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Used Replacement disk not recognized
by Alexander Griesser 25 Oct '15

25 Oct '15

Hey everybody, I just had the pleasure to try to replace a faulty disk in a filer which is out-of-service with a "new" one from after market. Of course, this didn't work out as easy as it should, so maybe some could help me get this disk going. Here are the facts: FAS2040 NetApp Release 8.1.4P8 7-Mode The disk at 0d.01.13 was broken, so I pulled it a few days ago - now that the replacment disk has arrived, I tried to plug it in and this is what happens: Thu Oct 22 14:30:10 CEST [riddler:scsi.cmd.notReadyCondition:notice]: Disk device 0d.01.13: Device returns not yet ready: CDB 0x1b: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x28)(2). The interesting thing, I can see the disk by using `storage show disk`: riddler> storage show disk DISK SHELF BAY SERIAL VENDOR MODEL REV --------------------- --------- ---------------- -------- ---------- ---- 0d.01.13 1 13 J838WSRL NETAPP X302_HJUPI NA04 But I cannot see it in disk show. riddler> disk show 0d.01.13 DISK OWNER POOL SERIAL NUMBER HOME ------------ ------------- ----- ------------- ------------- Sysconfig -v tells me, that there is a newer firmware on the "new" disk: 01.13: NETAPP X302_HJUPI01TSSM NA04 847.5GB (1953525168 512B/sect) 01.14: NETAPP X302_WVULC01TSSA NA03 847.5GB (1953525168 512B/sect) So I first tried to downgrade firmware using: disk_fw_update -R 0d.01.13 but that did not really work out, no error message, but just no change on the firmware of the disk - also nothing in the logs. So I read somewhere that this might be due to a bad/incompatible label on the disk and found out that the only way to get rid of the label is to boot into maintenance mode (thus having a downtime of parts of the HA-pair :-/) and recreate the label there. So I booted into maintenance mode and have run the following command: *> label makespare 0d.01.13 ********************************************************* Label editing is highly dangerous and should be attempted ONLY by NetApp Customer Support Engineers. Misuse can cause ALL data to be permanently lost. ********************************************************* 'Label save': Error while trying to save Label 1 on disk 0d.03.22: error 15. Label save: 1 of 35 disks could not save Label 1. 'Label save': Error while trying to save Label 2 on disk 0d.03.22: error 15. Label save: 1 of 35 disks could not save Label 2. The current set of labels on the disks have been saved. You can use the 'label restore' command to revert to these labels, the 'label keep' command to erase these labels, or 'label save' to preserve the current set of labels. ********************************************************* *** Run WAFL recovery tools (wafliron or wafliron_oc) after this. *** Disk 0d.01.13 does not exist. The last line suggests, that the disk still does not get recognized properly - and additionally, it (for whatever reason) claims to not be able to write the label 1 on disk 0d.03.22, although this is there and online: riddler> disk show 0d.03.22 DISK OWNER POOL SERIAL NUMBER HOME ------------ ------------- ----- ------------- ------------- 0d.03.22 riddler (142248200) Pool0 N002XRML riddler (142248200) I've stopped my expiriments at this point and am very thankful for fresh ideas :) Best, Alexander Griesser Head of Systems Operations ANEXIA Internetdienstleistungs GmbH E-Mail: AGriesser(a)anexia-it.com<mailto:AGriesser@anexia-it.com> Web: http://www.anexia-it.com Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

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Mac OSX 10.11 CIFS client?
by Roy McMorran 21 Oct '15

21 Oct '15

Hi all, Does anyone have Mac OSX 10.11 ('El Capitan') clients accessing a NetApp CIFS share? 10.11 isn't in the compatibility matrix yet, but I have a few overzealous Mac users that have already upgraded (sigh). We've always has mixed results with Mac clients, but since upgrading they are intermittently unable to access many folders that they should (and did) have access to. Such folders are showing up with a lock icon. There's nothing useful so far in the CIFS audit logs or the messages file. I'm firing up sectrace now. Wonder if anyone has been down this road already? Oh this filer is an FAS-2240-4, currently running 8.2.1 7-mode. Thanks! Roy McMorran

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cluster peer error
by Iluhes 13 Oct '15

13 Oct '15

Dear toasters,I am getting a strange error when trying to create cluster peer on 8.3 systemNo firewall and routing seems to be OK, I can trace route and ping via correct lifs Error: command failed: An introductory RPC to the peer address "IP of peer" failed to connect: RPC: Remote system error - Operation timed out. Verify that the peer address is correct and try again. >From the other side, no issues, or error, but from original side, I get the above RPC errorThanks in advance

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cluster peer creat fail
by Iluhes 12 Oct '15

12 Oct '15

1 0

Analytics software for NetApp
by Rhodes, Richard L. 09 Oct '15

09 Oct '15

Hi Everyone, I'm not exactly sure what I'm asking for, but here goes . . . Does Netapp, or someone else, have analytics software that will crawl through CIFS shares and provide info on the files? Things like director sizes, storage hogs, size/number of file types, file/size per owner, etc. In other words, software to help understand and manage files in a shares. I didn't see anything on NetApp's web site like this. Thanks Rick ----------------------------------------- The information contained in this message is intended only for the personal and confidential use of the recipient(s) named above. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and delete the original message.

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Basic active/standy 7mode VIF failover config
by Philip Gardner, Jr. 07 Oct '15

07 Oct '15

Hi all - I have a bit of a throw-back question. I swear I've read all the docs availalbe (HA 7-mode config guide, system admin guide, network mangement guide, ethernet storage design TR) but I am still confused on how to properly configure a 7mode HA VIF failover in a situation where you only have one VIF that needs to float to a standby controller. Support tells me this is "not a common configuration" and that the solution is to have a data IP on both controllers, even if both controllers are not being used in active/active. I realize that I can do an ifconfig on each controller, with the partner option specifying the other node's IP/interface. However, this particular filer is just a large aggregate, single volume, single NFS access IP. So I don't see a point to having a data IP on the other controller... According to the ifconfig man page ( https://library.netapp.com/ecmdocs/ECMP1196979/html/man1/na_ifconfig.1.html), this is possible: "On a node in an HA pair, a network interface performs one of these roles: ... A standby network interface for the partner. That is, if the partner fails, the network interface works on behalf of the partner. When the node is not in takeover mode, the network interface is idle. A network interface performs this role if it does not have a local IP address but a partner IP address, which you assign by the *partner* option of the *ifconfig* command. The node maps a partner IP address to a shared or standby interface when the node initiates a takeover operation. In takeover mode, all requests destined for the partner IP address are serviced by the shared or standby interface. Also, in partner mode, if a command takes a network interface name as an argument, enter the network interface name of the failed node. The command is executed on the shared or standby interface on the live node. Similarly, in partner mode, a command for displaying network interface information displays the network interface name of the failed node, even though the command is serviced by the shared or standby interface on the live node." Help me think this through. This means if I want filer1 to be active and filer2 to be standby with a sinlge VIF, filer1 would have something like 'ifconfig e0a 10.10.10.10', while filer2 would have something like 'ifconfig e0a partner 10.10.10.10'? -- GPG keyID: 0xFECC890C Phil Gardner

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fcp zone show "too large"
by Edward Rolison 06 Oct '15

06 Oct '15

I've been troubleshooting a FCOE problem - just tried to inspect the zon set with "fcp zone show" and got back an error that the zoneset is "too large". I don't think it is - this is a pretty small config, perhaps 50 hosts tops. So I think it must be something else. (Or maybe it isn't - I don't have direct access to the switch, so I can't say for sure). Has anyone run into this? (Or can offer alternatives for returning subsets of the zoneset from the filer end?)

2 1

FAS8020 HA pair in 1 chassis -- cluster interconnect ?
by Paul Letta 05 Oct '15

05 Oct '15

Hello, I've currently got a FAS3240 HA pair (with each controller in its own chassis). I am swapping the heads with a FAS8020 HA pair. This is 7-mode 8.2.x. With the current 3240's..there are a cluster interconnects that runs between c0a and c0b on both controllers. The new 8020 is a HA pair in one chassis. Are cluster interconnects required ? The Installation and Setup Instructions guide shows it differently for cDOT and 7-mode.. For cDOT is says to connect e0a to e0a and e0b to e0b for the cluster interconnect. This is listed as a "switchless cluster" for cDOT. (no mention of 7-mode here) For 7-mode and cDot for a "switched HA configuration", it has e0a and e0b for both heads going the upstream switches. The guide I'm talking about is at: library.netapp.com/ecm/ecm_download_file/ECMP1199906 Install Hardware (blue 2) step 2.2 I am not planning on using e0a or e0b for networking at all. The purchase did not come with any cables that will work between these ports. Thanks. Paul

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Help with FTP
by Rhodes, Richard L. 05 Oct '15

05 Oct '15

Hi, Data ONTAP Release 8.1.2P1 7-Mode We received a request to provide FTP access to a filer. Here is what they want: - they have 4 CIFS shares, each is in a separate vol/qtree (prod, test, qa, whatever) - from a AIX system, they want to FTP to the filer, access the each of the vol/qtree shares, and download files - they want to do this via Active Directory ID's and security - I believe they want to do this via 4 separate ID's - one per share, but I think using just one may be ok I've been reading about FTP on OnTap. I think I see how to enable FTP with AD ID's (NTLM style). I can then have ID's all access a single dir, or have each ID access it's own home dir. I don't see any way to specify a particular vol/qtree per AD ID. For Unix style access I could create separate ID's in the /etc/passwd file with specific vol/qtree home dirs, which I would make their CIFS vol/qtrees. But if I do this, I can't fine how the UNIX id's would access the CIFS file - it's two different security models. I'd like them to just mouth the CIFS shares to AIX, but they can't get it to work. I could use some advice! Rick ----------------------------------------- The information contained in this message is intended only for the personal and confidential use of the recipient(s) named above. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and delete the original message.

2 1

BMC access is denied.
by Brad Thompson 30 Sep '15

30 Sep '15

Hi all, Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong. Things I have tried: BMC setup (several times with different IP addresses) BMC reboot (several times) Changed the root user password several times using passwd. Takeover/Giveback Verified that the password is less than 16 characters. Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way. Ran through secureadmin setup again. Tried to SSH to the BMC from different hosts, both Windows and Linux. I can SSH to the controller itself just fine using the root user / password. Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it. Thanks, Brad

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