX metadata, including symbolic links, hard links, block and char devices, etc. And of course it also captures any NT-specific metadata like ACLs. We haven't explicitly tested ADSM on NT from the filer, but all the NT backup programs we have tested have worked fine, so I don't expect any problems. Mark -----Original Message----- From: Mohler, Jeff [mailto:jeff.mohler@wilcom.com] Sent: Monday, July 19, 1999 5:39 AM To: toasters(a)mathworks.com Subject: RE: Backup alternatives (again) Ok..it's been a number of months..so it's time to ask my favorite question. ADSM support. Ive lost a truckload of potential Filer placements in our company (other than the four heads I have in clusters now) due to this missing backup ability, and Id like to know if theres an update on this.

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Another Backup Question
by Jay Orr 19 Jul '99

19 Jul '99

I have another backup question -- we're using our toasters with budtool and currently have a 4700 DLT drive (i.e. dlt 4000 with 7 carts). The support cost on the hardware is ungodly ($2700/yr vs buy a new one for $4-5K) and the vendor (PDC solutions) states that it's because that particular jukebox is costly to repair. So my questions are: 1) Anyone know a good jukebox dealer that I can get a trade in on for something with more slots? 2)Anyone know a good model that's affordable? The only one I see is the ADT L500 (14 slot 1 drive), but I don't know how much more Budtool will charge for more slots... 3) Anyone have an idea which jukeboxes are more costy to have hardware support (and which aren't) ? It seemed like a simple idea, just upgrade the jukebox.... ;) ----------- Fujitsu - Nexion, St. Louis, MO Jay Orr (314) 579-6517

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Allocation of PCI slots for ATM
by Michael Salmon 19 Jul '99

19 Jul '99

We have what will be a cluster that we want to connect to ATM but with a direct fast ethernet connection to a Sun using a QFE card. When the time came to install the ATM cards we noticed that there was a problem with the allocation of slots. If we follow netapp's recommendation then we don't have room for 2 ATM cards and a QFE card as the last FC-AL card is inserted in a 32 bit card slot. We would prefer to use the 3 32 bit slots for QFE and ATM and use one of the slots reserved for Giga bit ethernet for the last FC-AL card but I suspect that we have missed something. We also tried using slot 5 (a 64 bit slot) for an ATM card with no problems so I wonder why they are restricted to slots 1-3, all that I can think of is that slots 4-9 are 66 MHz slots but I can't find anything in the manual. Any comments? /Michael

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RE: Backup alternatives (again)
by Mohler, Jeff 19 Jul '99

19 Jul '99

Ok..it's been a number of months..so it's time to ask my favorite question. ADSM support. Ive lost a truckload of potential Filer placements in our company (other than the four heads I have in clusters now) due to this missing backup ability, and Id like to know if theres an update on this.

1 0

HELP WITH BUDTOOL URGENTLY !!!
by Alexandre Gomes (r7043c) 16 Jul '99

16 Jul '99

Hello, I have bought the cable to convert the 68 pins to 50 pins to connect the Network appliance F230 with a jukebox robotics Q2.15 ( with two tape drives - DLT 4000) that you told me. I have connect the Cable on the SCSI 0 of my Network Appliance and into the jukebox. The configuration that I receive executing the probe-scsi command is this : root@araras[112]<bin>: probe-scsi -h paje Copyright (c) 1990-1999 by PDC probe-scsi BudTool 4.5 SCSI Bus 0 Target 3 Unit 0 Removable Tape Quantum DLT4000 CD5A Target 4 Unit 0 Removable Tape Quantum DLT4000 CD5A Target 6 Unit 0 Removable Jukebox Device BHTi Q2 1.50 SCSI Bus 1 SCSI Bus 2 root@araras[113]<bin>: Like you see I'm installing budtool to do backup though one Solaris host where I'm installing the budtool software and using the NDMP with the Network Appliance where my jukebox is connected. When I finish to install budtool he say me that the daemon is not running, and this is the REMINDERS file where it put the errors : 1 Failed to add the sjb device driver to the system. 2 An sjb device may already be loaded, or the file 3 /kernel/drv/sjb.conf may be missing or incorrect. This is the configuration that I choice when I installed the budtool( There is some problem in install budtool and delete it ( rm -rf budtool), and the install it again to try install it correct). What is the process to me delete and install again ??? Here is the configuration ( jbmgr_config.araras.1) : 1 ROBOT_DEV_HOST paje 2 ROBOT_DEV_NAME /dev/spt0 3 ROBOT_SCSI_ID 6 4 ROBOT_SCSI_BUS 0 5 DATA_DEV_NAME0 nrst0a 6 DATA_DEV_HOST0 paje 7 DATA_DEV_NAME1 nrst1a 8 DATA_DEV_HOST1 paje 9 CLEANING_TAPE_SLOT -1,-2 10 PASSWORD XXXXXXXX (I change the password) 11 USEBARCODE Y Could you help me, please ??. How I resolve the problems above. The problem I think that is with the drivers name or drivers path. Here is the /kernel/drv/ directory : root@araras[44]<drv>: ls arp* ip.conf pem.conf sp* arp.conf isp* pln* sp.conf atapicd* iwscn* pln.conf spcic* atapicd.conf iwscn.conf profile* ssd* be* le* pseudo* ssd.conf bpp* lebuffer* pseudo.conf ssd.conf.11239853 clone* llc1* ptc* st* clone.conf llc1.conf ptc.conf st.conf cn* log* ptsl* stp4020* cn.conf log.conf ptsl.conf sy* conskbd* mm* qe* sy.conf conskbd.conf mm.conf qec* tcp* consms* openeepr* rtvc* tcp.conf consms.conf openeepr.conf sad* tl* dad* options* sad.conf tl.conf dad.conf options.conf sd* uata* ecpp* pci_pci* sd.conf udp* esp* pcmcia* se* udp.conf fas* pcmcia.conf ses* wc* glm* pcmem* ses.conf wc.conf hme* pcram* sjb xbox* icmp* pcram.conf* sjb.conf icmp.conf pcser* soc* ip* pem* socal* root@araras[45]<drv>: And here is the sjb.conf : 1 # Configuration file for PDC's sjb driver. 2 3 name="sjb" class="scsi" 4 target=0 lun=0; 5 6 name="sjb" class="scsi" 7 target=1 lun=0; 8 9 name="sjb" class="scsi" 10 target=2 lun=0; 11 12 name="sjb" class="scsi" 13 target=3 lun=0; 14 15 name="sjb" class="scsi" 16 target=4 lun=0; 17 18 name="sjb" class="scsi" 19 target=5 lun=0; 20 21 name="sjb" class="scsi" 22 target=6 lun=0; What will be the correct names to my tape drives and robotic ???. Remember that my budtool host are running Solaris. TANK YOU VERY MUCH !!!!!!!!!! Alexandre Gomes

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