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Legato backup revisitted
by Christopher Algar 27 Jan '00

27 Jan '00

Struggled though a barren period of no filers................but I'm about to get an F760! I've used these before, but this will be new to this company. At the same time we are considering a backup solution. Actually that's one of the main reasons I was able to get the filer in - snapshots and all that good stuff. The standard for our associated companies is Legato Networker. I've read through the threads from early last year - NDMP not yet, ACL's only via NT etc. etc. So, what is the latest? Would appreciate opinions on the following:- If I want to preserve NTFS permissions then should the Legato server be on NT? If so, Is Legato reliable/stable on NT? If it works and is a lot cheaper then OK, with have the people to run either. For information, will will be at ~ 750 G, probably 2/3 rds NT data, the rest an eclectic variety of unix(s) and linux. Thanks in advance for all input. Chris Algar

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Win200 and Netapp Clustering
by John Gaines 26 Jan '00

26 Jan '00

Does anyone have any experience with the way Win2000 handles a failover of a Netapp cluster? Does the Client have to re-connect like a NT 4.0 box does? -- ______________________________________________________ John A. Gaines I2 Senior UNIX Administrator "The unexamined life is not worth living." -Socrates "We can't solve problems by using the same kind of thinking we used when we created them." -Albert Einstein ______________________________________________________

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RE: HPUX 10.20 problems
by Fox, Adam 26 Jan '00

26 Jan '00

A good tool for Tech Support people (HP or NetApp) is a network trace of the transactions. This is especially good if you have one client who is working and one who is not. Taking a packet chase of each and comparing them tells Support people (and possible engineers) a lot of useful information. If you can't take traces from the client side (Solaris and SGI have snoop, HP I don't think ships one), you can always try pktt on the NetApp. This produces a TCP dump-format which some utilities can covert to other formats (snoop, sniffer, etc.). If you do decide to open a ticket with NetApp on this, getting some kind of packet trace will be very useful. A properly-done trace can tell us if the client is doing something that the server doesn't respond to properly, or if the client isn't generating a request or something else. Another bonus of getting this is it helps Engineers of any vendor figure out what's going on and possibly with reproduction efforts. Just a suggestion. -- Adam Fox NetApp Professional Services, NC adamfox(a)netapp.com > -----Original Message----- > From: Graham Knight [mailto:grahamk@ast.lmco.com] > Sent: Wednesday, January 26, 2000 11:06 AM > To: toasters(a)mathworks.com > Subject: HPUX 10.20 problems > > > > We have a problem with HP-UX 10.20 clients. Occasionally > they stop getting NFS updates from our NAC servers. For > instance, you might create a file, but when you > attempt do an "ls" on the file it does not > appear. But if you log into another system and do an "ls" > it is there. The only solution we have found is > to reboot the HP. > > HP is no help. Their tech support continues it's > downward spiral. > > At one point a few years ago we had the exact same > problem with HP's and solved it by installing 4 or > 5 patches. It was just dumb blind luck that I happened > upon an HP tech who knew what he was doing. Now those > patches are out of date, and the problem has popped > up again. > > My hope is that someone on the list knows about this problem > and can give me a list of patches they installed to > fix it. Any input would be most appreciated. > > Thanks, > Graham >

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RE: by the way......
by Davis, Barry 26 Jan '00

26 Jan '00

NOW is using "style sheets," which set attributes for font, tables, body, etc. However, we've identified a problem with our style sheets and that why some folks are seeing black text on blue bars. We have a fix in place for this and it will be implemented tomorrow night (1/27). > -----Original Message----- > From: Matthew Stier [mailto:Matthew.Stier@fnc.fujitsu.com] > Sent: Tuesday, January 25, 2000 5:07 PM > To: Davis, Barry > Cc: 'toasters(a)mathworks.com' > Subject: Re: by the way...... > > > > > Barry, > > Here is a cosmetic item that is just a nuscauce. > > The new style uses a dark blue bar in several places. The > problem is, is that some > bars do have text on them, and that text is "black". > > I have very good vision, and I have to select the text on the > bar, (so its color > will be inverted) just so I can read it. > > For a sample, go to 'Personal Info' -> 'Customize' and try to > read the text on the > dark blue bar, under the word Customize. (btw: It's "Section > Content") > > -- > Matthew Lee Stier * Fujitsu Network Communications > Unix Systems Administrator | Two Blue Hill Plaza > Ph: 914-731-2097 Fx: 914-731-2011 | Sixth Floor > Matthew.Stier(a)fnc.fujitsu.com * Pearl River, NY 10965 > >

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HPUX 10.20 problems
by Graham Knight 26 Jan '00

26 Jan '00

We have a problem with HP-UX 10.20 clients. Occasionally they stop getting NFS updates from our NAC servers. For instance, you might create a file, but when you attempt do an "ls" on the file it does not appear. But if you log into another system and do an "ls" it is there. The only solution we have found is to reboot the HP. HP is no help. Their tech support continues it's downward spiral. At one point a few years ago we had the exact same problem with HP's and solved it by installing 4 or 5 patches. It was just dumb blind luck that I happened upon an HP tech who knew what he was doing. Now those patches are out of date, and the problem has popped up again. My hope is that someone on the list knows about this problem and can give me a list of patches they installed to fix it. Any input would be most appreciated. Thanks, Graham

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RE: Win2000 and 5.3.2R1P1D4...
by Muhlestein, Mark 26 Jan '00

26 Jan '00

The fix for 16022 is not yet available but it's coming very soon. You will also need a Release Candidate 3 or greater version of Windows 2000. If your need is severe you should contact NetApp support. It might be possible to cut a patch. Mark Muhlestein -- mmm(a)netapp.com -----Original Message----- From: Stephen C. Losen [mailto:scl@sasha.acc.virginia.edu] Sent: Wednesday, January 26, 2000 8:43 AM To: Eyal Traitel (r55789) Cc: toasters(a)mathworks.com Subject: Re: Win2000 and 5.3.2R1P1D4... > > Hi ! > > It seems we can login to Samba v2.0.5a using Win2000 and cleartext > password, but when using DOT 5.3.2R1P1D4 with > unix authentication (no domain...), we see some login "traces" using > "options cifs.trace_login", but > the outcome is not good - we can't seem to login.... > > Do we need 5.3.4 ? > We've seen the same thing. It's a known bug (16022) and the last I heard, it will be fixed in 5.4. Does anyone know if any earlier release will have a patch for this? Steve Losen scl(a)virginia.edu phone: 804-924-0640 University of Virginia ITC Unix Support

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Win2000 and 5.3.2R1P1D4...
by Eyal Traitel 26 Jan '00

26 Jan '00

Hi ! It seems we can login to Samba v2.0.5a using Win2000 and cleartext password, but when using DOT 5.3.2R1P1D4 with unix authentication (no domain...), we see some login "traces" using "options cifs.trace_login", but the outcome is not good - we can't seem to login.... Do we need 5.3.4 ? Eyal/Motorola.

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Re: by the way......
by Davis, Barry 26 Jan '00

26 Jan '00

I wanted to let this list know that one of my groups priorities is removing javascript, frames and cookies from the NOW site. We heard from most of you that have terminals in colo cages and secure sites and started working on this issue. Your comments regarding pro-active notification are also being looked at as a new feature of the NOW site. In the interim, our Installed Base Group should be contacting your organization regarding contract renewal well before contract expiration. Make sure your Personal Profile is up to date in NOW so we can contact you. http://now.netapp.com/Self-Service/Custom/editProfile.asp We will have Javascript removed from the login page and will remove the javascript toolbar and frame by 2/24. So on 2/24 if you don't have javascript enabled you will be able to login and navigate the site. Moving away from cookies is a longer term goal because it is an infrastructure change- but we have it on the road map for the next 3-6 months. Additionally, we implemented an interim step that allowed for downloads... Customers who were previously unable to download software because of a text-only browser or browser that does not have Javascript or cookies enabled will now be able to download software through an alternative URL (http://download.netapp.com/). Here they will find the latest software releases and tools and will be able to download software quickly and easily. Here's how: 1) Go to http://download.netapp.com/ 2) Click on the 'Login' link 3) The next page will take you directly to the software download page. Just click on the Software or Firmware link to begin. ---------------------------------------------------------------------- Barry Davis - Director of E-Service Network Appliance, Inc. Phone: 408-822-6233 FAX: 408-822-4411 Email: barry.davis(a)netapp.com Get answers NOW! - NetApp On the Web - http://now.netapp.com

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RE: Legato backup revisited
by Benn, Paul 25 Jan '00

25 Jan '00

Just to add to Ernie's suggestion.... The backup service account could be placed in the domain's "Backup Operators" global group and then the "Backup Operators" global group could be placed in the filer's "Backup Operators" local group. paul@netapp -----Original Message----- From: Ernst.Bokkelkamp(a)mchh.siemens.de [mailto:Ernst.Bokkelkamp@mchh.siemens.de] Sent: Tuesday, January 25, 2000 12:06 PM To: paul.benn(a)netapp.com Cc: toasters(a)mathworks.com Subject: RE: Legato backup revisited To do scheduled backups you have to change the service account for nsrexecd on the networker server or storage node to an account with administrative rights on the filer domain.The reason for this is that scheduled backups are started by the nsrexecd service with the permissions of the local system account which are not sufficient for access to the filer. Therefor you must ensure that the service runs with another account.

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RE: Legato backup revisited
by Ernst.Bokkelkamp＠mchh.siemens.de 25 Jan '00

25 Jan '00

I can confirm the UNC part. However there are a few hurdles to take. To do scheduled backups you have to change the service account for nsrexecd on the networker server or storage node to an account with administrative rights on the filer domain.The reason for this is that scheduled backups are started by the nsrexecd service with the permissions of the local system account which are not sufficient for access to the filer. Therefor you must ensure that the service runs with another account. Alternatively a custom backup command can be used to mount the netapps volume on the backup the machine, but you will have add the "NET USE" command and enter the password in clear text in the command file. This is the (abridged) custom command I am currently using, which will disappear when we finish setting up the new domain controllers. @ECHO OFF REM Copy parameters to environment for save command SHIFT IF %0.==. GOTO EOJ SET args=%0 :LOOPARG REM SET argp=%0 SHIFT IF %0.==. GOTO LOOPEND SET args=%args% %0 GOTO LOOPARG :LOOPEND REM IF /I (%argp%) EQU (C:\) GOTO SKIPUSE IF /I (%argp%) EQU (D:\) GOTO SKIPUSE IF /I (%argp%) EQU (REGISTRY:\) GOTO SKIPUSE C:\WINNT\SYSTEM32\NET USE %argp% /user:domain\account <password> NUL: :SKIPUSE REM D:\NSR\BIN\SAVE %args% C:\WINNT\SYSTEM32\NET USE %argp% /D > NUL: :EOJ REM ENDLOCAL Bye Ernie PS. Paul please send me your phone number. Soon I will send you details on our backup trials and there are a few things I like to discuss with you then. (Gerard Bauer is informed about this). > -----Original Message----- > From: Benn, Paul [SMTP:paul.benn@netapp.com] > Sent: Tuesday, January 25, 2000 6:24 PM > To: 'christopher.algar(a)s1.com'; toasters(a)mathworks.com > Subject: RE: Legato backup revisited > > Hello Chris, > > > So, what is the latest? Would appreciate opinions on the following:- > > > > If I want to preserve NTFS permissions then should the Legato > > server be > > on NT? > > Yes. NT ACLs as well as the UNIX permissions are retained when using an NT > backup application (via CIFS), an NDMP solution or the local dump command. > When backing up over NFS, NT ACLs are lost. > > For more info on NT based backup, have a look at: > http://www.netapp.com/tech_library/3052.html > > Since I wrote that paper, though, I believe that NetWorker now supports > the > direct use of UNC paths (as opposed to using a mapped drive letter). > > > If so, Is Legato reliable/stable on NT? > > If it works and is a lot cheaper then OK, with have the people to run > > either. > > The NetWorker server does not need to be the NT version. The NetWorker > client that you would use to front end the filer is the only piece that > needs to be NT. > > Regards, > > Paul Benn > Network Appliance

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