toasters July 2004

toasters@lists.teaparty.net

60 participants
79 discussions

RE: Two questions
by SKIP HOFMANN 26 Jul '04

26 Jul '04

Thank you very much for your comments they are very helpful. Skip _____ From: Hill, Aaron [mailto:aaron.hill@cba.com.au] Sent: Sunday, July 25, 2004 5:22 PM To: SKIP HOFMANN; ''toasters(a)mathworks.com' ' Subject: RE: Two questions Skip, Oplock timeouts are fairly normal behaviour for CIFS oplocks. The vscan error can be a problem as I believe it may indicate that the virus scanner has not responded in time to a file scan request. This means that access to the file was given to the user (CIFS requestor) before the virus scan was completed. If the file was infected, then there is a chance your client may have been infected. Why is this happening? Maybe your vscan box is too busy and can't service all the requests and/or network connectivity is slow or there are errors. What kind of load are you seeing on your vscan box? What type of network connectivity? 1Gb, 100Mb? Maybe do a netdiag on the filer and check network connectivity for the AV box. Aaron _____ From: SKIP HOFMANN [mailto:SKIP.HOFMANN@ttisg.com] Sent: Saturday, 24 July 2004 4:03 AM To: ''toasters(a)mathworks.com' ' Subject: Two questions I'm getting messages in the syslog on my R200 that say "[vscan.server.completionRequestLost:warning] <javascript:popEMS('vscan.server.completionRequestLost');> : CIFS: Vscan server 10.20.0.58 completed a scan request for ONTAP_ADMIN$\vol\vol1\HA\cart\data\accnt\data\PSteinhart\vallecfundg.wpd but the original request was not found. And oplock break timed out to station ISGDRLV1 for file \\ISGIRVNETAPP02 <file:///\\ISGIRVNETAPP02> I'm using Trend AV for the filer does this message mean that may be a problem with the AV on either the management server or Vscan on the filer? Thanks for any help Much appreciated Skip ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au **************************************************

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NetApp admin in Pheonix region?
by Darcy Brockbank 26 Jul '04

26 Jul '04

Hi All, I am a long time user of Netapp hardware, having bought a 1440 FASserver back when it was new and cutting edge :-). I've left the computer world for a couple of years, and when my brother started to have server issues I recommended a Netapp to him and his small company in Pheonix. Trying to help him get this set up remotely has shown itself to be impossible, and he has no external network connection that I can get in and configure his system. He's got a fresh Linux install, and a 700 series Netapp that has a CIFS and NFS license. The problem is permissions, he was unable to configure it so it would work with a Windows domain server (preferred) and he was unable to use the Linux box (UNIX illiterate) to get a simple password file set up and operational. There are too many small tweaks that can get set that screw him up. It isn't an advanced install, it just needs to have the setup completed so that Windows2000 users can connect up and have a home directory and authentication on the server, and a private directory exported for the Linux database server to store some files. Is there anyone in the Pheonix area who can handle a short paid consulting job to get this straightened out? I'd go, but I'm 2,000 miles away. Thanks, - darcy

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RE: Two questions
by Hill, Aaron 26 Jul '04

26 Jul '04

Skip, Oplock timeouts are fairly normal behaviour for CIFS oplocks. The vscan error can be a problem as I believe it may indicate that the virus scanner has not responded in time to a file scan request. This means that access to the file was given to the user (CIFS requestor) before the virus scan was completed. If the file was infected, then there is a chance your client may have been infected. Why is this happening? Maybe your vscan box is too busy and can't service all the requests and/or network connectivity is slow or there are errors. What kind of load are you seeing on your vscan box? What type of network connectivity? 1Gb, 100Mb? Maybe do a netdiag on the filer and check network connectivity for the AV box. Aaron _____ From: SKIP HOFMANN [mailto:SKIP.HOFMANN@ttisg.com] Sent: Saturday, 24 July 2004 4:03 AM To: ''toasters(a)mathworks.com' ' Subject: Two questions I'm getting messages in the syslog on my R200 that say "[vscan.server.completionRequestLost:warning] <javascript:popEMS('vscan.server.completionRequestLost');> : CIFS: Vscan server 10.20.0.58 completed a scan request for ONTAP_ADMIN$\vol\vol1\HA\cart\data\accnt\data\PSteinhart\vallecfundg.wpd but the original request was not found. And oplock break timed out to station ISGDRLV1 for file \\ISGIRVNETAPP02 <file:///\\ISGIRVNETAPP02> I'm using Trend AV for the filer does this message mean that may be a problem with the AV on either the management server or Vscan on the filer? Thanks for any help Much appreciated Skip ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au **************************************************

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RE: Auto Support option
by Hill, Aaron 26 Jul '04

26 Jul '04

Skip, Send us the filer output from this command (I find rsh/ssh the best for this); Options autosupport I am guessing you are trying to use the http/https for ASUPs, but I won't be sure until you send me that output. Also paste us a few lines from the /vol/vol0/etc/messages (\\<filer>\etc$\messages) file that concern these failed ASUPs. You seem to be logging into FilerView ok, so I am assuming there is no http authentication problems there. Thanks, Aaron _____ From: SKIP HOFMANN [mailto:SKIP.HOFMANN@ttisg.com] Sent: Saturday, 24 July 2004 3:57 AM To: ''toasters(a)mathworks.com' ' Subject: Auto Support option Hi all I'm trying to setup and use auto support on my R200. When I check in the syslogs on the filler I get a "[asup.post.badUrl:warning] <javascript:popEMS('asup.post.badUrl');> :" I'm using the Web interface to try and configure this. What am I missing here? Thanks for any help ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au **************************************************

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RE: Veritas Backup Exec version 9.1 sp1
by Hill, Aaron 26 Jul '04

26 Jul '04

Skip, What kind of backup hardware are you using? Is it NDMP, direct attach SCSI etc. Tape technology? How many files are trying to backup? More files are going to take longer. Are you doing volume level or qtree level backups? What quantity of data are we talking here? Aaron _____ From: SKIP HOFMANN [mailto:SKIP.HOFMANN@ttisg.com] Sent: Saturday, 24 July 2004 4:54 AM To: ''toasters(a)mathworks.com' ' Subject: Veritas Backup Exec version 9.1 sp1 Hi We are noting it takes quite a long time to backup my R200 (version NetApp Release 6.5) our backup exec server keeps complaining about an agent not being installed. I have found this article from Veritas http://seer.support.veritas.com/docs/240654.htm <http://seer.support.veritas.com/docs/240654.htm> and was wondering if installing this unix agent would help speed up my backup jobs? Or if anyone has any ideas for me on how to speed these jobs up that would be great Skip ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au **************************************************

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GOOD WILL
by majorpaul＠tiscali.co.uk 24 Jul '04

24 Jul '04

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RE: Veritas Backup Exec version 9.1 sp1
by SKIP HOFMANN 23 Jul '04

23 Jul '04

The only virus software that would come into play with this is the trend for filers on the R200 because all the data that we backup is on the R200, I'm wondering if its because of the AV on the netapp that is slowing this down? Its either that or not having a unix/liniux agent installed on the R200 Thanks Skip _____ From: Penelope Carr [mailto:Penelope.Carr@veritas.com] Sent: Friday, July 23, 2004 12:22 PM To: SKIP HOFMANN Subject: RE: Veritas Backup Exec version 9.1 sp1 Make sure your NIC is set to full duplex as well as any switches, bridges, etc. Check on any virus software and make sure it is not running during backups. Penelope _____ From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of SKIP HOFMANN Sent: Friday, July 23, 2004 2:54 PM To: ''toasters(a)mathworks.com' ' Subject: Veritas Backup Exec version 9.1 sp1 Hi We are noting it takes quite a long time to backup my R200 (version NetApp Release 6.5) our backup exec server keeps complaining about an agent not being installed. I have found this article from Veritas http://seer.support.veritas.com/docs/240654.htm <http://seer.support.veritas.com/docs/240654.htm> and was wondering if installing this unix agent would help speed up my backup jobs? Or if anyone has any ideas for me on how to speed these jobs up that would be great Skip

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Veritas Backup Exec version 9.1 sp1
by SKIP HOFMANN 23 Jul '04

23 Jul '04

Hi We are noting it takes quite a long time to backup my R200 (version NetApp Release 6.5) our backup exec server keeps complaining about an agent not being installed. I have found this article from Veritas http://seer.support.veritas.com/docs/240654.htm <http://seer.support.veritas.com/docs/240654.htm> and was wondering if installing this unix agent would help speed up my backup jobs? Or if anyone has any ideas for me on how to speed these jobs up that would be great Skip

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Two questions
by SKIP HOFMANN 23 Jul '04

23 Jul '04

I'm getting messages in the syslog on my R200 that say "[vscan.server.completionRequestLost:warning] <javascript:popEMS('vscan.server.completionRequestLost');> : CIFS: Vscan server 10.20.0.58 completed a scan request for ONTAP_ADMIN$\vol\vol1\HA\cart\data\accnt\data\PSteinhart\vallecfundg.wpd but the original request was not found. And oplock break timed out to station ISGDRLV1 for file \\ISGIRVNETAPP02 <file:///\\ISGIRVNETAPP02> I'm using Trend AV for the filer does this message mean that may be a problem with the AV on either the management server or Vscan on the filer? Thanks for any help Much appreciated Skip

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Auto Support option
by SKIP HOFMANN 23 Jul '04

23 Jul '04

Hi all I'm trying to setup and use auto support on my R200. When I check in the syslogs on the filler I get a "[asup.post.badUrl:warning] <javascript:popEMS('asup.post.badUrl');> :" I'm using the Web interface to try and configure this. What am I missing here? Thanks for any help

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AIX, iSCSI and NetApp
by Haber, David J. 23 Jul '04

23 Jul '04

Is anyone out there using iSCSI to connect AIX to a NetApp filer? Does anyone know of anybody doing this? Is it possible?

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Trend AV with Filers
by Palmer, Jason (EMEA) 23 Jul '04

23 Jul '04

Hi - We are currently having problems with ou virus scan servers de registering with the filers... Extract from Syslogs... Tue Jul 20 03:00:00 GMT [<filer>: kern.uptime.filer:info]: 3:00am up 19:03 0 NFS ops, 4955185 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops Tue Jul 20 03:01:33 GMT [<filer>: Auth08:warning]: Cannot connect to server. Session setup error: Called name not present (0x82) Tue Jul 20 03:02:37 GMT [<filer>: Auth01:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:03:37 GMT [<filer>: Auth05:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:04:37 GMT [<filer>: Auth00:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:05:37 GMT [<filer>: Auth02:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:06:37 GMT [<filer>: Auth03:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:07:37 GMT [<filer>: Auth09:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connecting.disconnect:info]: CIFS: Vscan server <Scanner> deregistered and will be removed from the list of available vscan servers. Tue Jul 20 03:12:57 GMT [<filer>: OffloadWorker06:info]: Connection with <Scanner> terminated Tue Jul 20 03:12:57 GMT [<filer>: vscan.dropped.connection:warning]: CIFS: Virus scan server <Scanner> (123.456.789.123) has disconnected from the filer. Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 03:13:27 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 04:00:00 GMT [<filer>: kern.uptime.filer:info]: 4:00am up 20:03 0 NFS ops, 5024835 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops There is a bug note (Bug ID: 81237) on the NOW site which states 'This is believed to be a problem with a vendor's anti-virus software.' Has anyone else had these issues ? If so, is there a work around or a fix ? Thanks, Jason ----------------------------------- Jason Palmer <Team Leader> Messaging & Storage Implementation MCI [EMEA] ----------------------------------- [e]: jason.palmer(a)uk.mci.com [i]: http://www.mci.com/uk -----------------------------------

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RE: Trend AV with Filers
by Mike Sphar 23 Jul '04

23 Jul '04

Only doing scheduled scans would leave you with a significant risk of infection with the rate that viruses spread today. Plus, on a large filer, a complete file-by-file scan might take hours if not days...that's a long window of opportunity for viruses to infect files and other clients to pick them up. And you're right, the viruses don't know how to infect the filer per se. The reason you want the virus scanning is to prevent other infected machines from infecting files on the filer. In other words, virus scans your network, find the file share, and infects every doc and exe file it finds on the filer, possibly thousands of infected files or more in a very short time. Now, your filer is full of infected files. Some other client, with no a/v or an insufficiently-updated a/v definition reads those files and gets infected itself, spreading the infection further. Before integrated a/v was available for the filers, we did the best we could with daily virus scans, which took several hours. Even with that, the day I made the integrated a/v active, it immediately started catching and cleaning hundreds of infected files. -- Mike Sphar - Sr Systems Administrator - Remedy, a BMC Software Company -----Original Message----- From: SKIP HOFMANN [mailto:SKIP.HOFMANN@ttisg.com] Sent: Thursday, July 22, 2004 5:04 PM To: 'Bui, Marcus'; 'Palmer, Jason (EMEA) '; 'owner-toasters(a)mathworks.com '; ''toasters(a)mathworks.com' ' Subject: RE: Trend AV with Filers We are using Trend AV for our FAS 250 and R200. IS there a way to tell Vscan to do scheduled scans instead of scanning every file that is currently being accessed? Also is it really necessary to have a AV scanner on the Filler? Because I would think most viruses wouldn't know what to do with the OS of the filler -----Original Message----- From: Bui, Marcus [mailto:Marcus.Bui@aiminvestments.com] Sent: Thursday, July 22, 2004 11:00 AM To: 'Palmer, Jason (EMEA) '; 'owner-toasters(a)mathworks.com '; ''toasters(a)mathworks.com' ' Subject: RE: Trend AV with Filers Check the Windows Domain Controllers listed as having connection with the Filer. I think the command is > cifs domaininfo I seen this msg when one of the DC's link with the Filer is broken. Try stop/restart the virus services. cheers, Marcus -----Original Message----- From: owner-toasters(a)mathworks.com To: 'toasters(a)mathworks.com' Sent: 7/22/04 11:59 AM Subject: Trend AV with Filers Hi - We are currently having problems with ou virus scan servers de registering with the filers... Extract from Syslogs... Tue Jul 20 03:00:00 GMT [<filer>: kern.uptime.filer:info]: 3:00am up 19:03 0 NFS ops, 4955185 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops Tue Jul 20 03:01:33 GMT [<filer>: Auth08:warning]: Cannot connect to server. Session setup error: Called name not present (0x82) Tue Jul 20 03:02:37 GMT [<filer>: Auth01:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:03:37 GMT [<filer>: Auth05:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:04:37 GMT [<filer>: Auth00:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:05:37 GMT [<filer>: Auth02:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:06:37 GMT [<filer>: Auth03:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:07:37 GMT [<filer>: Auth09:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connecting.disconnect:info]: CIFS: Vscan server <Scanner> deregistered and will be removed from the list of available vscan servers. Tue Jul 20 03:12:57 GMT [<filer>: OffloadWorker06:info]: Connection with <Scanner> terminated Tue Jul 20 03:12:57 GMT [<filer>: vscan.dropped.connection:warning]: CIFS: Virus scan server <Scanner> (123.456.789.123) has disconnected from the filer. Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 03:13:27 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 04:00:00 GMT [<filer>: kern.uptime.filer:info]: 4:00am up 20:03 0 NFS ops, 5024835 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops There is a bug note (Bug ID: 81237) on the NOW site which states 'This is believed to be a problem with a vendor's anti-virus software.' Has anyone else had these issues ? If so, is there a work around or a fix ? Thanks, Jason ----------------------------------- Jason Palmer <Team Leader> Messaging & Storage Implementation MCI [EMEA] ----------------------------------- [e]: jason.palmer(a)uk.mci.com [i]: http://www.mci.com/uk <http://www.mci.com/uk> ----------------------------------- ----------------------------------------- Confidentiality Note: The information contained in this message, and any attachments, may contain confidential and/or privileged material. It is intended solely for the person or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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RE: Trend AV with Filers
by SKIP HOFMANN 22 Jul '04

22 Jul '04

We are using Trend AV for our FAS 250 and R200. IS there a way to tell Vscan to do scheduled scans instead of scanning every file that is currently being accessed? Also is it really necessary to have a AV scanner on the Filler? Because I would think most viruses wouldn't know what to do with the OS of the filler -----Original Message----- From: Bui, Marcus [mailto:Marcus.Bui@aiminvestments.com] Sent: Thursday, July 22, 2004 11:00 AM To: 'Palmer, Jason (EMEA) '; 'owner-toasters(a)mathworks.com '; ''toasters(a)mathworks.com' ' Subject: RE: Trend AV with Filers Check the Windows Domain Controllers listed as having connection with the Filer. I think the command is > cifs domaininfo I seen this msg when one of the DC's link with the Filer is broken. Try stop/restart the virus services. cheers, Marcus -----Original Message----- From: owner-toasters(a)mathworks.com To: 'toasters(a)mathworks.com' Sent: 7/22/04 11:59 AM Subject: Trend AV with Filers Hi - We are currently having problems with ou virus scan servers de registering with the filers... Extract from Syslogs... Tue Jul 20 03:00:00 GMT [<filer>: kern.uptime.filer:info]: 3:00am up 19:03 0 NFS ops, 4955185 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops Tue Jul 20 03:01:33 GMT [<filer>: Auth08:warning]: Cannot connect to server. Session setup error: Called name not present (0x82) Tue Jul 20 03:02:37 GMT [<filer>: Auth01:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:03:37 GMT [<filer>: Auth05:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:04:37 GMT [<filer>: Auth00:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:05:37 GMT [<filer>: Auth02:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:06:37 GMT [<filer>: Auth03:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:07:37 GMT [<filer>: Auth09:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connecting.disconnect:info]: CIFS: Vscan server <Scanner> deregistered and will be removed from the list of available vscan servers. Tue Jul 20 03:12:57 GMT [<filer>: OffloadWorker06:info]: Connection with <Scanner> terminated Tue Jul 20 03:12:57 GMT [<filer>: vscan.dropped.connection:warning]: CIFS: Virus scan server <Scanner> (123.456.789.123) has disconnected from the filer. Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 03:13:27 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 04:00:00 GMT [<filer>: kern.uptime.filer:info]: 4:00am up 20:03 0 NFS ops, 5024835 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops There is a bug note (Bug ID: 81237) on the NOW site which states 'This is believed to be a problem with a vendor's anti-virus software.' Has anyone else had these issues ? If so, is there a work around or a fix ? Thanks, Jason ----------------------------------- Jason Palmer <Team Leader> Messaging & Storage Implementation MCI [EMEA] ----------------------------------- [e]: jason.palmer(a)uk.mci.com [i]: http://www.mci.com/uk <http://www.mci.com/uk> ----------------------------------- ----------------------------------------- Confidentiality Note: The information contained in this message, and any attachments, may contain confidential and/or privileged material. It is intended solely for the person or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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RE: Trend AV with Filers
by Bui, Marcus 22 Jul '04

22 Jul '04

Check the Windows Domain Controllers listed as having connection with the Filer. I think the command is > cifs domaininfo I seen this msg when one of the DC's link with the Filer is broken. Try stop/restart the virus services. cheers, Marcus -----Original Message----- From: owner-toasters(a)mathworks.com To: 'toasters(a)mathworks.com' Sent: 7/22/04 11:59 AM Subject: Trend AV with Filers Hi - We are currently having problems with ou virus scan servers de registering with the filers... Extract from Syslogs... Tue Jul 20 03:00:00 GMT [<filer>: kern.uptime.filer:info]: 3:00am up 19:03 0 NFS ops, 4955185 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops Tue Jul 20 03:01:33 GMT [<filer>: Auth08:warning]: Cannot connect to server. Session setup error: Called name not present (0x82) Tue Jul 20 03:02:37 GMT [<filer>: Auth01:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:03:37 GMT [<filer>: Auth05:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:04:37 GMT [<filer>: Auth00:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:05:37 GMT [<filer>: Auth02:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:06:37 GMT [<filer>: Auth03:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:07:37 GMT [<filer>: Auth09:warning]: Cannot connect to server. Socket connect error: Resource temporarily unavailable Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connecting.disconnect:info]: CIFS: Vscan server <Scanner> deregistered and will be removed from the list of available vscan servers. Tue Jul 20 03:12:57 GMT [<filer>: OffloadWorker06:info]: Connection with <Scanner> terminated Tue Jul 20 03:12:57 GMT [<filer>: vscan.dropped.connection:warning]: CIFS: Virus scan server <Scanner> (123.456.789.123) has disconnected from the filer. Tue Jul 20 03:12:57 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 03:13:27 GMT [<filer>: vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer. Tue Jul 20 04:00:00 GMT [<filer>: kern.uptime.filer:info]: 4:00am up 20:03 0 NFS ops, 5024835 CIFS ops, 46 HTTP ops, 0 DAFS ops, 0 FCP ops, 0 iSCSI ops There is a bug note (Bug ID: 81237) on the NOW site which states 'This is believed to be a problem with a vendor's anti-virus software.' Has anyone else had these issues ? If so, is there a work around or a fix ? Thanks, Jason ----------------------------------- Jason Palmer <Team Leader> Messaging & Storage Implementation MCI [EMEA] ----------------------------------- [e]: jason.palmer(a)uk.mci.com [i]: http://www.mci.com/uk <http://www.mci.com/uk> ----------------------------------- ----------------------------------------- Confidentiality Note: The information contained in this message, and any attachments, may contain confidential and/or privileged material. It is intended solely for the person or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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RE: DFM 3.0 issues
by Klaus.Micheler＠infineon.com 20 Jul '04

20 Jul '04

Hi Aaron, we also have SNMP Problems since we are using Ontap 6.5.1x. Problem is, that qtrees were not listed in our perl-coded filermonitor. Some qtrees on some of our filer were not listed over snmp-queries. - but Ontap command "quota report" works for all qtrees. Looks like its not a DFM Problem, but an(other) Ontap Problem. Please can you tell, if you know something new on that problem Another hint: DFM 3.0 and Ontap65-versions smaller than 6.5.1R1P8 lead to timeouts, because of an SNMP Bug in Ontap. Filer gets large timeouts when snmp-queries were running (BUG-ID:131280)! regards, Klaus -----Original Message----- From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of Hill, Aaron Sent: Dienstag, 20. Juli 2004 01:07 To: toasters(a)mathworks.com Subject: RE: DFM 3.0 issues We went through extensive DFM problems and had a long case running with Netapp after an upgrade of ONTAP from 6.4.2P6 to 6.5.1R1. Major SNMP problems with a large percentage of our qtrees not updating graphs, not sending alerts, sending them late etc. On advice from NetApp, we upgraded to DFM 3.0. this didn't fix anything. We also tried disabling user quotas which disables XML info from the filers. Strangely enough, I accidentally "refreshed" DFM by deleting a couple of unused volumes on two filers. All of a sudden, they started reporting qtree, quota & alert info for many of those qtrees that were previously "broken". Still there were many not reporting. We waited for a DFM 3.0.1 release and installed it. Restored XML and still no updating. 3.0.1 didn't appear do anything for us. Give it a try, you never know. Another thing to note, the disaster recovery "tab" doesn't report snapmirror relationships where the snapmirror traffic is running through an alternate interface. i.e. client traffic on vif1 (e4 e11) and snapmirror on e0. AH _____ From: Brubaker, Paul [mailto:paul.brubaker@attws.com] Sent: Monday, 19 July 2004 11:24 PM To: toasters(a)mathworks.com Subject: DFM 3.0 issues Are there any know issues w/ this version of DFM? We have run DFM 2.3 (older version) on 2 Windows 2000 systems successfully for over a year. We recently upgraded one system to DFM 3.0 and also built a new Windows 2000 server to run DFM 3.0 (fresh install) and we've been experiencing many performance issues. Specifically, the DFM alerting is severely degraded (e.g. alert notifications sent many hours late), and some of the core services are "not responding" on a regular basis (e.g. dfmMonitor, dfmWatchdog, dfmEvent). Our configurations have stayed the same and our existing DFM 2.3 system is functioning properly. Any advice? Any known issues w/ DFM 3.0? Paul M. Brubaker, Jr. RIDS - Intel System Support AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254 ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au **************************************************

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RE: DFM 3.0 issues
by Hill, Aaron 19 Jul '04

19 Jul '04

We went through extensive DFM problems and had a long case running with Netapp after an upgrade of ONTAP from 6.4.2P6 to 6.5.1R1. Major SNMP problems with a large percentage of our qtrees not updating graphs, not sending alerts, sending them late etc. On advice from NetApp, we upgraded to DFM 3.0. this didn't fix anything. We also tried disabling user quotas which disables XML info from the filers. Strangely enough, I accidentally "refreshed" DFM by deleting a couple of unused volumes on two filers. All of a sudden, they started reporting qtree, quota & alert info for many of those qtrees that were previously "broken". Still there were many not reporting. We waited for a DFM 3.0.1 release and installed it. Restored XML and still no updating. 3.0.1 didn't appear do anything for us. Give it a try, you never know. Another thing to note, the disaster recovery "tab" doesn't report snapmirror relationships where the snapmirror traffic is running through an alternate interface. i.e. client traffic on vif1 (e4 e11) and snapmirror on e0. AH _____ From: Brubaker, Paul [mailto:paul.brubaker@attws.com] Sent: Monday, 19 July 2004 11:24 PM To: toasters(a)mathworks.com Subject: DFM 3.0 issues Are there any know issues w/ this version of DFM? We have run DFM 2.3 (older version) on 2 Windows 2000 systems successfully for over a year. We recently upgraded one system to DFM 3.0 and also built a new Windows 2000 server to run DFM 3.0 (fresh install) and we've been experiencing many performance issues. Specifically, the DFM alerting is severely degraded (e.g. alert notifications sent many hours late), and some of the core services are "not responding" on a regular basis (e.g. dfmMonitor, dfmWatchdog, dfmEvent). Our configurations have stayed the same and our existing DFM 2.3 system is functioning properly. Any advice? Any known issues w/ DFM 3.0? Paul M. Brubaker, Jr. RIDS - Intel System Support AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254 ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au **************************************************

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Oracle on Filers
by Robert Borowicz 19 Jul '04

19 Jul '04

I may be asking the obvious here but who dedicates their Oracle->Filer traffic to just *one* Filer? IE: That Filer *ONLY* handles Oracle->NFS->Filer traffic. Our CIFS traffic has grown significantly since we bought our FAS940 and I'm now dubious about mixing CIFS/Desktop services with Enterprise critical Oracle services. Currently we have a few small DB's (read-only) on the Filer but are moving to step things up over the next year with Regards to Oracle. (we are looking at RAC). So: Would ALAWYS or SOMETIMES or NEVER mix Oracle and Desktop Filer services on one filer? :-) -Bob B.

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RE: Oracle on Filers
by Derek Lai 19 Jul '04

19 Jul '04

Bob, It really depends on how much Oracle and CIFS traffic you have. That being said, the FAS940 is a very capable filer. On one of the FAS940C cluster we are serving Oracle on NFS for over 1200 users and also serving CIFS traffic for about that many users without any problem. The main issue for Oracle is the number of disk that you are using. Our Oracle database is sitting on 2 dedicated volumes of 13 drives each and we might be adding more disks there to help with the performance. You really need to collect detail statistics to help decide things like that. Derek -----Original Message----- From: Robert Borowicz [mailto:rbaus@swbell.net] Sent: Monday, July 19, 2004 9:13 AM To: toasters(a)mathworks.com Subject: Oracle on Filers I may be asking the obvious here but who dedicates their Oracle->Filer traffic to just *one* Filer? IE: That Filer *ONLY* handles Oracle->NFS->Filer traffic. Our CIFS traffic has grown significantly since we bought our FAS940 and I'm now dubious about mixing CIFS/Desktop services with Enterprise critical Oracle services. Currently we have a few small DB's (read-only) on the Filer but are moving to step things up over the next year with Regards to Oracle. (we are looking at RAC). So: Would ALAWYS or SOMETIMES or NEVER mix Oracle and Desktop Filer services on one filer? :-) -Bob B.

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DFM 3.0 issues
by Brubaker, Paul 19 Jul '04

19 Jul '04

Are there any know issues w/ this version of DFM? We have run DFM 2.3 (older version) on 2 Windows 2000 systems successfully for over a year. We recently upgraded one system to DFM 3.0 and also built a new Windows 2000 server to run DFM 3.0 (fresh install) and we've been experiencing many performance issues. Specifically, the DFM alerting is severely degraded (e.g. alert notifications sent many hours late), and some of the core services are "not responding" on a regular basis (e.g. dfmMonitor, dfmWatchdog, dfmEvent). Our configurations have stayed the same and our existing DFM 2.3 system is functioning properly. Any advice? Any known issues w/ DFM 3.0? Paul M. Brubaker, Jr. RIDS - Intel System Support AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254

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Tool to manage filers
by Jason Storm 16 Jul '04

16 Jul '04

What tools to do you use to administer and manage your filer(s)? I am not the greatest fan of Filerview and was wondering how good is DataFabric Manager. Any other tools out there? Thanks in advance for your help. Filer Dude --------------------------------- Do you Yahoo!? Yahoo! Mail Address AutoComplete - You start. We finish.

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RE: automated tool
by Hill, Aaron 16 Jul '04

16 Jul '04

I believe what you are looking for is Filerview, built into the default features of ONTAP. http://<filername>\na_admin should get you started. Unless you are looking for something more specific. For that, I use perl, GUI's leave me feeling cold and unfulfilled :) Have fun. AH -----Original Message----- From: cisco joe [mailto:ciscojoe305@yahoo.com] Sent: Friday, 16 July 2004 4:18 PM To: toasters(a)mathworks.com Subject: automated tool Does anyone have automated webbased tool to create qtree ,setting quotas,cifs etc... We are in process of creating this for those sys admin who have limited knowledge abt filers. If anyone has this tool .pls let me know Thanks in advance Joe __________________________________ Do you Yahoo!? New and Improved Yahoo! Mail - Send 10MB messages! http://promotions.yahoo.com/new_mail ************** IMPORTANT MESSAGE ************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au **************************************************

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RE: DFM database transfer
by Perry, Jay 16 Jul '04

16 Jul '04

Hi G, In your question, you didn't specify NFS or CIFS. Since I am *much* more comfortable with NFS, I wrote my answer in those terms, and hand waved outside of my comfort zone. In the case of windows, you are correct - you should use UNC paths. You'll also have to tell DFM the name of a CIFS account/password that can be used by the host agent to access the shares. This can be done on a per host agent basis from the Edit Agent Logins page (SRM tab -> Edit Agent Logins) or using a global default (go to the DFM options page, look under Host Agent Options, and configure the Host Agent CIFS Account and the Host Agent CIFS Password). If this doesn't help you, I would recommend that you work through your normal support channel, so that you can get feedback from folks that are more familiar with this specific DFM feature. Jay -----Original Message----- From: Sto Rage(c) [mailto:Net_Backer@hotmail.com] Sent: Thursday, July 15, 2004 7:41 PM To: Perry, Jay; markallen(a)micron.com; paul.brubaker(a)attws.com; toasters(a)mathworks.com Subject: Re: DFM database transfer This is what I haven't understood so far, even after reading the documentation. How do I "mount" a CIFS share on the windows system running the agent? Do you mean "map a network drive"? But for that a user needs to be logged in, correct?. Can we use an UNC path? We have a FAS 960 with 148 shares (Qtrees). Do I have to map each of them individually? -G ----- Original Message ----- From: Perry, <mailto:Jay.Perry@netapp.com> Jay To: Sto RageC <mailto:Net_Backer@hotmail.com> ; markallen(a)micron.com ; paul.brubaker(a)attws.com ; toasters(a)mathworks.com Sent: Thursday, July 15, 2004 7:08 PM Subject: RE: DFM database transfer Hi G, To get SRM information from DFM about files kept on a filer, you put the host agent on a system that is mounting the filesystem(s) from the filer that you are interested in (do the corresponding thing for the CIFS share case). Jay Perry -----Original Message----- From: Sto Rage(c) [mailto:Net_Backer@hotmail.com] Sent: Thursday, July 15, 2004 3:03 PM To: markallen(a)micron.com; paul.brubaker(a)attws.com; toasters(a)mathworks.com Subject: Re: DFM database transfer Talking about DFM and its SRM component. Have you guys setup SRM for the filers? Is there an agent for the filers? If not how does one use an host agent to walk a filer's tree? thanks -G ----- Original Message ----- From: markallen(a)micron.com To: paul.brubaker(a)attws.com ; toasters(a)mathworks.com Sent: Thursday, July 15, 2004 1:37 PM Subject: RE: DFM database transfer I haven't had any problems with doing this. I've done it two or three different times. The only thing that I had problems with is the SRM data. I had to delete my paths and re-add them once I was running on the new system. The database was crashing while I was walking a device tree so I deleted the SRM path and re-entered it. I haven't had any problems since then. -Mark -----Original Message----- From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com]On Behalf Of Brubaker, Paul Sent: Thursday, July 15, 2004 12:58 PM To: toasters(a)mathworks.com Subject: DFM database transfer Question on installing DFM 3.0. We have a current working install of DFM on "server A". Just built a new "server B" and installed DFM 3.0. We want to preserve and use the db from serverA on serverB. How do we accomplish this? Just run the dfm backup create (on serverA); then run the dfm backup restore (on serverB). Is that it? Anyone have experience with this? thanks! Paul M. Brubaker, Jr. RIDS - Intel System Support AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254

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Simple Concise Filer Monitoring
by Ben Rockwood 16 Jul '04

16 Jul '04

Has anyone created a simple and readable web monitoring application for Filers? Sure there's Cricket, MRTG, and RRDtool, but I'd like something alittle more tidy for quick glances. I'd love something like phpSysInfo: http://phpsysinfo.sourceforge.net/ It seems like leveraging PHP or PERL CGI, with alittle RRD possiblably tossed in we could have a tool vastly superior to the aging "Filer At-A-Glance", which relies on Java (yuck) and doesn't supply everything in one nice page. Has anyone done something like this or feel it's a worthwhile cause? benr.

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RE: DFM database transfer
by Perry, Jay 16 Jul '04

16 Jul '04

Hi G, To get SRM information from DFM about files kept on a filer, you put the host agent on a system that is mounting the filesystem(s) from the filer that you are interested in (do the corresponding thing for the CIFS share case). Jay Perry -----Original Message----- From: Sto Rage(c) [mailto:Net_Backer@hotmail.com] Sent: Thursday, July 15, 2004 3:03 PM To: markallen(a)micron.com; paul.brubaker(a)attws.com; toasters(a)mathworks.com Subject: Re: DFM database transfer Talking about DFM and its SRM component. Have you guys setup SRM for the filers? Is there an agent for the filers? If not how does one use an host agent to walk a filer's tree? thanks -G ----- Original Message ----- From: markallen(a)micron.com To: paul.brubaker(a)attws.com ; toasters(a)mathworks.com Sent: Thursday, July 15, 2004 1:37 PM Subject: RE: DFM database transfer I haven't had any problems with doing this. I've done it two or three different times. The only thing that I had problems with is the SRM data. I had to delete my paths and re-add them once I was running on the new system. The database was crashing while I was walking a device tree so I deleted the SRM path and re-entered it. I haven't had any problems since then. -Mark -----Original Message----- From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com]On Behalf Of Brubaker, Paul Sent: Thursday, July 15, 2004 12:58 PM To: toasters(a)mathworks.com Subject: DFM database transfer Question on installing DFM 3.0. We have a current working install of DFM on "server A". Just built a new "server B" and installed DFM 3.0. We want to preserve and use the db from serverA on serverB. How do we accomplish this? Just run the dfm backup create (on serverA); then run the dfm backup restore (on serverB). Is that it? Anyone have experience with this? thanks! Paul M. Brubaker, Jr. RIDS - Intel System Support AT&T Wireless - Harrisburg PA e-mail: paul.brubaker(a)attws.com office #: 717-526-5011 cell #: 717-578-2254

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toasters July 2004